-
公开(公告)号：US11322154B2
公开(公告)日：2022-05-03
申请号：US16703099
申请日：2019-12-04
Applicant: Verint Systems Ltd.
Inventor： Omer Ziv , Ran Achituv , Ido Shapira , Jeremie Dreyfuss
Abstract: Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. At least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcribed customer service interaction.
-
公开(公告)号：US20220129821A1
公开(公告)日：2022-04-28
申请号：US17346531
申请日：2021-06-14
Applicant: VERINT SYSTEMS LTD.
Inventor： Oren Golan , Gadi Zimerman , Zvi Figov , Ofer Waisman , Elad Falckovitch , Doron Yankovitch
IPC: G06Q10/06
Abstract: Currently, systems for assessing traffic, such as retail traffic, only output counting results in numeric measures. Current systems do not assess problems and/or provide solutions to problems using traffic analysis methods or applications. The present disclosure is directed to methods, systems and media for applying retail traffic analysis statistics to provide actionable intelligence, such as solutions to particular inquiries or problems.
-
公开(公告)号：US11303652B2
公开(公告)日：2022-04-12
申请号：US17154135
申请日：2021-01-21
Applicant: Verint Systems Ltd.
Inventor： Ziv Katzir , Gershon Celniker , Hed Kovetz
Abstract: Embodiments for generating appropriate data sets for learning to identify user actions. A user uses one or more applications over a suitable period of time. As the user uses the applications, a monitoring device, acting as a “man-in-the-middle,” intermediates the exchange of encrypted communication between the applications and the servers that serve the applications. The monitoring device obtains, for each action performed by the user, two corresponding (bidirectional) flows of communication: an encrypted flow, and an unencrypted flow. Since the unencrypted flow indicates the type of action that was performed by the user, the correspondence between the encrypted flow and the unencrypted flow may be used to automatically label the encrypted flow, without decrypting the encrypted flow. Features of the encrypted communication may then be stored in association with the label to automatically generate appropriately-sized learning set for each application of interest.
-
公开(公告)号：US20220038466A1
公开(公告)日：2022-02-03
申请号：US17221779
申请日：2021-04-03
Applicant: VERINT SYSTEMS LTD.
Inventor： Offri Gil , Omer Ziv , Yuval Altman , Yaron Gvilli , Hodaya Shabtay , Omri David , Yitshak Yishay
IPC: H04L29/06 , H04L29/12 , H04L9/06 , G06F16/951 , H04L29/08
Abstract: A traffic-monitoring system that monitors encrypted traffic exchanged between IP addresses used by devices and a network, and further receives the user-action details that are passed over the network. By correlating between the times at which the encrypted traffic is exchanged and the times at which the user-action details are received, the system associates the user-action details with the IP addresses. In particular, for each action specified in the user-action details, the system identifies one or more IP addresses that may be the source of the action. Based on the IP addresses, the system may identify one or more users who may have performed the action. The system may correlate between the respective action-times of the encrypted actions and the respective approximate action-times of the indicated actions. The system may hypothesize that the indicated action may correspond to one of the encrypted actions having these action-times.
-
公开(公告)号：US11212302B2
公开(公告)日：2021-12-28
申请号：US15392367
申请日：2016-12-28
Applicant: Verint Systems LTD.
Inventor： Yitshak Yishay , Vadim Pogulievsky
Abstract: Methods and systems to identify the domain names that can potentially be used for delivering instructions to a bot, before bots on a computer network succeed in obtaining the instructions. The system maintains a device rating for each device that reflects a likelihood that the device is infected by malware. The system also maintains a domain-name rating for each device that reflects a likelihood that the domain name is malicious. When a device attempts to access a particular domain name, the domain-name rating of the domain name is updated in light of the device rating of the device, and/or update the device rating of the device in light of the domain-name rating.
-
Patent Agency Ranking
公开(公告)号：US11095736B2
公开(公告)日：2021-08-17
申请号：US17099963
申请日：2020-11-17
Applicant: Verint Systems LTD.
