Abstract:
At a server system, event data is received that was sent over a network to the server system. The event data reflects one or more application events generated by at least one hosted application. The hosted application is executed on one or more servers and being accessible by a user over a network using a user client device. The event data is stored at the server system. A request to view information regarding events generated by the hosted application is received at the server system and from an administrator client device over a network. The stored event data is received. At the administrator client device and based on the retrieved event data, a display of information regarding application events is generated by the hosted application.
Abstract:
Techniques for associating one or more real-time sessions, which are each signaled separately, into one logical conversation without a centralized control, are provided. Some techniques share a conversation identifier that uniquely identifies a logical conversation across the real-time sessions that belong to the logical conversation. The conversation identifier is generated before the first real-time session belonging to the logical conversation is signaled, and distributed to the other participants in the logical conversation via the signaling channel. A called participant can use the conversation identifier for associating the previous real-time sessions belonging to the logical conversation, and for making new invitations for other real-time sessions that are associated with the same logical conversation.
Abstract:
A method and system for maintaining real-time conversations over unreliable connections is provided. The reliable messaging system initiates a conversation from a sending participant to a receiving participant by sending an invitation to join the conversation to the receiving participant. Once a connection is established, the reliable messaging system associates the conversation with the connection. If the connection is lost, then the reliable messaging system attempts to restore the connection by sending an invitation to the participant that was disconnected. If the reliable messaging system is able to restore the connection, then the new connection is associated with the previous conversation, and the conversation can continue.
Abstract:
Techniques for selecting a call completion response from a group of call completion responses based on weights associated with the call completion responses, are provided. A server processes a call invitation for a callee by forwarding the call invitation to each of the callee's endpoints. Each of the callee's endpoints associates a weight to its call completion response it generates to accept or reject the call invitation. The server waits to receive the call completion responses from each of the callee's endpoints or for a predetermined period of time (i.e., a timeout), and uses the weights associated with the received call completion responses to decide which of the received call completion responses to use to complete the call invitation.
Abstract:
A real-time communication system receives rich application content from a user. The real-time communication system detects that the user wants to send a message containing the application content, and determines the application that produced the content. For example, if the content was pasted using the operating system clipboard, then the pasted content may contain information indicating the application that produced it. Then the real-time communication system creates a real-time communication containing the application content and identifying the application that produced the content. For example, the real-time communication may be structured as XML that contains the application content and an application identifier. Finally, the real-time communication system sends the real-time communication to the receiving participant.
Abstract:
This document describes tools capable of enabling participants in a real-time, text-messaging conference to access text messages that they have missed, whether that be because they joined the conference late, were disconnected, or did not receive a message due to some sort of failure. Assume, for example, that a conference participant on a wireless laptop does not receive a text message because of a wireless connection failure. The tools, in one embodiment, enable the participant's laptop to notice that the text message was not received, ask for the missing text message, and receive the missing text message. The participant's laptop may then display the missing text message thereby allowing the participant to catch up with the conference and so not lose the context of the ongoing text-messaging conversation.
Abstract:
At a server system, event data is received that was sent over a network to the server system. The event data reflects one or more application events generated by at least one hosted application. The hosted application is executed on one or more servers and being accessible by a user over a network using a user client device. The event data is stored at the server system. A request to view information regarding events generated by the hosted application is received at the server system and from an administrator client device over a network. The stored event data is received. At the administrator client device and based on the retrieved event data, a display of information regarding application events is generated by the hosted application.
Abstract:
A method and system for capturing missed communications is provided. An enhanced real-time communication system receives a communication from an initiating participant for a receiving participant that is not available. The enhanced real-time communication system detects that the receiving participant missed the received communication from the initiating participant. Upon detecting that the receiving participant missed the communication, the enhanced real-time communication system stores the missed communication for later retrieval by the receiving participant.
Abstract:
Providing non-voice capabilities relating to a phone call at a computing device includes receiving a request to begin a telephone call from a first telephone to a second telephone, wherein the requesting is performed using messaging between computing devices connected via a computer network, and wherein the messaging is part of a signaling phase dialog. The signaling phase dialog may be used in providing information associated with the identity of parties of the telephone call. Commencing a call phase dialog between the computing devices may be performed after the telephone call is established over the public switched telephone network. The call phase dialog may allow messages relating to the telephone call to be passed between the computing devices, at least while the telephone call is in progress. The dialogs and messaging may be performed using session initiation protocol (SIP) or another computer communication protocol.
Abstract:
A method and system for capturing missed communications is provided. An enhanced real-time communication system receives a communication from an initiating participant for a receiving participant that is not available. The enhanced real-time communication system detects that the receiving participant missed the received communication from the initiating participant. Upon detecting that the receiving participant missed the communication, the enhanced real-time communication system stores the missed communication for later retrieval by the receiving participant.