公开(公告)号：US20160094557A1

公开(公告)日：2016-03-31

申请号：US14502890

申请日：2014-09-30

Applicant: Avaya Inc.

Inventor： Manish Manjunath Kadur ,  Atul Prabhu

IPC: H04L29/06 ,  H04L29/12

CPC classification number: H04L63/0884 ,  H04L61/1511 ,  H04L63/083 ,  H04W12/06

Abstract: Methods, systems and computer readable media for user authentication for proxy-configured clients in captive portal deployments are described. In some implementations, the method can include receiving, at a captive portal, a request from a client device to resolve a proxy IP address, and determining whether the client device has been authenticated. The method can also include, when the client device has not been authenticated, causing the captive portal to act as an intermediate domain name system (DNS) server and forwarding the DNS request to one or more other DNS servers, and evaluating any received responses from the one or more other DNS servers. The method can include, when received responses contain an IP address, replying to the client with the received IP address, and when the received responses do not contain an IP address, replying to the client with an IP address of the captive portal.

Abstract translation: 描述了用于在专用门户部署中的代理配置的客户端进行用户认证的方法，系统和计算机可读介质。 在一些实现中，该方法可以包括在俘获门户处接收来自客户端设备的解析代理IP地址的请求，以及确定客户端设备是否已被认证。 该方法还可以包括，当客户端设备尚未被认证时，导致强制门户充当中间域名系统（DNS）服务器，并将DNS请求转发给一个或多个其他DNS服务器，并且评估任何接收到的响应 一个或多个其他DNS服务器。 该方法可以包括当接收到的响应包含IP地址时，使用接收到的IP地址回答客户端，以及当接收到的响应不包含IP地址时，使用该专用门户的IP地址回复客户机。

公开(公告)号：US20160094475A1

公开(公告)日：2016-03-31

申请号：US14500630

申请日：2014-09-29

Applicant: Avaya Inc.

Inventor： John Lynch ,  Jon Bentley ,  Parameshwaran Krishnan ,  Peter Tarle

IPC: H04L12/911 ,  H04N7/15 ,  H04L29/06

CPC classification number: H04L47/783 ,  H04L47/19 ,  H04L47/263 ,  H04L65/602 ,  H04L67/146 ,  H04M3/567 ,  H04N7/152 ,  Y02D50/10

Abstract: Embodiments disclosed herein provide systems, methods, and computer readable media for managing bandwidth based on audio power level. In a particular embodiment, a method includes receiving a media stream from a first client device, wherein the media stream includes an audio stream. During receipt of the media stream, the method provides determining whether an audio power level of the audio stream satisfies criteria for inclusion in an output media stream from the media server system along with one or more media streams received from one or more other client devices. Upon determining that the criteria is not satisfied, the method provides transferring a first notification to the first client device that includes a first instruction for the first client device to reduce an amount of bandwidth used for transferring the media stream.

Abstract translation: 本文公开的实施例提供了用于基于音频功率电平来管理带宽的系统，方法和计算机可读介质。 在特定实施例中，一种方法包括从第一客户端设备接收媒体流，其中媒体流包括音频流。 在接收媒体流期间，该方法提供确定音频流的音频功率级别是否满足包含在来自媒体服务器系统的输出媒体流中的标准以及从一个或多个其他客户端设备接收的一个或多个媒体流。 在确定标准不满足时，该方法提供向第一客户端设备传送第一通知，该第一通知包括第一客户端设备的第一指令以减少用于传送媒体流的带宽量。

公开(公告)号：US09294458B2

公开(公告)日：2016-03-22

申请号：US14050891

申请日：2013-10-10

Applicant: Avaya Inc.

