公开(公告)号：US08606737B2

公开(公告)日：2013-12-10

申请号：US13200354

申请日：2011-09-23

申请人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F17/30

CPC分类号： G06N99/005

摘要： A constraint condition DB storing a constraint condition that stipulates a structure of a decision tree is referenced, and a decision tree is generated from a case set where values of a plurality of attributes and a conclusion are associated with one another so that the structure of the decision tree, which is stipulated by the constraint condition, is satisfied. Accordingly, for example, even if a new case is added to the case set, a basic structure of the decision tree is succeeded by the constraint condition, thereby avoiding a situation where an operator needs to significantly modify the decision tree. Therefore, operations of modifying the decision tree by the operator can be reduced.

摘要翻译： 参考存储规定决策树的结构的约束条件的约束条件DB，并且从多个属性和结论的值彼此相关联的情况集合生成决策树，使得 由约束条件规定的决策树被满足。 因此，例如，即使将新的情况添加到案例集中，决策树的基本结构由约束条件成功，从而避免操作者需要显着修改决策树的情况。 因此，可以减少由操作者修改决策树的操作。

公开(公告)号：US20110119384A1

公开(公告)日：2011-05-19

申请号：US12979143

申请日：2010-12-27

申请人： Kenji Morimoto ,  Yuji Wada ,  Masazumi Matsubara ,  Hiroshi Otsuka ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Akira Katsuno

发明人： Kenji Morimoto ,  Yuji Wada ,  Masazumi Matsubara ,  Hiroshi Otsuka ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Akira Katsuno

IPC分类号： G06F15/173

CPC分类号： G06F11/3006 ,  G06F11/3051

摘要： The information processing apparatus includes: a specification information reception unit that receives specification information for specifying a predetermined one of a plurality of resources; a determination unit that determines a device managing the resource specified by the specification information from among a plurality of devices based on the specification information received by the specification information reception unit; a specification information notification unit that sends the specification information to the device that has been determined, by the determination unit, to manage the resource specified by the specification information; an association unit that associates plural pieces of resource information with one another based on the sent resource information; and a resource information processing unit that executes predetermined processing for the resource information based on the association among the plural pieces of resource information associated by the association unit.

摘要翻译： 信息处理设备包括：指定信息接收单元，其接收用于指定多个资源中的预定的一个资源的指定信息; 确定单元，基于由指定信息接收单元接收的指定信息，确定从多个设备中管理由指定信息指定的资源的设备; 指定信息通知单元，其通过所述确定单元向所述已经确定的所述设备发送所述指定信息，以管理由所述指定信息指定的资源; 关联单元，其基于所发送的资源信息将多条资源信息彼此相关联; 以及资源信息处理单元，其基于由所述关联单元关联的所述多条资源信息之间的关联，对所述资源信息执行预定处理。

公开(公告)号：US20100070795A1

公开(公告)日：2010-03-18

申请号：US12487364

申请日：2009-06-18

申请人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F11/07

CPC分类号： H04L41/0631 ,  H04L41/0213 ,  H04L67/125 ,  H04L69/40

摘要： A supporting apparatus includes a configuration-information storage unit having stored therein dependencies among devices in association with a list of the devices. When information about a device where a failure has occurred is input, a dependency among devices including the faulty device is obtained from the configuration-information storage unit. Based on the obtained dependency among devices including the faulty device and information about the faulty device, learning data with the dependency and a cause of failure being associated with each other is created. Then, based on the created learning data, a solution procedure indicative of a procedure for specifying the cause of failure is generated by using, for example, algorithm ID3.

摘要翻译： 支持装置包括配置信息存储单元，其中存储有与设备列表相关联的设备之间的依赖关系。 当输入发生故障的设备的信息时，从配置信息存储单元获得包括故障设备的设备之间的相关性。 基于所获得的与故障设备有关的设备之间的依赖关系以及有关故障设备的信息，创建了依赖关系的学习数据和故障原因彼此相关联。 然后，基于所创建的学习数据，通过使用例如算法ID3来生成指示用于指定故障原因的过程的解决过程。

公开(公告)号：US20120084236A1

公开(公告)日：2012-04-05

申请号：US13200354

申请日：2011-09-23

申请人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Kuniaki Shimada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F15/18

CPC分类号： G06N99/005

摘要： A constraint condition DB storing a constraint condition that stipulates a structure of a decision tree is referenced, and a decision tree is generated from a case set where values of a plurality of attributes and a conclusion are associated with one another so that the structure of the decision tree, which is stipulated by the constraint condition, is satisfied. Accordingly, for example, even if a new case is added to the case set, a basic structure of the decision tree is succeeded by the constraint condition, thereby avoiding a situation where an operator needs to significantly modify the decision tree. Therefore, operations of modifying the decision tree by the operator can be reduced.

