System and method for management of commercial virtual assistant services

    公开(公告)号:US11748437B2

    公开(公告)日:2023-09-05

    申请号:US17603106

    申请日:2019-04-26

    CPC classification number: G06F16/9574 G06F16/9538 H04L67/568

    Abstract: Techniques for management of commercial virtual assistant services are provided. The techniques include receiving a query from a user within an organization. The techniques include determining if generating at least a portion of a response to the query will require use of a paid service and determining if at least one other virtual assistant within the organization has cached information usable to generate the at least a portion of the response to the query that requires use of the paid service. The techniques further include determining if the information cached by the at least one other virtual assistant is valid based in part on the query and receiving the information from the at least one other virtual assistant when the cached information is valid and include generating the at least a portion of the response to the query that requires use of the paid service using the received information.

    Device, system and method for crowd control

    公开(公告)号:US11282349B2

    公开(公告)日:2022-03-22

    申请号:US16770029

    申请日:2017-12-15

    Abstract: A device, system and method for crowd control is provided. An aural command is detected at a location using a microphone at the location. A computing device determines, based on video data received from one or more multimedia devices, whether one or more persons at the location are not following the aural command. The computing device modifies the aural command to generate a second version of the aural command based on one or more of the video data and multimedia data associated with the location. The computing device causes the second version of the aural command to be provided, to the one or more persons who are not following the aural command at the location, using one or more notification devices.

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