Inventor： Kundan Singh ,  John H. Yoakum

IPC: G06F21/30 ,  H04L29/06 ,  H04L29/12

CPC classification number: H04L63/08 ,  H04L61/2575 ,  H04L61/2589 ,  H04L65/1069 ,  H04L65/4046 ,  H04L65/607

Abstract: Embodiments include managing Identity Provider (IdP) identifiers for Web Real-Time Communications (WebRTC) interactive flows, and related methods, systems, and computer-readable media. In one embodiment, a method for managing IdPs comprises selecting, by a WebRTC client executing on a computing device, one or more preferred IdP identifiers indicated by one or more preferences from a plurality of IdP identifiers corresponding to a plurality of IdPs for providing identity assertions during an establishment of a WebRTC interactive flow. The method further comprises obtaining one or more identity assertions from respective ones of the plurality of IdPs corresponding to the one or more preferred IdP identifiers. The method also comprises providing, during the establishment of the WebRTC interactive flow, the one or more identity assertions. In this manner, an entity may specify the IdP used for identity authentication, and the number of identity assertions provided during initiation of the WebRTC interactive flow.

Abstract translation: 实施例包括管理用于Web实时通信（WebRTC）交互流的身份提供商（IdP）标识符以及相关方法，系统和计算机可读介质。 在一个实施例中，一种用于管理IdP的方法包括通过在计算设备上执行的WebRTC客户端从由多个IdP对应的多个IdP标识符中选择一个或多个偏好来指示的一个或多个优选的IdP标识符，以提供身份断言 在建立WebRTC交互流程时。 该方法还包括从对应于一个或多个优选的IdP标识符的多个IdP中的相应的IdP获得一个或多个身份断言。 该方法还包括在建立WebRTC交互流程期间提供一个或多个身份断言。 以这种方式，实体可以指定用于身份认证的IdP以及在WebRTC交互流程启动期间提供的身份断言的数量。

公开(公告)号：US20160080570A1

公开(公告)日：2016-03-17

申请号：US14486001

申请日：2014-09-15

Applicant: Avaya Inc.

Inventor： Neil O'Connor ,  Tony McCormack ,  John H. Yoakum

IPC: H04M3/51 ,  H04M3/523 ,  G06F17/30 ,  H04L29/08 ,  H04L29/06

CPC classification number: H04M3/5133 ,  G06Q10/10 ,  H04L67/02 ,  H04L67/14 ,  H04L67/22 ,  H04L67/306 ,  H04M3/523 ,  H04M2203/2038 ,  H04M2203/401

Abstract: Contact manager computer system and method to dynamically generate an aggregated context information, including: a monitoring module configured: to monitor a communication session with a customer; to determine one or more communication contexts of the customer; to determine one or more communication contexts of an agent assisting the customer; to obtain customer context information from the one or more determined communication contexts of the customer; to obtain agent context information from the one or more determined communication contexts of the agent; a processor coupled to a memory, the memory configured to store context information under control of the processor; an aggregated context information generation module to generate the aggregated context information from the obtained customer context information and the obtained agent context information; an inference module to create an inference from the aggregated context information; and a display module to display a result of the inference to an agent.

Abstract translation: 联系人管理器计算机系统和方法来动态生成聚合上下文信息，包括：监视模块，被配置为：监视与客户的通信会话; 确定客户的一个或多个通信上下文; 确定帮助客户的代理的一个或多个通信上下文; 从客户的一个或多个确定的通信环境中获得客户上下文信息; 从代理的一个或多个确定的通信上下文获得代理上下文信息; 处理器，其耦合到存储器，所述存储器被配置为在所述处理器的控制下存储上下文信息; 聚合上下文信息生成模块，用于从所获得的用户上下文信息和所获得的代理上下文信息生成聚合上下文信息; 推理模块，用于从聚合的上下文信息中创建推理; 以及显示模块，用于显示对代理的推断结果。

公开(公告)号：US20160065623A1

公开(公告)日：2016-03-03

申请号：US14472206

申请日：2014-08-28

Applicant: Avaya Inc.