摘要翻译： 参考存储规定决策树的结构的约束条件的约束条件DB，并且从多个属性和结论的值彼此相关联的情况集合生成决策树，使得 由约束条件规定的决策树被满足。 因此，例如，即使将新的情况添加到案例集中，决策树的基本结构由约束条件成功，从而避免操作者需要显着修改决策树的情况。 因此，可以减少由操作者修改决策树的操作。

公开(公告)号：US20110276572A1

公开(公告)日：2011-11-10

申请号：US13153736

申请日：2011-06-06

申请人： Yuji Wada ,  Yasuhide MATSUMOTO ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Yuji Wada ,  Yasuhide MATSUMOTO ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F17/30

CPC分类号： G06F9/44505 ,  H04L41/0853 ,  H04L41/0856

摘要： A configuration management device includes: an update processing unit 102 for storing, as cache information, identification information included in each of a plurality of CIs managed by an MDR 20 associated with origin information which is the information indicating the position of a configuration item including the identical identification information; a request processing unit 101 for accepting a search request including a search condition; and a search processing unit 103 for acquiring a CI indicated by the origin information in the cache information 104 from the MDR 20 when the search request is accepted, merging the acquired CI with the CIs associated with the identical origin information in the cache information 104, determining whether or not a result of the merge satisfies the search condition, and returning as a response the result of the merge determined as satisfying the search condition.

摘要翻译： 一种配置管理装置，包括：更新处理单元102，用于存储作为高速缓存信息的识别信息，所述识别信息包括在与作为指示配置项目的位置的原始信息相关联的MDR 20所管理的多个CI中的每一个中， 相同的识别信息; 请求处理单元101，用于接受包括搜索条件的搜索请求; 以及搜索处理单元103，用于当接收到搜索请求时从MDR 20获取由高速缓存信息104中的原始信息指示的CI，将所获取的CI与与高速缓存信息104中的相同原始信息相关联的CI合并， 确定所述合并的结果是否满足所述搜索条件，并且将作为所述合并的结果确定为满足所述搜索条件的响应返回。

公开(公告)号：US20110072305A1

公开(公告)日：2011-03-24

申请号：US12955264

申请日：2010-11-29

申请人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

发明人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

IPC分类号： G06F11/07

CPC分类号： G06F11/0793 ,  G06F11/0709 ,  H04L41/0663 ,  H04L41/0856 ,  H04L41/0859 ,  H04L41/0863

摘要： A recovery method management method includes executing and completing a work on a work target of a system according to a work start command and a work completion command, creating working method information for each work target, acquiring before-work-start system information and after-work-completion system information of the system to create before-and-after-work change information for each work target, storing and managing the working method information and the before-and-after-work change information in a work information managing and storing unit for each work target, creating recovery method information for each similar recovery work target among the work targets on the basis of the working method information, creating before-and-after-recovery change information for each recovery work target on the basis of the before-and-after-work change information, and storing and managing the recovery method information created and the before-and-after-recovery change information created in a recovery method managing and storing unit for each recovery work target.

摘要翻译： 恢复方法管理方法包括根据工作开始命令和工作完成指令执行和完成系统的工作目标，为每个工作目标创建工作方法信息，获取工作前 - 开始系统信息， 为每个工作目标创建工作前后变更信息的系统的工作完成系统信息，在工作信息管理和存储单元中存储和管理工作方法信息和工作前变更信息 针对每个工作目标，基于工作方法信息在工作目标之间为每个类似的恢复工作目标创建恢复方法信息，基于之前的每个恢复工作目标创建每个恢复工作目标的恢复之前和之后的改变信息， 和工作后变更信息，以及存储和管理创建的恢复方法信息和创建的恢复之前和之后的改变信息 用于每个恢复工作目标的恢复方法管理和存储单元。

公开(公告)号：US20100070462A1

公开(公告)日：2010-03-18

申请号：US12491998

申请日：2009-06-25

申请人： Yuji Wada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

发明人： Yuji Wada ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

IPC分类号： G06F17/00

CPC分类号： G06F11/0709 ,  G06F11/079 ,  H04L41/0654 ,  H04L67/42 ,  H04Q2213/13103 ,  H04Q2213/13163 ,  H04Q2213/1325 ,  H04Q2213/13349

摘要： A computer-readable portable storage medium storing a trouble handling program for causing a computer to execute a process for knowledgizing past trouble handling cases in information systems, and for recommending handling methods based on trouble handling knowledge obtained by knowledgizing and symptoms of troubles when they occurs, comprises: a searching process for obtaining candidates of handling methods for troubles requested to be handled by searching the trouble handling knowledge; a recording process for recording to a storing unit a history of handling methods executed for each symptom as handling history information; a priority assigning process for assigning priorities to the handling method candidates obtained by the searching process, with reference to the handling history information; and a process for returning to a handling request source the handling methods for the troubles requested to be handled after assigning priorities based on priority assignment information obtained by the priority assigning process.

