Encouraging alert responsiveness
    11.
    发明授权

    公开(公告)号:US10083590B1

    公开(公告)日:2018-09-25

    申请号:US15587451

    申请日:2017-05-05

    Applicant: VMware, Inc.

    CPC classification number: G08B21/0415 G08B25/005 G08B25/006

    Abstract: The present disclosure is related to methods, systems, and devices for encouraging alert responsiveness. An example device can include instructions executed to receive an alert message via a monitoring server, wherein the alert message indicates an alert instance, communicate the alert message to a plurality of alert responders, determine that a non-responsiveness, corresponding to the alert message, of a particular alert responder exceeds a threshold, receive a subsequent alert message via the monitoring server, wherein the subsequent alert message indicates a subsequent alert instance and communicate the subsequent alert message to the particular alert responder having the threshold-exceeding non-responsiveness, wherein the communication of the subsequent alert message includes a response encouragement.

    Methods and systems to prioritize alerts with quantification of alert impacts

    公开(公告)号:US10481966B2

    公开(公告)日:2019-11-19

    申请号:US15604460

    申请日:2017-05-24

    Applicant: VMware, Inc.

    Abstract: Methods and systems are directed to quantifying and prioritizing the impact of problems or changes in a computer system. Resources of a computer system are monitored by management tools. When a change occurs at a resource of a computer system or in log data generated by event sources of the computer system, one or more of the management tools generates an alert. The alert may be an alert that indicates a problem with the computer system resource or the alert may be an alert trigger identified in an event message of the log data. Methods described herein compute an impact factor that serves as a measure of the difference between event messages generated before the alert and event messages generated after the alert. The value of the impact factor associated with an alert may be used to quantitatively prioritize the alert and generate appropriate recommendations for responding to the alert.

    Outbound Request Management
    13.
    发明申请

    公开(公告)号:US20190312822A1

    公开(公告)日:2019-10-10

    申请号:US16451037

    申请日:2019-06-25

    Applicant: VMware, Inc.

    Inventor: Vardan Movsisyan

    Abstract: The present disclosure is related to devices, systems, and methods for routing requests for an external service, originating from a plurality of cluster nodes, through an outbound request manager. An example method can include receiving a first request for an external service originating from a first cluster node having a first network address, receiving a second request for the external service originating from a second cluster node having a second network address, transmitting the first request with a particular network address to an address associated with the external service, and transmitting the second request with the particular network address to the address associated with the external service.

    METHODS AND SYSTEMS TO IDENTIFY ANOMALOUS BEHAVING COMPONENTS OF A DISTRIBUTED COMPUTING SYSTEM

    公开(公告)号:US20180165142A1

    公开(公告)日:2018-06-14

    申请号:US15375386

    申请日:2016-12-12

    Applicant: VMware, Inc.

    Abstract: Methods and system described herein are directed to identifying anomalous behaving components of a distributed computing system. Methods and system collect log messages generated by a set of event log source running in the distributed computing system within an observation time window. Frequencies of various types of event messages generated within the observation time window are determined for each of the log sources. A similarity value is calculated for each pair of event sources. The similarity values are used to identify similar clusters of event sources of the distributed computing system for various management purposes. Components of the distributed computing system that are used to host the event source outliers may be identified as potentially having problems or may be an indication of future problems.

    OUTBOUND REQUEST MANAGEMENT
    15.
    发明申请

    公开(公告)号:US20180145922A1

    公开(公告)日:2018-05-24

    申请号:US15356347

    申请日:2016-11-18

    Applicant: VMware, Inc.

    Inventor: Vardan Movsisyan

    CPC classification number: H04L47/70 H04L61/1511 H04L67/2814

    Abstract: The present disclosure is related to devices, systems, and methods for routing requests for an external service, originating from a plurality of cluster nodes, through an outbound request manager. An example method can include receiving a first request for an external service originating from a first cluster node having a first network address, receiving a second request for the external service originating from a second cluster node having a second network address, transmitting the first request with a particular network address to an address associated with the external service, and transmitting the second request with the particular network address to the address associated with the external service.

    ALERTS PROVIDED BASED ON RESPONDER PROFILE
    16.
    发明申请

    公开(公告)号:US20180144588A1

    公开(公告)日:2018-05-24

    申请号:US15357321

    申请日:2016-11-21

    Applicant: VMware, Inc.

    Inventor: Vardan Movsisyan

    CPC classification number: G08B5/223 G08B5/22

    Abstract: The present disclosure is related to devices, systems, and methods for alerts provided based on responder profile. An example device can include instructions to receive an alert message via an operations management server, access a plurality of alert responder profiles in storage, each associated with a respective alert responder and determined based on historical actions of the respective alert responder, and communicate the alert message to an alert responder having an alert responder profile that exceeds a threshold correlation with the alert message.

    METHODS AND SYSTEMS THAT USE FEEDBACK TO DISTRIBUTE AND MANAGE ALERTS

    公开(公告)号:US20200329091A1

    公开(公告)日:2020-10-15

    申请号:US16914698

    申请日:2020-06-29

    Applicant: VMware, Inc.

    Abstract: The current document is directed to methods and systems that employ user feedback and user-initiated alert-generation-and-distribution-system modifications to provide for flexibility and responsiveness. In a described implementation, participants in a social environment provided by a collaborative alert-generation-and-distribution-system suggest modifications which are automatically or semi-automatically incorporated in an alert-generation-and-distribution-system when the participants agree to the suggested modifications.

    User interface customization based on user tendencies

    公开(公告)号:US10802839B2

    公开(公告)日:2020-10-13

    申请号:US15357242

    申请日:2016-11-21

    Applicant: VMware, Inc.

    Abstract: The present disclosure is related to devices, systems, and methods for user interface customization. An example device can include instructions executable by a processor to receive indications of user actions with respect to an application, wherein the actions are made using a plurality of selectable elements of an interface, determine a user tendency based on the user actions, and provide a customized interface to the user based on the determined user tendency, wherein the customized interface includes at least one customized selectable element.

    Outbound request management
    20.
    发明授权

    公开(公告)号:US10348636B2

    公开(公告)日:2019-07-09

    申请号:US15356347

    申请日:2016-11-18

    Applicant: VMware, Inc.

    Inventor: Vardan Movsisyan

    Abstract: The present disclosure is related to devices, systems, and methods for routing requests for an external service, originating from a plurality of cluster nodes, through an outbound request manager. An example method can include receiving a first request for an external service originating from a first cluster node having a first network address, receiving a second request for the external service originating from a second cluster node having a second network address, transmitting the first request with a particular network address to an address associated with the external service, and transmitting the second request with the particular network address to the address associated with the external service.

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