System and method for providing a presence based Camp-On feature in a communications environment
    91.
    发明授权
    System and method for providing a presence based Camp-On feature in a communications environment 有权
    用于在通信环境中提供基于驻留的驻留功能的系统和方法

    公开(公告)号:US07684434B2

    公开(公告)日:2010-03-23

    申请号:US11120912

    申请日:2005-05-03

    IPC分类号: H04L12/66 H04M3/42

    CPC分类号: H04L67/14

    摘要: A method for facilitating a data session in a communications environment is provided that includes initiating, by a first endpoint, a call that is intended for a second endpoint. The method also includes invoking, by the first endpoint, an eCamp-On™ feature in response to the second endpoint being unavailable. The eCamp-On™ feature initiates a new call between the first and second endpoints once the second endpoint is available. Presence data associated with the first endpoint may be leveraged in order to make the new call.

    摘要翻译: 提供了一种促进通信环境中的数据会话的方法,其包括由第一端点发起旨在用于第二端点的呼叫。 该方法还包括由第一端点调用响应于第二端点不可用的eCamp-On TM特征。 一旦第二个端点可用,eCamp-On™功能会在第一个和第二个端点之间启动一个新的呼叫。 可以利用与第一端点相关联的存在数据,以便进行新的呼叫。

    ACCESS TO VIDEO STREAMS ON MOBILE COMMUNICATION DEVICES
    92.
    发明申请
    ACCESS TO VIDEO STREAMS ON MOBILE COMMUNICATION DEVICES 有权
    访问移动通信设备的视频流

    公开(公告)号:US20100033580A1

    公开(公告)日:2010-02-11

    申请号:US12188982

    申请日:2008-08-08

    IPC分类号: H04N17/00

    摘要: A method and apparatus to provide access to video streams associated with communication channels in a communication network are described. The method may comprise monitoring selection of a communication channel by a user of a mobile communication device, identifying at least one video feed associated with the selected channel, and providing access to the mobile communication device to the selected at least one video feed. Providing access may comprise associating the selected video stream with the mobile communication device.

    摘要翻译: 描述了提供对与通信网络中的通信信道相关联的视频流的访问的方法和装置。 该方法可以包括监视移动通信设备的用户对通信信道的选择,识别与所选择的信道相关联的至少一个视频馈送,以及向所选择的至少一个视频馈送提供对移动通信设备的访问。 提供访问可以包括将所选择的视频流与移动通信设备相关联。

    System and method for employing state information to enhance network functionality
    93.
    发明授权
    System and method for employing state information to enhance network functionality 有权
    采用状态信息来增强网络功能的系统和方法

    公开(公告)号:US07660405B2

    公开(公告)日:2010-02-09

    申请号:US11378602

    申请日:2006-03-17

    IPC分类号: H04M3/42 H04L12/66

    摘要: A system and method for enabling an enhanced camp-on feature for a communications device. In an illustrative embodiment, the system includes a first mechanism for providing information pertaining to why a first user of a first communications device is unable to be contacted. A second mechanism enables a second user of a second communications device to make a camp-on selection based on the information. In a more specific embodiment, the information includes state information pertaining to the first communications device. The first means includes a first module running on the first communications device. The first module is adapted to selectively relay the state information to an entity connected to the network. In the specific embodiment, the entity connected to the network includes Private Branch eXchange (PBX) system.

    摘要翻译: 一种用于启用用于通信设备的增强的驻留特征的系统和方法。 在说明性实施例中,系统包括用于提供关于为什么第一通信设备的第一用户不能被联系的信息的第一机制。 第二机制使得第二通信设备的第二用户能够基于该信息进行驻留选择。 在更具体的实施例中,信息包括属于第一通信设备的状态信息。 第一装置包括在第一通信设备上运行的第一模块。 第一模块适于将状态信息选择性地中继到连接到网络的实体。 在具体实施例中,连接到网络的实体包括专用分支交换(PBX)系统。

