Remote maintenance system
    11.
    发明授权

    公开(公告)号:US10108378B2

    公开(公告)日:2018-10-23

    申请号:US15686134

    申请日:2017-08-24

    Inventor: Ryuichi Ishizu

    Abstract: A remote maintenance system includes: one or more image forming apparatuses; a server; and a terminal, the one or more image forming apparatuses each notify, when the image forming apparatus itself executes printing, the server of print information, the print information at least including print start time, print end time, and the number of printed sheets, the server stores, when being notified of the print information, the print information in a management database, analyzes a usage status of the one or more image forming apparatuses based on the print information, and stores the analysis result in the management database, and acquires the analysis result of the usage status of the image forming apparatus to be maintained at the time of scheduled maintenance and failure of any of the one or more image forming apparatuses, attaches the analysis result to the notification, and sends the notification to the terminal.

    Image forming system and monitoring method in which an image forming apparatus is monitored via a server
    13.
    发明授权
    Image forming system and monitoring method in which an image forming apparatus is monitored via a server 有权
    图像形成系统和监视方法,其中通过服务器监视图像形成装置

    公开(公告)号:US09497351B1

    公开(公告)日:2016-11-15

    申请号:US15131600

    申请日:2016-04-18

    Abstract: A server, image forming apparatus, image forming system, or monitoring method allows an administrator an intuitive, visual grasp of the status of an image forming apparatus and helps reduce the load on network communication. The server has a template code/character data acquirer that acquires, from an image forming apparatus having a display displaying a panel image, a template code corresponding to a template image included in the panel image and character data included in the panel image; and a panel image generator that reads, from a storage storing a template image, the template image corresponding to the template code and that generates the panel image by combining together the template image read and the character data acquired from the image forming apparatus.

    Abstract translation: 服务器,图像形成装置,图像形成系统或监视方法允许管理员直观地,直观地掌握图像形成装置的状态,并且有助于减少网络通信的负担。 服务器具有模板代码/字符数据获取器,其从具有显示面板图像的显示的图像形成装置获取对应于面板图像中包括的模板图像的模板代码和面板图像中包括的字符数据; 以及面板图像生成器,其从存储模板图像的存储器读取与所述模板代码相对应的模板图像,并且通过将从所述图像形成装置获取的模板图像读取和文字数据组合在一起而生成面板图像。

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