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    CROSS INSTANCE USER AUTHENTICATION ARCHITECTURE
    1.
    发明申请
    CROSS INSTANCE USER AUTHENTICATION ARCHITECTURE 审中-公开

    公开(公告)号：US20170171190A1

    公开(公告)日：2017-06-15

    申请号：US15443273

    申请日：2017-02-27

    Applicant: salesforce.com, inc.

    Inventor： Jong Lee

    IPC: H04L29/06 ,  H04L29/08

    CPC classification number: H04L63/0815 ,  G06F21/31 ,  G06F21/45 ,  H04L63/083 ,  H04L67/02 ,  H04L67/10 ,  H04L67/1021

    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing a cross instance user authentication architecture in an on-demand service environment including, for example, means for receiving a login request at a global Virtual Internet Protocol (VIP) address for the host organization from a client device; forwarding the login request received at the global VIP address to one of a plurality of datacenters within the host organization; determining the selected datacenter is a non-home-geo datacenter for a user associated with the login request received from the client device; establishing a back-end link from the non-home-geo datacenter to a home-geo datacenter for the user; forwarding the login request from the non-home-geo datacenter to the home-geo datacenter via the back-end link for authentication of the client device at the home-geo datacenter responsive to the login request received from the computing device; and returning a response to the client device from the non-home-geo datacenter upon successful authentication of the login request at the home-geo datacenter, wherein the response specifies a re-direct to the home-geo datacenter for the user. Other related embodiments are disclosed.

    Cross instance user authentication architecture
    3.
    发明授权
    Cross instance user authentication architecture 有权

    公开(公告)号：US10044702B2

    公开(公告)日：2018-08-07

    申请号：US15443273

    申请日：2017-02-27

    Applicant: salesforce.com, inc.

    Inventor： Jong Lee

    IPC: G06F21/31 ,  H04L29/06 ,  H04L29/08

    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing a cross instance user authentication architecture in an on-demand service environment including, for example, means for receiving a login request at a global Virtual Internet Protocol (VIP) address for the host organization from a client device; forwarding the login request received at the global VIP address to one of a plurality of datacenters within the host organization; determining the selected datacenter is a non-home-geo datacenter for a user associated with the login request received from the client device; establishing a back-end link from the non-home-geo datacenter to a home-geo datacenter for the user; forwarding the login request from the non-home-geo datacenter to the home-geo datacenter via the back-end link for authentication of the client device at the home-geo datacenter responsive to the login request received from the computing device; and returning a response to the client device from the non-home-geo datacenter upon successful authentication of the login request at the home-geo datacenter, wherein the response specifies a re-direct to the home-geo datacenter for the user. Other related embodiments are disclosed.

    ORG SYNC ASYNC SUBSCRIBE EMAILS
    4.
    发明申请
    ORG SYNC ASYNC SUBSCRIBE EMAILS 审中-公开

    公开(公告)号：US20180181636A1

    公开(公告)日：2018-06-28

    申请号：US15391605

    申请日：2016-12-27

    Applicant: salesforce.com, inc.

    Inventor： Jong Lee ,  Joonyul Lee ,  Yamuna Esaiarasan

    IPC: G06F17/30 ,  H04L29/08

    CPC classification number: G06F16/273 ,  G06F16/2379 ,  G06Q10/10 ,  G06Q10/107 ,  H04L67/02 ,  H04L67/1095 ,  H04L67/1097 ,  H04L67/306

    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for performing an asynchronous subscription process that enables a secondary organization to subscribe to receive data from a primary organization. A primary organization provides publish data indicating fields to which a secondary organization can subscribe. The secondary organization provides subscription data that indicates published fields to which the secondary organization has subscribed. In some implementations, a state of a connection between the primary organization and the secondary organization is maintained and updated to ensure that the publish data and subscription data cannot be modified until the subscription process is completed.

    ORG SYNC SUSPEND AND RESUME DATA SYNC
    5.
    发明申请
    ORG SYNC SUSPEND AND RESUME DATA SYNC 审中-公开

    公开(公告)号：US20180173779A1

    公开(公告)日：2018-06-21

    申请号：US15384157

    申请日：2016-12-19

    Applicant: salesforce.com, inc.

    Inventor： Jong Lee ,  Patrick Beyries ,  Yamuna Esaiarasan ,  Jacob Isaac ,  Sindhubala Ulavapalli

    IPC: G06F17/30 ,  G06F9/48

    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for temporarily suspending data synchronization between a primary organization and a secondary organization. The primary organization may suspend data synchronization in response to a manual command. Alternatively, the primary organization may suspend data synchronization automatically upon detection of communication failure(s) between the primary organization and the secondary organization.

    Contact passlisting across digital channels
    7.
    发明授权
    Contact passlisting across digital channels 有权

    公开(公告)号：US11863525B2

    公开(公告)日：2024-01-02

    申请号：US17162821

    申请日：2021-01-29

    Applicant: salesforce.com, inc.

    Inventor： Gang Shu ,  John Huang ,  Jia Le Chen ,  David Aden ,  Xiaozhong Sun ,  Jong Lee

    IPC: H04M3/00 ,  H04L9/40 ,  G06Q30/02 ,  H04M3/51 ,  H04M3/523

    CPC classification number: H04L63/0227 ,  G06Q30/0281 ,  H04L63/0892 ,  H04M3/5191 ,  H04M3/523 ,  H04M3/5238

    Abstract: Disclosed herein are system, method, and computer program product embodiments for capturing incoming communications from a sender across multiple channels, and determining whether to include those communications from the sender in an inbox using a waiting room. The waiting room lists unknown senders, and allows a user to add the senders to a blocklist, where the sender's communications are omitted from the user's inbox, or to a passlist, where a new CRM customer record is created for the sender. With the CRM customer record created, future communications from the sender are matched to the CRM customer record and permitted for inclusion in an inbox. This way, recipients can prioritize customers (or other high-value communications) within their inbox based on a corresponding existing CRM customer record, while simplifying the capture of those CRM customer records.

    Method and system for user session discovery in a multi-tenant environment
    8.
    发明授权
    Method and system for user session discovery in a multi-tenant environment 有权

    公开(公告)号：US10977360B2

    公开(公告)日：2021-04-13

    申请号：US15974518

    申请日：2018-05-08

    Applicant: salesforce.com, inc.

    Inventor： Jong Lee

    IPC: G06F21/41 ,  H04L29/08 ,  H04W4/60

    Abstract: Systems and methods are described to validate user connections to one or more application servers within a multi-tenant application system. A domain-level cookie at the client identifies any active connections for that client. As the client requests a connection to a particular application, the cookie is provided to a validation server that determines if any previously-established sessions with the multi-tenant system exist, and/or if such sessions remain active. If an active session already exists, then the client can be redirected to a particular server to continue the previously-established session. If no valid prior sessions are available, then the client can be validated and a new connection to an appropriate server can be established, as appropriate.

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