公开(公告)号：US20140288985A1

公开(公告)日：2014-09-25

申请号：US14294441

申请日：2014-06-03

Applicant: salesforce.com, inc.

Inventor： Daniel Debow ,  Maksim Ovsyannikov ,  Woodson Jackson Martin ,  Austin Tam ,  Ryan Allan Dewsbury ,  Alan O'Conner ,  Marcus Gosling ,  Qinghua Yang Qinghua Yang ,  Nathan Bradshaw ,  Margaret Cryzan ,  Renato Bellia ,  James Fai-Kuen Tam ,  Alex Ovesea ,  Iurie Cangea ,  Tihomir Bajic ,  Jager McConnell ,  Ciara Peter

IPC: G06Q10/06

CPC classification number: G06Q10/063114 ,  G06Q10/06

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for managing objectives in an organization. A server may receive an objective at a first level of an objective hierarchy. The objective may be associated with a completion indicator providing progress towards completing the objective. Other objectives at a lower level of the objective hierarchy may be determined. The other objectives may also include completion indicators. The progress of the completion indicator of the objective at the first level of the objective hierarchy may be based on the completion indicators of the objectives at the lower level of the objective hierarchy.

Abstract translation: 公开了用于管理组织中的目标的方法，装置，系统和计算机可读存储介质。 服务器可以在目标层次结构的第一级接收目标。 目标可能与提供完成目标进展情况的完成指标相关联。 可以确定目标层级的较低级别的其他目标。 其他目标也可能包括完成指标。 客观层次结构第一层次目标完成指标的进度可以基于客观层级下层目标的完成指标。

公开(公告)号：US20140282098A1

公开(公告)日：2014-09-18

申请号：US13873528

申请日：2013-04-30

Applicant: salesforce.com, inc.

Inventor： Jager McConnell

IPC: H04L29/06

CPC classification number: G06F3/04847 ,  G06Q10/0639 ,  G06Q10/105 ,  H04L65/403 ,  H04L67/306

Abstract: Disclosed are systems, apparatus, and methods for generating a user profile interface based on skill information associated with a user. Skill information associated with the user may be received. The skill information may include data values that identify at least one skill associated with the user, and that further identify a skill level associated with the at least one skill. A plurality of user interface components may be generated based on the received skill information. The plurality of user interface components may be configured to display a graphical representation generated based on at least some of the skill information. An input may be received. The input may identify a configuration of the plurality of user interface components and may further identify a representation of the skill information within the plurality of user interface components. The plurality of user interface components may be rendered and displayed on a display device.

Abstract translation: 公开了用于基于与用户相关联的技能信息来生成用户简档界面的系统，装置和方法。 可以接收与用户相关联的技能信息。 技能信息可以包括识别与用户相关联的至少一个技能的数据值，并且进一步识别与该至少一个技能相关联的技能等级。 可以基于接收到的技能信息来生成多个用户界面组件。 多个用户界面组件可以被配置为显示基于至少一些技能信息生成的图形表示。 可以接收输入。 输入可以标识多个用户界面组件的配置，并且还可以标识多个用户界面组件内的技能信息的表示。 可以将多个用户界面组件呈现并显示在显示装置上。

公开(公告)号：US20140200965A1

公开(公告)日：2014-07-17

申请号：US13742531

申请日：2013-01-16

Applicant: SALESFORCE.COM, INC.

Inventor： Jager McConnell ,  Ciara Peter

IPC: G06Q30/02

CPC classification number: G06Q30/0206

Abstract: A method for providing a quote for alternative products is disclosed. The method includes identifying key features associated with a first product and identifying alternative products different from the first product based on the key features and on information managed by a CRM system. The method also includes determining an alternative product configuration associated with the first product that includes at least one alternative product and, as a whole, includes the plurality of key features. A pricing matrix associated with the alternative product configuration is generated and includes information identifying the at least one alternative product, and pricing information associated with the at least one alternative product and/or a total price associated with the alternative product configuration. A quote that includes the pricing matrix is then generated.

Abstract translation: 公开了提供替代产品报价的方法。 该方法包括识别与第一产品相关联的关键特征，并且基于关键特征和由CRM系统管理的信息来识别与第一产品不同的替代产品。 该方法还包括确定与包括至少一个替代产品的第一产品相关联的替代产品配置，并且整体上包括多个关键特征。 产生与替代产品配置相关联的定价矩阵，并且包括识别至少一个替代产品的信息，以及与所述至少一个替代产品相关联的定价信息和/或与替代产品配置相关联的总价格。 然后生成包含定价矩阵的报价。

公开(公告)号：US20140081714A1

公开(公告)日：2014-03-20

申请号：US14032129

申请日：2013-09-19

Applicant: salesforce.com, inc.

