Abstract:
The remote analysis of mobile device quality of experience diagnostic files includes analyzing diagnostic files. A diagnostic driver application resident at the mobile device is remotely activated to generate and send diagnostic files to one or more network resident servers for analysis. The diagnostic files may be analyzed to determine the mobile device quality of experience, and to determine a root cause and geographic and/or network location of a problem, such as dropped calls or poor data connectivity. In some embodiments, the diagnostic files may be aggregated to form a database of aggregated diagnostics, which can be used to further analyze a telecommunications network to determine the root cause of a network problem.
Abstract:
A facility for determining the location of a mobile device when a location determination of a desired accuracy is desired. If available, the facility determines the location of the mobile device using a device-based technique or using a location determination technique that is accessible over a macronetwork. Macronetworks are networks that are designed to cover relatively large areas. If a location determination technique of desired accuracy is not available on the device or over a macronetwork, the facility attempts to use a location determination technique that is accessible over a micronetwork to determine the location of the mobile device. Micronetworks are networks that are designed to cover smaller areas. By forcing a switch from a macronetwork-based location determination technique to a micronetwork-based location determination technique, the facility ensures that a location determination is made for the mobile device of a desired accuracy, time to fix (TTF), and/or yield.
Abstract:
Systems and methods for home hub for IMS/Web services interaction are described. In one aspect, a data communication gateway operating as a home hub includes a processor that executes computer program instructions to provide IMS/Web services interaction to one or more client computing devices. The client computing device(s) are operatively coupled to the home hub. The client computing device(s) are not Session Initiation Protocol (SIP)-enabled devices. To provide SIP- or IMS-based services to such client computing devices, the home hub registers on behalf of the client computing device(s) to a SIP network. The home hub replies to SIP messages on behalf of the SIP network registered device(s) to process all SIP request(s) and provide the registered device(s) with corresponding SIP-based service(s).
Abstract:
Systems and methods for remote device customization and modification are provided. Various embodiments remove the need for a carrier to source multiple types of the same user equipment. In some embodiments, the user equipment can be customized upon activation using network communications. Historically, a carrier might have a variant of a phone for each mobile virtual network operator. However, management of the inventory and custom builds can be difficult and expensive. Some embodiments provide for a single global SKU and a single blank-slate device from an original equipment manufacturer. Carrier detection can be used when the phone is activated to create customized phone settings. For example, the look and feel can be updated to match preferences of a carrier (e.g., wallpaper, ringtones, default apps, etc.), corporate client, family, or another specified group of users.
Abstract:
A system for providing a wireless device with access to a computer network includes an access point that sets up a radio link with the wireless device and couples the wireless device to the network. The system also includes a server that receives data packets from the access point through the computer network. The data packets include at least one data packet that has a first identifier that uniquely identifies the wireless device and a second identifier that corresponds to the wireless device. The system further includes a database that is coupled to the server and stores data for associating a service plan with the first and second identifiers and basing the service plan, at least in part, on the second identifier. Other features and systems are also disclosed.
Abstract:
A system and method that fork incoming calls to a destination device or a device that is associated with the destination device is disclosed. The system receives a request to register multiple device for IMS services, receives an incoming call to a destination mobile device, identifies one or more associated mobile devices, and determines one or more forked devices. The system transmits a first notification to each forked device, the first notification indicating that the forked device may accept or reject the incoming call request, and the system receives an acceptance or rejection from one or more forked devices.