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公开(公告)号：US20200260243A1
公开(公告)日：2020-08-13
申请号：US16790660
申请日：2020-02-13
Applicant: EBAY INC.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
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公开(公告)号：US20160373883A1
公开(公告)日：2016-12-22
申请号：US15255629
申请日：2016-09-02
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
IPC: H04W4/00
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request is issued to a remote from a mobile device device for assistance. Information indicative of a sequence of states of an execution of a mobile application is periodically transmitted from a mobile device to the remote device.
Abstract translation: 描述了用于向移动应用的用户提供帮助的方法，系统和装置。 向移动设备设备的远程发出请求以获得帮助。 指示移动应用的执行状态序列的信息被周期地从移动设备发送到远程设备。
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公开(公告)号：US09047635B2
公开(公告)日：2015-06-02
申请号：US14147029
申请日：2014-01-03
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Matthew Olson , Vikas Singh , Sean Gates
CPC classification number: G06Q30/0641 , G06Q30/0601 , G06Q30/0625
Abstract: According to various exemplary embodiments, an electronic text message is received from a source telephone number, the electronic text message including content describing a product item. A seller of the product item is identified, based on the source telephone number, and the product item is identified, based on the content included in the electronic text message. Thereafter, a draft version of an item listing is automatically generated, where the item listing lists the product item as being for sale by the seller on a marketplace website.
Abstract translation: 根据各种示例性实施例，从源电话号码接收电子文本消息，该电子文本消息包括描述产品项目的内容。 基于源电话号码识别产品项目的卖方，并且基于包括在电子文本消息中的内容来识别产品项目。 此后，自动生成项目列表的草案版本，其中项目列表将商品列表列出为卖方在市场网站上销售的商品。
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公开(公告)号：US11778439B2
公开(公告)日：2023-10-03
申请号：US17734288
申请日：2022-05-02
Applicant: EBAY INC.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
IPC: H04W4/50 , H04L67/025 , H04L67/131 , G06F3/14 , H04W76/10
CPC classification number: H04W4/50 , G06F3/1454 , H04L67/025 , H04L67/131 , G09G2370/022 , G09G2370/027 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request to establish a session for a single mobile application executing on a mobile device is received on a remote device via an application programming interface (API) that is integrated with the single mobile application. Information from the single mobile application is received on the remote device via the API, the information including information about the single mobile application. A command is sent from the remote device to the mobile device, causing the mobile device to execute the command in the single mobile application.
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公开(公告)号：US20220264271A1
公开(公告)日：2022-08-18
申请号：US17734288
申请日：2022-05-02
Applicant: EBAY INC.
Inventor： Scot Fraser HAMILTON , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
IPC: H04W4/50 , H04L67/025 , H04L67/131 , G06F3/14
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request to establish a session for a single mobile application executing on a mobile device is received on a remote device via an application programming interface (API) that is integrated with the single mobile application. Information from the single mobile application is received on the remote device via the API, the information including information about the single mobile application. A command is sent from the remote device to the mobile device, causing the mobile device to execute the command in the single mobile application.
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Patent Agency Ranking
公开(公告)号：US20190239045A1
公开(公告)日：2019-08-01
申请号：US16380412
申请日：2019-04-10
Applicant: EBAY INC.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
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公开(公告)号：US10278040B2
公开(公告)日：2019-04-30
申请号：US15903078
申请日：2018-02-23
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request for assistance from the user is detected and a request is issued to a remote device for establishment of a remote assistance session. Information describing a state of the mobile device is periodically transmitted to the remote device and one or more commands may be received from the remote device. The commands may be executed on the mobile device.
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公开(公告)号：US11875391B2
公开(公告)日：2024-01-16
申请号：US17242541
申请日：2021-04-28
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Matthew Olson , Vikas Singh , Sean Gates
IPC: G06Q30/00 , G06Q30/0601
CPC classification number: G06Q30/0627 , G06Q30/0601 , G06Q30/0625 , G06Q30/0641
Abstract: According to various exemplary embodiments, an electronic text message is received from a source telephone number, the electronic text message including content describing a product item. A seller of the product item is identified, based on the source telephone number, and the product item is identified, based on the content included in the electronic text message. Thereafter, a draft version of an item listing is automatically generated, where the item listing lists the product item as being for sale by the seller on a marketplace website.
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公开(公告)号：US20180357700A1
公开(公告)日：2018-12-13
申请号：US16106151
申请日：2018-08-21
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Matthew Olson , Vikas Singh , Sean Gates
IPC: G06Q30/06
CPC classification number: G06Q30/0627 , G06Q30/0601 , G06Q30/0625 , G06Q30/0641
Abstract: According to various exemplary embodiments, an electronic text message is received from a source telephone number, the electronic text message including content describing a product item. A seller of the product item is identified, based on the source telephone number, and the product item is identified, based on the content included in the electronic text message. Thereafter, a draft version of an item listing is automatically generated, where the item listing lists the product item as being for sale by the seller on a marketplace website.
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公开(公告)号：US09706332B2
公开(公告)日：2017-07-11
申请号：US15255629
申请日：2016-09-02
Applicant: eBay Inc.
Inventor： Scot Fraser Hamilton , Ladd Van Tol , Luke Shardlow , Jonathan David Chard , Matthew Olson
CPC classification number: H04W4/50 , G06F3/1454 , G09G2370/022 , G09G2370/027 , H04L67/025 , H04L67/38 , H04W76/10
Abstract: Methods, systems, and apparatus for providing assistance to a user of a mobile application are described. A request is issued to a remote from a mobile device for assistance. Information indicative of a sequence of states of an execution of a mobile application is periodically transmitted from a mobile device to the remote device.
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