Inventor： Daniel Debow ,  David Stein ,  Jager McConnell ,  Ciara Peter ,  Maksim Ovsyannikov ,  Woodson Martin ,  Kyle Lui ,  Omar Guerrero Tapia ,  Pasha Kazatsker ,  Tao Sean Chen ,  Kallin Nagelberg ,  Ashwin Kashyap ,  Ryan Dewsbury ,  Iurie Cangea ,  Austin Tam ,  Alfred Yang ,  James Tam

IPC: G06Q10/06

CPC classification number: G06Q10/06398 ,  G06Q10/06

Abstract: The technology disclosed relates to tracking performance and initiatives of employees and providing real-time recognition for their successes and contributions through customizable recognition awards. In particular, it relates to automatically awarding recognition awards to an employee by evaluating the employee's current performance against progress features and exception features. The progress features indicate a progression of an individual across a work cycle and exception features indicate high performance of the individual during the work cycle. Thus the recognition awards are automatically awarded when the current performance of the employee evidences accomplishment of milestones or high performance.

Abstract translation: 所披露的技术涉及跟踪员工的绩效和举措，并通过可定制的认可奖励为他们的成功和贡献提供实时认可。 特别地，它涉及通过根据进度特征和异常特征评估员工的当前绩效来自动向员工颁发认可奖励。 进度特征表明个人在整个工作周期中的进展，异常特征表明个人在工作周期中的高绩效。 因此，当员工目前的业绩证明实现里程碑或高绩效时，自动奖励认可奖励。

公开(公告)号：US10216397B2

公开(公告)日：2019-02-26

申请号：US15005322

申请日：2016-01-25

Applicant: salesforce.com, inc.

Inventor： Jager McConnell

IPC: G06F3/0484 ,  G06Q10/06 ,  G06Q10/10 ,  H04L29/06 ,  H04L29/08

Abstract: Disclosed are systems, apparatus, and methods for generating a user profile interface based on skill information associated with a user. Skill information associated with the user may be received. The skill information may include data values that identify at least one skill associated with the user, and that further identify a skill level associated with the at least one skill. A plurality of user interface components may be generated based on the received skill information. The plurality of user interface components may be configured to display a graphical representation generated based on at least some of the skill information. An input may be received. The input may identify a configuration of the plurality of user interface components and may further identify a representation of the skill information within the plurality of user interface components. The plurality of user interface components may be rendered and displayed on a display device.

公开(公告)号：US09245257B2

公开(公告)日：2016-01-26

申请号：US13873528

申请日：2013-04-30

Applicant: salesforce.com, inc.

Inventor： Jager McConnell

IPC: G06F3/00 ,  G06Q10/10 ,  G06Q10/06 ,  H04L29/06

CPC classification number: G06F3/04847 ,  G06Q10/0639 ,  G06Q10/105 ,  H04L65/403 ,  H04L67/306

Abstract: Disclosed are systems, apparatus, and methods for generating a user profile interface based on skill information associated with a user. Skill information associated with the user may be received. The skill information may include data values that identify at least one skill associated with the user, and that further identify a skill level associated with the at least one skill. A plurality of user interface components may be generated based on the received skill information. The plurality of user interface components may be configured to display a graphical representation generated based on at least some of the skill information. An input may be received. The input may identify a configuration of the plurality of user interface components and may further identify a representation of the skill information within the plurality of user interface components. The plurality of user interface components may be rendered and displayed on a display device.

Abstract translation: 公开了用于基于与用户相关联的技能信息来生成用户简档界面的系统，装置和方法。 可以接收与用户相关联的技能信息。 技能信息可以包括识别与用户相关联的至少一个技能的数据值，并且进一步识别与该至少一个技能相关联的技能等级。 可以基于接收到的技能信息来生成多个用户界面组件。 多个用户界面组件可以被配置为显示基于至少一些技能信息生成的图形表示。 可以接收输入。 输入可以标识多个用户界面组件的配置，并且还可以标识多个用户界面组件内的技能信息的表示。 可以将多个用户界面组件呈现并显示在显示装置上。

公开(公告)号：US20150312191A1

公开(公告)日：2015-10-29

申请号：US14715261

申请日：2015-05-18

Applicant: salesforce.com, inc.