摘要翻译： 一种存储故障处理程序的计算机可读便携式存储介质，用于使计算机执行用于了解信息系统中的过去故障处理情况的处理，并且基于故障处理推荐处理方法，所述处理方法基于故障处理知识获得的知识以及当故障发生时的症状 包括：通过搜索故障处理知识来获得请求处理的麻烦的处理方法的候选的搜索过程; 记录处理，用于向存储单元记录作为处理历史信息的针对每个症状执行的处理方法的历史; 优先级分配处理，用于根据所述处理历史信息，通过所述搜索处理获得的所述处理方法候选中分配优先级; 以及基于通过优先级分配处理获得的优先级分配信息，在分配优先级之后返回到处理请求源处理请求处理中的问题的处理方法。

公开(公告)号：US20090299951A1

公开(公告)日：2009-12-03

申请号：US12360658

申请日：2009-01-27

申请人： Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Kuniaki Shimada ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

发明人： Yukihiro Watanabe ,  Yasuhide Matsumoto ,  Kuniaki Shimada ,  Yuji Wada ,  Masazumi Matsubara ,  Kenji Morimoto ,  Hiroshi Otsuka ,  Akira Katsuno

IPC分类号： G06N5/02

CPC分类号： G06N5/022 ,  G06Q10/06

摘要： A computer-readable storage medium contains instructions. The instructions, when executed by a computer, cause the computer to perform generating a new trouble-handling knowledge by using information regarding a work history read from a work-history storage unit that stores the information regarding the work history; and adding the new trouble-handling knowledge to an existing trouble-handling knowledge.

摘要翻译： 计算机可读存储介质包含指令。 所述指令在由计算机执行时使得所述计算机通过使用从存储有关所述工作历史的信息的工作历史存储单元读取的关于工作历史的信息来执行产生新的故障处理知识; 并将新的故障处理知识添加到现有的故障处理知识中。

公开(公告)号：US08843511B2

公开(公告)日：2014-09-23

申请号：US13067736

申请日：2011-06-22

申请人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka

发明人： Masazumi Matsubara ,  Yasuhide Matsumoto ,  Yukihiro Watanabe ,  Kuniaki Shimada ,  Yuji Wada ,  Kenji Morimoto ,  Hiroshi Otsuka

IPC分类号： G06F17/30

CPC分类号： G06F17/30566

摘要： A configuration management system includes a plurality of MDRs that stores information about resources as configuration items, a FCMDB, a plurality of proxy apparatuses, and a proxy management apparatus, wherein the proxy management apparatus receives configuration items from the MDRs, reconciles the receives configuration items, selects a destination proxy apparatus such that the numbers of configuration items stored in the proxy apparatuses are substantially equal to each other, and sends the reconciled configuration items to the selected proxy apparatus, wherein the proxy apparatuses store configuration items sent from the proxy management apparatus, and wherein the FCMDB receives a query from a client, selects among the plurality of proxy apparatuses a proxy apparatus that stores a configuration item that is to serve as a query result, and receives the configuration item from the selected proxy apparatus.

摘要翻译： 配置管理系统包括存储关于资源作为配置项的信息的多个MDR，FCMDB，多个代理装置和代理管理装置，其中代理管理装置从MDR接收配置项，将接收配置项 选择目的地代理装置，使得存储在代理装置中的配置项目的数量基本上彼此相等，并且将所调整的配置项发送到所选择的代理装置，其中代理装置存储从代理管理装置发送的配置项 ，并且其中所述FCMDB从客户端接收查询，在所述多个代理设备中选择存储要用作查询结果的配置项的代理设备，并从所选代理设备接收配置项。

公开(公告)号：US08468116B2

公开(公告)日：2013-06-18

申请号：US12489211

申请日：2009-06-22

申请人： Hiroshi Otsuka ,  Kuniaki Shimada ,  Atsuji Sekiguchi ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yuji Wada ,  Yukihiro Watanabe ,  Yasuhide Matsumoto

发明人： Hiroshi Otsuka ,  Kuniaki Shimada ,  Atsuji Sekiguchi ,  Masazumi Matsubara ,  Kenji Morimoto ,  Yuji Wada ,  Yukihiro Watanabe ,  Yasuhide Matsumoto

IPC分类号： G06F17/00 ,  G06N5/00

CPC分类号： G06F17/30569

摘要： An information processing apparatus obtains, from an F-CMDB for managing CIs regarding resources and their attribute values, CIs with the type and attribute of the resource for which a rule is to be created for use at the time of comparison between CIs. From the F-CMDB for managing CIs of SRC and CIs of DST, and relations between SRC and DST together, the information processing apparatus also obtains CI pairs with SRC including any CI previously obtained and also having a relation corresponding to the determination objective of the rule. Then, the information processing apparatus subjects CIs of SRC with the same classification as that defined in a CI of DST to grouping. Then, the information processing apparatus stores a group of CIs of SRC obtained through grouping in a rule DB as a rule for the determination objective.

摘要翻译： 信息处理装置从用于管理有关资源及其属性值的CI的F-CMDB获得具有要在CI之间进行比较时使用规则的资源的类型和属性的CI。 从用于管理SRC和CI的CI的F-CMDB以及SRC与DST之间的关系在一起，信息处理设备还获得包括先前获得的任何CI的SRC的CI对，并且还具有与 规则。 然后，信息处理装置使具有与DST的CI中定义的分类相同的SRC的分类对象。 然后，信息处理装置将通过分组获得的SRC的一组CI作为规则目标的规则存储在规则DB中。