Inventor： Stephen R. Whynot ,  David Mcknight ,  Greg Osterhout

IPC: H04L29/06

CPC classification number: H04L65/1069 ,  H04L65/1006 ,  H04L67/02 ,  H04L67/18 ,  H04L67/28

Abstract: A request to establish a communication session is received at a cloud communication application. The request is from a first enterprise communication device to establish a communication session with a second communication device that is typically also within the enterprise. In response to receiving the request to initiate the communication session, the cloud communication application directs the first enterprise communication device to use an enterprise media server for sending a media stream of the first communication session. This allows the cloud communication application to provide one or more cloud services for the media stream via a communication channel that has been previously established between the cloud communication application and the enterprise media server. This results in the media stream being sent within the enterprise, thus, providing enhanced security. In addition, less bandwidth is required because the media streams do not have to be sent to and from the cloud.

Abstract translation: 在云通信应用中接收到建立通信会话的请求。 该请求来自第一企业通信设备以与通常也在企业内的第二通信设备建立通信会话。 响应于接收到发起通信会话的请求，云通信应用引导第一企业通信设备使用企业媒体服务器发送第一通信会话的媒体流。 这允许云通信应用通过先前在云通信应用和企业媒体服务器之间建立的通信信道为媒体流提供一个或多个云服务。 这导致媒体流在企业内发送，从而提供增强的安全性。 此外，需要较少的带宽，因为媒体流不必被发送到云和从云发送。

公开(公告)号：US09264974B2

公开(公告)日：2016-02-16

申请号：US14048023

申请日：2013-10-07

Applicant: Avaya Inc.

Inventor： Shashi Hosakere Ankaiah ,  Vivek L Atreya ,  Deepak Ramesh ,  Prasad Vadassery ,  Shyam Natarajan ,  Uday Shankar

IPC: H04W4/00 ,  H04W40/36 ,  H04W8/14 ,  H04L12/46

CPC classification number: H04W40/36 ,  H04L12/4633 ,  H04W8/14

Abstract: Systems, methods and computer readable media for mobility integration with fabric-enabled networks are described. Some implementations can include a method comprising terminating, using one or more processors, an access tunnel at an edge switch of a fabric-enabled network, and establishing, using the one or more processors, a mobility tunnel with the edge switch. The method can also include mapping, using the one or more processors, a mobility network to a service identifier associated with the mobility network. The method can further include forwarding, using the one or more processors, traffic for the mobility network from the edge switch to another edge switch across the fabric enabled network, wherein the traffic includes the service identifier.

Abstract translation: 描述了与支持Fabric的网络进行移动性集成的系统，方法和计算机可读介质。 一些实施方式可以包括一种方法，包括：使用一个或多个处理器终止在启用网络的网络的边缘交换机处的接入隧道，以及使用所述一个或多个处理器建立与所述边缘交换机的移动性隧道。 该方法还可以包括使用一个或多个处理器将移动网络映射到与移动网络相关联的服务标识符。 该方法还可以包括使用一个或多个处理器，通过跨架构启用的网络从边缘交换机到另一边缘交换机转发用于移动网络的流量，其中流量包括服务标识符。

公开(公告)号：US09262609B2

公开(公告)日：2016-02-16

申请号：US14642028

申请日：2015-03-09

Applicant: AVAYA Inc.

Inventor： Jon Louis Bentley ,  George William Erhart ,  Lawrence O'Gorman ,  Michael J. Sammon ,  David Joseph Skiba

IPC: G06F21/00 ,  G06F21/31 ,  G06F21/32

CPC classification number: G06F21/31 ,  G06F21/32

Abstract: An apparatus and method are disclosed for determining authentication frequency (i.e., the length of time between authenticating and re-authenticating a user) and challenge type (e.g., username/password, fingerprint recognition, voice recognition, etc.) based on one or more environmental properties (e.g., ambient noise level, ambient luminosity, temperature, etc.), or one or more physiological properties of a user (e.g., heart rate, blood pressure, etc.), or both. Advantageously, the illustrative embodiment enables authentication frequency and challenge type to be adjusted based on the likelihood of malicious activity, as inferred from these properties. In addition, the illustrative embodiment enables the authentication challenge type to be tailored to particular environmental conditions (e.g., noisy environments, dark environments, etc.).