Inventor： Jager McConnell ,  Ciara PETER

IPC: H04L12/58

CPC classification number: H04L51/16 ,  G06Q10/109 ,  H04L51/20

Abstract: Systems and methods are provided for managing timelines of network feeds. A system accesses network feeds associated with at least one social network. The system identifies a set of network feeds based on an associated name, keyword, calendar date, and/or geographic location. The system outputs, to a display device, a chronological representation of the set of network feeds based on calendar dates associated with the set of network feeds. The system can supplement the chronological representations of network feeds with additional network feeds associated with other network users.

Abstract translation: 提供系统和方法来管理网络馈送的时间线。 系统访问与至少一个社交网络相关联的网络馈送。 该系统基于相关联的名称，关键字，日历日期和/或地理位置来识别一组网络馈送。 系统基于与该组网络馈送相关联的日历日期向显示设备输出该组网络馈送的时间表示。 该系统可以补充与其他网络用户相关联的附加网络馈送的网络馈送的时间表示。

公开(公告)号：US20140278821A1

公开(公告)日：2014-09-18

申请号：US13873479

申请日：2013-04-30

Applicant: SALESFORCE.COM, INC.

Inventor： Jager McConnell

IPC: G06Q50/00 ,  G06Q10/06

CPC classification number: G06F3/04847 ,  G06Q10/0639 ,  G06Q10/105 ,  H04L65/403 ,  H04L67/306

Abstract: Disclosed are systems, apparatus, and methods for generating and managing a social employee profile. In various implementations, a plurality of data objects may be retrieved from a plurality of sources, where each of the plurality of data objects is identified and retrieved based on an association with a user. The retrieved plurality of data objects may be aggregated in a database system. The database system may be configured to store user profiles for a plurality of users. The aggregated information may be analyzed to identify at least one skill associated with the user. A score may be generated for each identified skill. The generated scores may identify a skill level associated with the user for each identified skill. Accordingly, information may be automatically retrieved, aggregated, and used to generate skill information that identifies skills that a user has, and further identifies the user's skill level for each identified skill.

Abstract translation: 公开了用于生成和管理社会雇员简档的系统，装置和方法。 在各种实现中，可以从多个源检索多个数据对象，其中基于与用户的关联来识别和检索多个数据对象中的每一个。 所检索的多个数据对象可以在数据库系统中聚合。 数据库系统可以被配置为存储多个用户的用户简档。 可以分析聚合信息以识别与用户相关联的至少一个技能。 可以为每个识别的技能生成分数。 所产生的分数可以识别与用户对于每个识别的技能相关联的技能水平。 因此，可以自动地检索，聚合和使用信息来产生识别用户具有的技能的技能信息，并进一步识别每个识别的技能的用户的技能水平。

公开(公告)号：US20130218884A1

公开(公告)日：2013-08-22

申请号：US13632476

申请日：2012-10-01

Applicant: salesforce.com, inc.

Inventor： Jager McConnell ,  Ciara Peter

IPC: G06F17/30

CPC classification number: G06F16/951

Abstract: A method for providing a review from a customer relationship management (CRM) system is disclosed. The method includes receiving a message including a request for a review relevant to a viewer from a requesting user system associated with a first user, where the message also includes information identifying a review subject and readily available information related to the viewer. Reviews related to the review subject and managed by a CRM system are identified and a relevance score is determined for each of the records based on relevance factors relating to the viewer and to data managed by the CRM system, and social media influence factors relating to social media content from a social networking entity. Recommended reviews are selected based on the relevance scores of the reviews, and information identifying the recommended reviews is included in a response message that is transmitted to the requesting user system.

Abstract translation: 公开了一种从客户关系管理（CRM）系统提供审查的方法。 该方法包括从与第一用户相关联的请求用户系统接收包括与观众有关的审查请求的消息，其中消息还包括标识审阅对象的信息和与观众有关的容易获得的信息。 与CRM系统相关的审查主题和管理的评论被确定，并且基于与观察者和CRM系统管理的数据相关的相关性因素以及与社会媒体有关的社会媒体影响因素，确定每个记录的相关性得分 来自社交网络实体的媒体内容。 基于评论的相关性分数来选择推荐的评论，并且识别推荐评论的信息被包括在发送到请求用户系统的响应消息中。