    Method and System for Joining a virtual talk group
    94.
    发明授权
    Method and System for Joining a virtual talk group 有权
    加入虚拟通话组的方法和系统

    公开(公告)号:US07639634B2

    公开(公告)日:2009-12-29

    申请号:US11421994

    申请日:2006-06-02

    摘要: A method for joining a virtual talk group includes facilitating communications of a virtual talk group. The virtual talk group includes a plurality of endpoints of different communication networks. The method also includes recording the communications of the plurality of endpoints of the virtual talk group. The method also includes adding a first endpoint to the virtual talk group and presenting the first endpoint with the recorded communications of the plurality of endpoints of the virtual talk group.

    摘要翻译: 一种用于加入虚拟通话组的方法包括促进虚拟通话组的通信。 虚拟通话组包括不同通信网络的多个端点。 该方法还包括记录虚拟通话组的多个端点的通信。 该方法还包括将第一端点添加到虚拟通话组并且向第一端点呈现虚拟通话组的多个端点的记录通信。

    Method and system for automatic configuration of virtual talk groups based on location of media sources
    95.
    发明授权
    Method and system for automatic configuration of virtual talk groups based on location of media sources 有权
    基于媒体源的位置自动配置虚拟通话组的方法和系统

    公开(公告)号:US07636339B2

    公开(公告)日:2009-12-22

    申请号:US11201832

    申请日:2005-08-10

    IPC分类号: H04W4/00 H04B7/00

    摘要: A method for automatic configuration of virtual talk groups based on location of media source includes monitoring communications from a plurality of mobile endpoints. Each communication comprises a media message and location information identifying a location of its transmitting endpoint. The method includes selecting a first group of mobile endpoints of the plurality of endpoints according to virtual talk group configuration instructions based on the locations of the mobile endpoints. The method also includes configuring a first virtual talk group comprising the first group of mobile endpoints to facilitate communications among the first group of mobile endpoints. The first group of mobile endpoints comprises mobile endpoints of different communication networks.

    摘要翻译: 基于媒体源的位置自动配置虚拟通话组的方法包括监视来自多个移动端点的通信。 每个通信包括媒体消息和标识其发送端点的位置的位置信息。 该方法包括:基于移动端点的位置,根据虚拟通话组配置指令选择多个端点的第一组移动端点。 该方法还包括配置包括第一组移动端点的第一虚拟通话组以促进第一组移动端点之间的通信。 第一组移动终端包括不同通信网络的移动终端。

    Call optimization in ad-hoc conference calls
    96.
    发明授权
    Call optimization in ad-hoc conference calls 有权
    呼叫优化在即席电话会议

    公开(公告)号:US07596103B2

    公开(公告)日:2009-09-29

    申请号:US11290677

    申请日:2005-11-30

    IPC分类号: H04L12/16 H04Q11/00

    摘要: A method and system for adding a participant to a conference call. A feature of the method and system is that with respect to individual invitees to ad-hoc conference calls, the conference call can essentially be “turned around” and treated “as if” the individual invitees were dialing in to a “meet-me” conference call, if it is determined that such is the more optimum calling method. A multipoint controller unit, in conjunction with a Call Optimization Application (COA), utilizes information contained in one or more tokens to make possible the change in call direction. The optimal call direction is established via a COA channel.

    摘要翻译: 一种用于将参与者添加到电话会议的方法和系统。 该方法和系统的一个特点是,对于个人邀请人进行即席电话会议,电话会议本质上可以“转身”,并将“像”个人被邀请人拨入“见面会” 电话会议,如果确定这是更优选的呼叫方法。 与呼叫优化应用(COA)一起使用的多点控制器单元利用包含在一个或多个令牌中的信息来使得呼叫方向的改变成为可能。 通过COA信道建立最佳呼叫方向。

    Functionality Distribution for a Mobile Endpoint
    98.
    发明申请
    Functionality Distribution for a Mobile Endpoint 有权
    移动端点的功能分布

    公开(公告)号:US20090111431A1

    公开(公告)日:2009-04-30

    申请号:US11929461

    申请日:2007-10-30

    IPC分类号: H04M3/42 H04Q7/20

    CPC分类号: H04M1/7253 H04M1/6091

    摘要: In an embodiment, a method includes identifying a first component device of a plurality of component devices in a communication network and determining that the first component device is operable to perform a first function of a plurality of functions associated with a mobile endpoint. The method also includes distributing the first function from the mobile endpoint to the first component device in response to determining that the first component device is operable to perform a first function of the plurality of functions associated with the mobile endpoint.

