公开(公告)号：US11314792B2

公开(公告)日：2022-04-26

申请号：US15459342

申请日：2017-03-15

Applicant: SAP SE

Inventor： Priyanka Khaitan ,  Haichao Wei ,  Kevin Hsu ,  Mitchell Clark

IPC: G06F16/332 ,  G06F16/84 ,  G06F16/25 ,  G06F16/958

Abstract: Systems and methods are provided for digital assistant configuration and functionality. For example, systems and methods provide for receiving a query from a user via a computing device, processing language in the query to identify a plurality of elements associated with the query, and analyzing the plurality of elements associated with the query to determine an intent of the query by mapping the plurality of elements associated with the query to a list of predetermined intents by comparing the plurality of elements associated with the query to each intent in the list of predetermined intents to generate a score for each intent in the list of predetermined intents. Systems and methods further provide for determining a subset of the predetermined intents based on the score for each intent in the list of predetermined intents, and providing recommendations related to the query based on the subset of predetermined intents.

公开(公告)号：US20180157739A1

公开(公告)日：2018-06-07

申请号：US15459447

申请日：2017-03-15

Applicant: SAP SE

Inventor： Priyanka Khaitan ,  Haichao Wei ,  Kevin Hsu ,  Mitchell Clark

IPC: G06F17/30

CPC classification number: G06F16/248 ,  G06F16/24578 ,  G06F16/252 ,  G06F16/258 ,  G06F16/3323 ,  G06F16/3329 ,  G06F16/84 ,  G06F16/9535 ,  G06F16/986 ,  H04L67/10

Abstract: Systems and methods are provided for receiving and processing a query to determine an intent of the query, and analyzing the intent of the query to determine that the intent of the query is associated with a use case state diagram. Systems and methods further provide for traversing a plurality of nodes in the user case state diagram to generate a value for each relevant node, performing an operation associated with the query using the generated values, and providing the results of the operation to a computing device.