Inventor： Yitshak Yishay , Liran Orevi , Itsik Horovitz , Aviad Rotem
IPC: G06F15/173 , H04L29/08 , H04L12/58
Abstract: A monitoring system that receives messages that are exchanged with the application server. Relationships between users are posited in response to the times at which the messages are received. A relationship between two users may be posited in response to receiving, at approximately the same time, two messages from the application server that are destined, respectively, for the two users. The near-simultaneous receipt of the two messages indicates that the two messages were sent from the server at approximately the same time, which, in turn, indicates that the two messages may correlate with one another. Further indication of a correlation between the messages, which may increase the level of confidence with which the relationship between the two users is posited, may be found by examining the respective sizes of the messages, which indicate the message types.
-
公开(公告)号：US11089268B2
公开(公告)日：2021-08-10
申请号：US16780188
申请日：2020-02-03
Applicant: Verint Systems Ltd.
Inventor： Oren Golan , Boaz Dudovich , Shahar Daliyot , Ron Schwartz
IPC: H04N7/18
Abstract: A video system for video surveillance or video monitoring includes a video source, a video control system, and a video management system. The video management system is configured to receive configuration data and generate maps based on the configuration data, wherein at least one of the maps is associated with the video source. The video management system displays the map associated with the video source and displays a graphical symbol on the map which indicates the location of the video source. The video management system then receives a selection of the video source, receives information associated with the selected video source, and displays the received information.
-
公开(公告)号：US11064160B2
公开(公告)日：2021-07-13
申请号：US16780239
申请日：2020-02-03
Applicant: Verint Systems Ltd.
Inventor： Itsik Horovitz , Shmuel Kiro , Or Sheffet
IPC: H04N7/18 , G06F3/0481 , G06F3/0484 , G06K9/00
Abstract: A subject can be tracking using a plurality of physical video monitoring or image acquisition devices deployed in a delimited area. A map represents the delimited area. Icons representing the physical monitoring devices can be placed and configured on the map representing the delimited area. Some or all of the placed and configured video monitoring devices can be logically linked together to form scenes. The video feed from the physical video monitoring devices may be recorded in stable storage. A layout for display of the video feeds may be selected. Upon playing the video feed, whether live or recorded, a subject can be tracked through the delimited area by selecting one of the video monitoring devices in one of the available scenes.
-
公开(公告)号：US20210182326A1
公开(公告)日：2021-06-17
申请号：US17188239
申请日：2021-03-01
Applicant: Verint Systems Ltd.
Inventor： Roni Romano , Galia Zacay , Rahm Fehr
Abstract: A faster and more streamlined system for providing summary and analysis of large amounts of communication data is described. System and methods are disclosed that employ an ontology to automatically summarize communication data and present the summary to the user in a form that does not require the user to listen to the communication data. In one embodiment, the summary is presented as written snippets, or short fragments, of relevant communication data that capture the meaning of the data relating to a search performed by the user. Such snippets may be based on theme and meaning unit identification.
-
公开(公告)号：US11030406B2
公开(公告)日：2021-06-08
申请号：US15007703
申请日：2016-01-27
Applicant: Verint Systems Ltd.
Inventor： Daniel Baum , Uri Segal , Ron Wein , Oana Sidi
IPC: G06F16/36 , G06F40/289 , G06F40/284
Abstract: A method for expanding an initial ontology via processing of communication data, wherein the initial ontology is a structural representation of language elements comprising a set of entities, a set of terms, a set of term-entity associations, a set of entity-association rules, a set of abstract relations, and a set of relation instances. A method for extracting a set of significant phrases and a set of significant phrase co-occurrences from an input set of documents further includes utilizing the terms to identify relations within the training set of communication data, wherein a relation is a pair of terms that appear in proximity to one another.
-
-
-
-
-
-
-
-
-
Search Results
474
records
(took 0.029 seconds)