    摘要翻译: 在一个实施例中,一种方法包括识别通信网络中的多个组件设备的第一组件设备,并且确定第一组件设备可操作以执行与移动端点相关联的多个功能的第一功能。 该方法还包括响应于确定第一组件设备可操作以执行与移动端点相关联的多个功能的第一功能,将第一功能从移动端点分发到第一组件设备。

    CALL ROUTING USING VOICE SIGNATURE AND HEARING CHARACTERISTICS
    99.
    发明申请
    CALL ROUTING USING VOICE SIGNATURE AND HEARING CHARACTERISTICS 有权
    使用语音签名和听觉特征的呼叫路由

    公开(公告)号:US20090086933A1

    公开(公告)日:2009-04-02

    申请号:US11865307

    申请日:2007-10-01

    IPC分类号: H04M11/00 G10L15/04 H04M1/64

    摘要: In an example embodiment, a system that appropriately routes calls to an agent at a contact center based on the agent's voice and/or hearing characteristics. The agent is selected by matching speech and hearing characteristics of a caller with the speech and hearing characteristics of an agent. In order to find the best match for the caller, the contact center determines if the caller is hearing impaired, and if so determines a suitable frequency range for the caller. If a match cannot be found, the agent's and/or caller's voice may be shifted in real time and adjusted to a frequency range that is best suited for the caller.

    摘要翻译: 在示例实施例中,基于代理的语音和/或听觉特征,适当地将呼叫路由到联络中心的代理的系统。 通过将呼叫者的语音和听觉特征与代理的语音和听觉特征相匹配来选择代理。 为了找到呼叫者的最佳匹配,联络中心确定呼叫者是否听力受损,如果确定呼叫者的合适频率范围。 如果找不到匹配,代理和/或呼叫者的语音可能被实时移动并调整到最适合呼叫者的频率范围。

    BUFFERING A MEDIA STREAM
    100.
    发明申请
    BUFFERING A MEDIA STREAM 有权
    缓冲媒体流

    公开(公告)号:US20090074012A1

    公开(公告)日:2009-03-19

    申请号:US11856461

    申请日:2007-09-17

    IPC分类号: H04J3/06

    摘要: An apparatus and method of buffering a media stream is provided. The method may comprise receiving a plurality of IP packets of the media stream, each packet providing a fragment of a portion of the media stream. Thereafter, the portion of media stream may be buffered in a jitter buffer using the fragments provided by the received packets. Further, the portion of the media stream may be buffered in a replay buffer using the fragments provided by the received packets. The replay buffer may be larger than the jitter buffer and a first received fragment and a second received fragment may be combined. The second received fragment may have been discarded by the jitter buffer. A media stream may then be played back using media from the replay and/or jitter buffer.

    摘要翻译: 提供了缓冲媒体流的装置和方法。 该方法可以包括接收媒体流的多个IP分组,每个分组提供媒体流的一部分的片段。 此后,可以使用由接收的分组提供的片段将媒体流的部分缓冲在抖动缓冲器中。 此外,可以使用由接收到的分组提供的片段将媒体流的一部分缓冲在重放缓冲器中。 重放缓冲器可以大于抖动缓冲器,并且可以组合第一接收片段和第二接收片段。 第二个接收的片段可能已被抖动缓冲区丢弃。 然后可以使用来自重放和/或抖动缓冲器的媒体来播放媒体流。