公开(公告)号：US09258214B2

公开(公告)日：2016-02-09

申请号：US13764257

申请日：2013-02-11

Applicant: Avaya Inc.

Inventor： Srikanth Keesara ,  Roger Lapuh

IPC: H04L12/713 ,  H04L29/12 ,  H04L12/707 ,  H04L12/721 ,  H04L12/751

CPC classification number: H04L45/22 ,  H04L45/02 ,  H04L45/44 ,  H04L61/103

Abstract: A method, apparatus and computer program product for performing optimized distributed routing for stretched data center models through updating route advertisements based on changes to Address Resolution Protocol (ARP) Tables is presented. Port members of an Internet Protocol I (IP) interface or Virtual Local Area Network (VLAN) are distinguished into Access Interfaces which only lead to hosts on said subnet and Trunk Interfaces which lead to other redundant routers on said subnet. In the subnet of a network a network route for the subnet is always advertised. A separate host route corresponding to an Internet Protocol (IP) address of each Address Resolution Protocol (ARP) table record that points to an Access Interface is advertised and route advertisements are changed for a host in said subnet for tracked access interfaces.

Abstract translation: 介绍了一种通过基于地址解析协议（ARP）表的更改来更新路由广告来执行拉伸数据中心模型优化分布式路由的方法，装置和计算机程序产品。 互联网协议I（IP）接口或虚拟局域网（VLAN）的端口成员被分为访问接口，其仅导致所述子网上的主机和导致所述子网上的其他冗余路由器的中继接口。 在网络的子网中，子网的网络路由总是被通告。 通告对应于指向接入接口的每个地址解析协议（ARP）表记录的互联网协议（IP）地址的单独的主机路由，并且为所述子网中的主机为跟踪的接入接口更改路由通告。

公开(公告)号：US20160034322A1

公开(公告)日：2016-02-04

申请号：US14450771

申请日：2014-08-04

Applicant: Avaya Inc.

Inventor： Robert E. Braudes ,  Kurt Haserodt ,  Robert J. Favero

IPC: G06F9/54 ,  H04L29/08 ,  H04L29/06

CPC classification number: H04L67/02 ,  G06Q10/10 ,  H04L12/2803 ,  H04L12/4625 ,  H04L65/1096 ,  H04L65/403 ,  H04L65/605

Abstract: A collaboration environment provides a generic event distributing framework that can distribute both synchronous and asynchronous events. The distributed events may be pre-defined or dynamically defined. Further, the framework can support multiple data formats for the event payload. The collaboration environment relies on two separate APIs to separate event producers from event consumers.

Abstract translation: 协作环境提供可以分发同步和异步事件的通用事件分发框架。 分布式事件可以是预定义的或动态定义的。 此外，框架可以支持事件有效载荷的多种数据格式。 协作环境依赖于两个独立的API来将事件生成器与事件消费者分开。

公开(公告)号：US20160021097A1

公开(公告)日：2016-01-21

申请号：US14335614

申请日：2014-07-18

Applicant: Avaya Inc.

Inventor： Madhavi SHROTRI

IPC: H04L29/06

CPC classification number: H04L63/0815 ,  H04W12/06

Abstract: Embodiments provide single sign on to enterprise applications through a captive portal. Example embodiments include receiving from a captive portal sign-on user interface, a request for network access from a user, the request including authentication credentials, redirecting the user to an identity server when the user has been authenticated for network access using the authentication credentials. Redirecting may include providing the identity server with the authentication credentials, and generating a single sign on (SSO) token using the authentication credentials, the SSO token allowing the user to access enterprise applications.

Abstract translation: 实施例通过专属门户对企业应用程序进行单点登录。 示例性实施例包括从强制门户登录用户界面接收来自用户的网络访问的请求，所述请求包括认证凭证，当用户已经使用认证凭证对网络访问进行了身份验证时，将用户重定向到身份服务器。 重定向可以包括向身份服务器提供身份验证凭证，以及使用身份验证凭证生成单一登录（SSO）令牌，SSO令牌允许用户访问企业应用程序。