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    Model driven process for automated deployment of domain 2.0 virtualized services and applications on cloud infrastructure
    12.
    发明授权
    Model driven process for automated deployment of domain 2.0 virtualized services and applications on cloud infrastructure 有权

    公开(公告)号：US11223536B2

    公开(公告)日：2022-01-11

    申请号：US15090057

    申请日：2016-04-04

    Applicant: AT&T Intellectual Property I, L.P.

    Inventor： Syed Anwar Aftab ,  Rittwik Jana ,  Kazi Farooqui ,  John F. Murray ,  Mazin E. Gilbert

    IPC: G06F15/16 ,  H04L12/24 ,  H04L29/08

    Abstract: A model-driven system automatically deploys a virtualized service, including multiple service components, on a distributed cloud infrastructure. A master service orchestrator causes a cloud platform orchestrator to retrieve a cloud services archive file, extract a cloud resource configuration template and create cloud resources at appropriate data centers as specified. The master service orchestrator also causes a software defined network controller to retrieve the cloud services archive file, to extract a cloud network configuration template and to configure layer 1 through layer 3 virtual network functions and to set up routes between them. Additionally, the master service orchestrator causes an application controller to retrieve the cloud services archive file, to extract a deployment orchestration plan and to configure and start layer 4 through layer 7 application components and bring them to a state of operational readiness.

    ASYNCHRONOUS VIRTUAL ASSISTANT
    14.
    发明申请
    ASYNCHRONOUS VIRTUAL ASSISTANT 审中-公开

    公开(公告)号：US20200082825A1

    公开(公告)日：2020-03-12

    申请号：US16682609

    申请日：2019-11-13

    Applicant: AT&T Intellectual Property I, L.P.

    Inventor： Mazin E. Gilbert

    IPC: G10L15/22

    Abstract: Aspects of the subject disclosure may include, for example, obtaining an input, e.g., from a human operator, comprising a request. A number of activities are identified, e.g., by a virtual assistant, based on the request. Performance of the number of activities is facilitated, e.g., by the virtual assistant. A result is determined, e.g., by the virtual assistant, based on the performance of the number of activities, wherein a response to the request is based on the result. Other embodiments are disclosed.

    Asynchronous virtual assistant
    15.
    发明授权
    Asynchronous virtual assistant 有权

    公开(公告)号：US10515632B2

    公开(公告)日：2019-12-24

    申请号：US15351863

    申请日：2016-11-15

    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.

    Inventor： Mazin E. Gilbert

    IPC: G10L15/00 ,  G10L15/22 ,  G10L15/18 ,  G10L13/00

    Abstract: Aspects of the subject disclosure may include, for example, obtaining an input, e.g., from a human operator, comprising a request. A number of activities are identified, e.g., by a virtual assistant, based on the request. Performance of the number of activities is facilitated, e.g., by the virtual assistant. A result is determined, e.g., by the virtual assistant, based on the performance of the number of activities, wherein a response to the request is based on the result. Other embodiments are disclosed.

    Virtualized Services Discovery and Recommendation Engine
    16.
    发明申请
    Virtualized Services Discovery and Recommendation Engine 审中-公开

    公开(公告)号：US20190080380A1

    公开(公告)日：2019-03-14

    申请号：US16186892

    申请日：2018-11-12

    Applicant: AT&T Intellectual Property I, L.P.

    Inventor： Syed Anwar Aftab ,  Arthur Martella ,  Mazin E. Gilbert ,  John F. Murray ,  Rittwik Jana

    IPC: G06Q30/06

    Abstract: Concepts and technologies are disclosed herein for a virtualized services discovery and recommendation engine. A request for a service can be received from a requestor. The request can include feature data that can define two or more features. Two or more features can be determined based on the feature data and requestor data associated with the requestor can be obtained. Two or more services that satisfy the request can be identified and a recommendation that represents the two or more services can be generated. The recommendation can include a data representation of a custom product that can include the two or more services. The recommendation can be tested to determine if the custom product functions, and the recommendation can be provided to the requestor.

    System and method for analytics with automated whisper mode
    17.
    发明授权
    System and method for analytics with automated whisper mode 有权

    公开(公告)号：US10122857B2

    公开(公告)日：2018-11-06

    申请号：US15860066

    申请日：2018-01-02

    Applicant: AT&T Intellectual Property I, L.P.

    Inventor： Reuben Klein ,  Mazin E. Gilbert

    IPC: H04M3/00 ,  H04M5/00 ,  H04M1/64 ,  H04M3/51 ,  H04L12/58 ,  H04L12/18 ,  H04M7/12

    Abstract: A service session is facilitated via a packet switched network; in the service session, user equipment participates in an interactive communication exchange with an agent via a first interaction mode, and the interactive communication exchange is based on a user inquiry. The interactive communication exchange is monitored and a determination is made that a consultation service would facilitate resolution of the user inquiry. A service resource is associated with the service session responsive to determining that the consultation service would facilitate the resolution; the service resource provides consultation to the agent via a second interaction mode without exposing the consultation to the user equipment. The consultation elevates an experience level employed in the first service session towards resolution of the user inquiry.

    Real-time emotion tracking system
    20.
    发明授权
    Real-time emotion tracking system 有权
    实时情感跟踪系统

    公开(公告)号：US09355650B2

    公开(公告)日：2016-05-31

    申请号：US14703107

    申请日：2015-05-04

    Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.

    Inventor： Dimitrios Dimitriadis ,  Mazin E. Gilbert ,  Taniya Mishra ,  Horst J. Schroeter

    IPC: G10L21/00 ,  G10L25/00 ,  G10L15/00 ,  G10L25/48

    CPC classification number: G10L25/63 ,  G10L17/04 ,  G10L17/26 ,  G10L25/48

    Abstract: Devices, systems, methods, media, and programs for detecting an emotional state change in an audio signal are provided. A plurality of segments of the audio signal is received, with the plurality of segments being sequential. Each segment of the plurality of segments is analyzed, and, for each segment, an emotional state and a confidence score of the emotional state are determined. The emotional state and the confidence score of each segment are sequentially analyzed, and a current emotional state of the audio signal is tracked throughout each of the plurality of segments. For each segment, it is determined whether the current emotional state of the audio signal changes to another emotional state based on the emotional state and the confidence score of the segment.

    Abstract translation: 提供了用于检测音频信号中的情绪状态改变的设备，系统，方法，媒体和程序。 接收音频信号的多个段，其中多个段是顺序的。 分析多个片段中的每个片段，并且针对每个片段，确定情感状态的情绪状态和置信评分。 顺序地分析每个片段的情绪状态和置信度得分，并且在多个片段中的每一个片段跟踪音频信号的当前情绪状态。 对于每个片段，基于片段的情绪状态和置信度分数确定音频信号的当前情绪状态是否改变到另一情感状态。

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