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公开(公告)号：US11405765B2
公开(公告)日：2022-08-02
申请号：US16790660
申请日：2020-02-13
Applicant: EBAY INC.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
IPC: H04W4/50 , H04L67/025 , H04L67/131 , G06F3/14 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
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公开(公告)号：US20210248659A1
公开(公告)日：2021-08-12
申请号：US17242541
申请日：2021-04-28
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Matthew Olson , Vikas Singh , Sean Gates
IPC: G06Q30/06
Abstract: According to various exemplary embodiments, an electronic text message is received from a source telephone number, the electronic text message including content describing a product item. A seller of the product item is identified, based on the source telephone number, and the product item is identified, based on the content included in the electronic text message. Thereafter, a draft version of an item listing is automatically generated, where the item listing lists the product item as being for sale by the seller on a marketplace website.
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公开(公告)号：US11017450B2
公开(公告)日：2021-05-25
申请号：US16106151
申请日：2018-08-21
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Matthew Olson , Vikas Singh , Sean Gates
IPC: G06Q30/06
Abstract: According to various exemplary embodiments, an electronic text message is received from a source telephone number, the electronic text message including content describing a product item. A seller of the product item is identified, based on the source telephone number, and the product item is identified, based on the content included in the electronic text message. Thereafter, a draft version of an item listing is automatically generated, where the item listing lists the product item as being for sale by the seller on a marketplace website.
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公开(公告)号：US10074125B2
公开(公告)日：2018-09-11
申请号：US14698148
申请日：2015-04-28
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Matthew Olson , Vikas Singh , Sean Gates
CPC classification number: G06Q30/0627 , G06Q30/0601 , G06Q30/0625 , G06Q30/0641
Abstract: According to various exemplary embodiments, an electronic text message is received from a source telephone number, the electronic text message including content describing a product item. A seller of the product item is identified, based on the source telephone number, and the product item is identified, based on the content included in the electronic text message. Thereafter, a draft version of an item listing is automatically generated, where the item listing lists the product item as being for sale by the seller on a marketplace website.
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公开(公告)号：US20180184276A1
公开(公告)日：2018-06-28
申请号：US15903078
申请日：2018-02-23
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
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Patent Agency Ranking
公开(公告)号：US20150235296A1
公开(公告)日：2015-08-20
申请号：US14698148
申请日：2015-04-28
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Matthew Olson , Vikas Singh , Sean Gates
IPC: G06Q30/06
CPC classification number: G06Q30/0641 , G06Q30/0601 , G06Q30/0625
Abstract: According to various exemplary embodiments, an electronic text message is received from a source telephone number, the electronic text message including content describing a product item. A seller of the product item is identified, based on the source telephone number, and the product item is identified, based on the content included in the electronic text message. Thereafter, a draft version of an item listing is automatically generated, where the item listing lists the product item as being for sale by the seller on a marketplace website.
Abstract translation: 根据各种示例性实施例，从源电话号码接收电子文本消息，该电子文本消息包括描述产品项目的内容。 基于源电话号码识别产品项目的卖方，并且基于包括在电子文本消息中的内容来识别产品项目。 此后，自动生成项目列表的草案版本，其中项目列表将商品列表列出为卖方在市场网站上销售的商品。
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公开(公告)号：US10609531B2
公开(公告)日：2020-03-31
申请号：US16380412
申请日：2019-04-10
Applicant: EBAY INC.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
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公开(公告)号：US09936332B2
公开(公告)日：2018-04-03
申请号：US15645737
申请日：2017-07-10
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request from a mobile device is issued to a remote device for assistance. Information from the mobile device is periodically transmitted to the remote device, the information comprising command information submitted to a mobile application by a user.
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公开(公告)号：US20170311111A1
公开(公告)日：2017-10-26
申请号：US15645737
申请日：2017-07-10
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request from a mobile device is issued to a remote device for assistance. Information from the mobile device is periodically transmitted to the remote device, the information comprising command information submitted to a mobile application by a user.
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公开(公告)号：US09436428B2
公开(公告)日：2016-09-06
申请号：US14075582
申请日：2013-11-08
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
Abstract translation: 描述了用于向移动应用的用户提供帮助的方法，系统和装置。 检测到来自用户的帮助的请求，并且向远程设备发出请求以建立远程协助会话。 描述移动设备的状态的信息被周期地发送到远程设备，并且可以从远程设备接收一个或多个命令。 命令可以在移动设备上执行。
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