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公开(公告)号:US20200034360A1
公开(公告)日:2020-01-30
申请号:US16595205
申请日:2019-10-07
Applicant: SAP SE
Inventor: Priyanka Khaitan , Haichao Wei , Kevin Hsu , Mitchell Clark
IPC: G06F16/248 , G06F16/84 , G06F16/25 , G06F16/958 , G06F16/332 , G06F16/9535 , G06F16/2457 , H04L29/08
Abstract: Systems and methods are provided for receiving and processing a query to determine an intent of the query, and analyzing the intent of the query to determine that the intent of the query is associated with a use case state diagram. Systems and methods further provide for traversing a plurality of nodes in the user case state diagram to generate a value for each relevant node, performing an operation associated with the query using the generated values, and providing the results of the operation to a computing device.
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公开(公告)号:US11314792B2
公开(公告)日:2022-04-26
申请号:US15459342
申请日:2017-03-15
Applicant: SAP SE
Inventor: Priyanka Khaitan , Haichao Wei , Kevin Hsu , Mitchell Clark
IPC: G06F16/332 , G06F16/84 , G06F16/25 , G06F16/958
Abstract: Systems and methods are provided for digital assistant configuration and functionality. For example, systems and methods provide for receiving a query from a user via a computing device, processing language in the query to identify a plurality of elements associated with the query, and analyzing the plurality of elements associated with the query to determine an intent of the query by mapping the plurality of elements associated with the query to a list of predetermined intents by comparing the plurality of elements associated with the query to each intent in the list of predetermined intents to generate a score for each intent in the list of predetermined intents. Systems and methods further provide for determining a subset of the predetermined intents based on the score for each intent in the list of predetermined intents, and providing recommendations related to the query based on the subset of predetermined intents.
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公开(公告)号:US20180157739A1
公开(公告)日:2018-06-07
申请号:US15459447
申请日:2017-03-15
Applicant: SAP SE
Inventor: Priyanka Khaitan , Haichao Wei , Kevin Hsu , Mitchell Clark
IPC: G06F17/30
CPC classification number: G06F16/248 , G06F16/24578 , G06F16/252 , G06F16/258 , G06F16/3323 , G06F16/3329 , G06F16/84 , G06F16/9535 , G06F16/986 , H04L67/10
Abstract: Systems and methods are provided for receiving and processing a query to determine an intent of the query, and analyzing the intent of the query to determine that the intent of the query is associated with a use case state diagram. Systems and methods further provide for traversing a plurality of nodes in the user case state diagram to generate a value for each relevant node, performing an operation associated with the query using the generated values, and providing the results of the operation to a computing device.
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公开(公告)号:US10810238B2
公开(公告)日:2020-10-20
申请号:US15459385
申请日:2017-03-15
Applicant: SAP SE
Inventor: Priyanka Khaitan , Haichao Wei , Kevin Hsu , Mitchell Clark
IPC: G06F16/248 , G06F16/84 , G06F16/332 , G06F16/9535 , G06F16/25 , G06F16/958 , G06F16/2457
Abstract: Systems and methods are provided for receiving a plurality of queries from plurality of channels via a plurality of computing devices. For each query of the plurality of queries systems and methods are provided for determining a use case associated with the query from a plurality of predetermined use cases, determining transformation rules for data associated with the use case, accessing data from at least one data source of a plurality of data sources to generate response data for a response to the query, the plurality of data sources comprising the data in a plurality of different data formats, transforming the data associated with the use case from at least a first format into a uniform data structure comprising the response data using the transformation rules for the response data, and providing the response data in the uniform data structure.
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公开(公告)号:US20180157727A1
公开(公告)日:2018-06-07
申请号:US15459385
申请日:2017-03-15
Applicant: SAP SE
Inventor: Priyanka Khaitan , Haichao Wei , Kevin Hsu , Mitchell Clark
Abstract: Systems and methods are provided for receiving a plurality of queries from plurality of channels via a plurality of computing devices For each query of the plurality of queries systems and methods are provided for determining a use case associated with the query from a plurality of predetermined use cases, determining transformation rules for data associated with the use case, accessing data from at least one data source of a plurality of data sources to generate response data for a response to the query, the plurality of data sources comprising the data in a plurality of different data formats, transforming the data associated with the use case from at least a first format into a uniform data structure comprising the response data using the transformation rules for the response data, and providing the response data in the uniform data structure
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公开(公告)号:US20180157721A1
公开(公告)日:2018-06-07
申请号:US15459342
申请日:2017-03-15
Applicant: SAP SE
Inventor: Priyanka Khaitan , Haichao Wei , Kevin Hsu , Mitchell Clark
IPC: G06F17/30
CPC classification number: G06F16/248 , G06F16/24578 , G06F16/252 , G06F16/258 , G06F16/3323 , G06F16/3329 , G06F16/84 , G06F16/9535 , G06F16/986 , H04L67/10
Abstract: Systems and methods are provided for digital assistant configuration and functionality. For example, systems and methods provide for receiving a query from a user via a computing device, processing language in the query to identify a plurality of elements associated with the query, and analyzing the plurality of elements associated with the query to determine an intent of the query by mapping the plurality of elements associated with the query to a list of predetermined intents by comparing the plurality of elements associated with the query to each intent in the list of predetermined intents to generate a score for each intent in the list of predetermined intents. Systems and methods further provide for determining a subset of the predetermined intents based on the score for each intent in the list of predetermined intents, and providing recommendations related to the query based on the subset of predetermined intents.
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