公开(公告)号：US20220027846A1

公开(公告)日：2022-01-27

申请号：US17379673

申请日：2021-07-19

Applicant: United Parcel Service of America, Inc.

Inventor： Sumeet Pradeep Shroff ,  Kenny Takano Takahashi ,  Jeffrey J. Horne ,  Thomas V. Hoffmann ,  Michael J. Donohue ,  Ferdinand So ,  Julian Pulfrey ,  Michael Kerr ,  Larry Augsburger ,  Todd Brown ,  Susan Ruggles ,  Shane Hennessy ,  John Brelesky

IPC: G06Q10/08 ,  G06F16/9535 ,  G06F16/9537 ,  H04W4/029 ,  G11B27/28

Abstract: Computer program products, methods, systems, apparatus, and computing entities for tracking an item delivery are provided. In one embodiment, an item is associated with a vehicle (e.g., manned or unmanned terrestrial vehicle, nautical vehicle, and/or aerial vehicle) by updating item data in a database. An item tracking session is then generated based on the item data. Upon the determination that session availability trigger has occurred, access to the item tracking session is provided to a user. Data representing an updated location of the delivery vehicle is then used to update the item data to indicate the current location of the item as the updated location of the vehicle.

公开(公告)号：US10817826B2

公开(公告)日：2020-10-27

申请号：US16151212

申请日：2018-10-03

Applicant: United Parcel Service of America, Inc.

Inventor： Robert Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

IPC: G06Q10/08 ,  G06Q20/20 ,  G06Q30/06

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

公开(公告)号：US10078810B2

公开(公告)日：2018-09-18

申请号：US13913066

申请日：2013-06-07

Applicant: United Parcel Service of America, Inc.

Inventor： Robert Lee Klingenberg ,  Joe Rizzo ,  Sumeet Pradeep Shroff

IPC: G06Q10/08 ,  G06Q20/20 ,  G06Q30/06

CPC classification number: G06Q10/0835 ,  G06Q10/08 ,  G06Q10/083 ,  G06Q10/0832 ,  G06Q10/0833 ,  G06Q10/0838 ,  G06Q10/087 ,  G06Q20/203 ,  G06Q30/0633

Abstract: Systems and methods are disclosed for providing personalized delivery services by a carrier providing a package delivery service. For example, a consignee may indicate a delivery preference to be applied to delivery of a package, such as indicating a specific location where the package is to be left upon delivery, if the consignee is not present to accept the package. In one embodiment, the consignee may be notified by the carrier of the scheduled delivery of the package prior to a first delivery attempt, and may be linked to the carrier's web site to indicate a delivery preference. Alternatively, the delivery preference may be indicated by the consignee proactively accessing the web site. After conveying a delivery preference, the carrier's systems communicate the delivery preference at the appropriate time to a portable computing device which informs the delivery personnel of the consignee's delivery preference. Other embodiments allow the consignor to indicate delivery preferences.

公开(公告)号：US20170262804A1

公开(公告)日：2017-09-14

申请号：US15335828

申请日：2016-10-27

Applicant: United Parcel Service of America, Inc.

Inventor： Sumeet Pradeep Shroff ,  Issac Azar ,  Rosalie Piccione ,  Ed Hojecki ,  Brian Gerhard

IPC: G06Q10/08 ,  G06N7/00

CPC classification number: G06Q10/0838 ,  G06N7/005 ,  G06Q10/00 ,  G06Q10/0833 ,  G06Q50/28

Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.

公开(公告)号：US20170262803A1

公开(公告)日：2017-09-14

申请号：US15335799

申请日：2016-10-27

Applicant: United Parcel Service of America, Inc.

Inventor： Sumeet Pradeep Shroff ,  Issac Azar ,  Rosalie Piccione ,  Ed Hojecki ,  Brian Gerhard

IPC: G06Q10/08

CPC classification number: G06Q10/0838 ,  G06N7/005 ,  G06Q10/00 ,  G06Q10/0833 ,  G06Q50/28

Abstract: Embodiments of the present invention provide methods, systems, apparatuses, and computer program products for determining delivery or pick-up windows. In one embodiment a method is provided comprising determining whether sufficient historical information/data to determine an estimated pick-up/delivery time is received for each weekday when deliveries are made and in response to determining that the sufficient historical information/data is available for a first weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the first weekday based on the sufficient historical information/data for the first serviceable point and for the first weekday. Similarly, in response to determining that the sufficient historical information/data is not available for a second weekday, determining an estimated pick-up/delivery time for the first serviceable point and for the second weekday based on the first historical information/data.