公开(公告)号：US10203839B2

公开(公告)日：2019-02-12

申请号：US15296921

申请日：2016-10-18

Applicant: Avaya Inc.

Inventor： Doree Duncan Seligmann ,  Ajita John ,  Michael J. Sammon ,  David Skiba

IPC: G06F3/0481 ,  H04S7/00 ,  G06F3/16 ,  G06F17/30 ,  H04R27/00 ,  H04S3/00

Abstract: According to one embodiment, audio and non-audio data can be represented as sound sources in a three-dimensional sound space adapted to also provide visual data. Non-audio data can be associated with audio sound sources presented in the sound space. Navigation within this combined three-dimensional audio/visual space can be based primarily on the audio aspects of the sound sources with the details of the non-audio data being presented on demand, for example, when the listener navigates through the combined three-dimensional audio/visual space to a particular sound source at which point the non-audio data associated with that sound source can be presented.

公开(公告)号：US09892743B2

公开(公告)日：2018-02-13

申请号：US15296238

申请日：2016-10-18

Applicant: Avaya Inc.

Inventor： Doree Duncan Seligmann ,  Ajita John ,  Michael J. Sammon ,  David Skiba

IPC: G10L21/10 ,  G10L25/51 ,  G10L21/028 ,  G06F3/0481 ,  H04R27/00 ,  H04S3/00 ,  H04S7/00 ,  G10L17/06 ,  G10L15/08

CPC classification number: G10L21/10 ,  G06F3/04815 ,  G10L15/08 ,  G10L17/06 ,  G10L21/028 ,  G10L25/51 ,  H04R27/00 ,  H04R2227/003 ,  H04R2227/005 ,  H04S3/002 ,  H04S3/008 ,  H04S7/302 ,  H04S7/304 ,  H04S7/40 ,  H04S2400/11 ,  H04S2420/03

Abstract: Embodiments are directed to using a three-dimensional sound space to analyze security surveillance information. According to one embodiment, the three-dimensional sound space can comprise part of a security surveillance system in which sound sources related to security surveillance information can be presented and a user can efficiently navigate even a large number of sound sources in the three-dimensional sound space. Effective audio surveillance relies on the ability of the surveillance personnel to efficiently identify calls that need further analysis and calls that need no further analysis without introducing too many false negative or false positive conditions. Utilization of three-dimensional space described herein can increase the ease with which security analysts review audio content and identify relevant audio content that requires further analysis.

公开(公告)号：US09838818B2

公开(公告)日：2017-12-05

申请号：US15009950

申请日：2016-01-29

Applicant: Avaya Inc.

Inventor： Doree Duncan Seligmann ,  Ajita John ,  Michael J. Sammon

IPC: H04S3/00 ,  H04R27/00 ,  H04S7/00

CPC classification number: H04S3/002 ,  H04R27/00 ,  H04R2227/003 ,  H04R2227/005 ,  H04S7/40 ,  H04S2400/11

Abstract: Systems, methods, and computer-readable storage media for generating an immersive three-dimensional sound space for searching audio. The system generates a three-dimensional sound space having a plurality of sound sources playing at a same time, wherein each of the plurality of sound sources is assigned a respective location in the three-dimensional sound space relative to one another, and wherein a user is assigned a current location in the three-dimensional sound space relative to each respective location. Next, the system receives input from the user to navigate to a new location in the three-dimensional sound space. Based on the input, the system then changes each respective location of the plurality of sound sources relative to the new location in the three-dimensional sound space.

公开(公告)号：US09154629B2

公开(公告)日：2015-10-06

申请号：US13715050

申请日：2012-12-14

Applicant: Avaya Inc.

Inventor： Ajita John ,  Doree Duncan Seligmann

IPC: G10L15/00 ,  G10L15/04 ,  G10L15/18 ,  H04M3/56 ,  G06F17/30 ,  G10L15/08

CPC classification number: H04M3/56 ,  G06F17/30746 ,  G10L2015/088

Abstract: Systems, methods, and computer-readable storage media for generating personalized tag recommendations using speech analytics. The system first analyzes an audio stream to identify topics in the audio stream. Next, the system identifies tags related to the topics to yield identified tags. Based on the identified tags, the system then generates a tag recommendation for tagging the audio stream. The system can also send the tag recommendation to a device associated with a user for presentation to the user.

Abstract translation: 用于使用语音分析生成个性化标签建议的系统，方法和计算机可读存储介质。 系统首先分析音频流以识别音频流中的主题。 接下来，系统识别与主题相关的标签，以产生标识的标签。 基于所识别的标签，系统然后生成用于标记音频流的标签推荐。 系统还可以将标签推荐发送到与用户相关联的设备以呈现给用户。

公开(公告)号：US08630671B2

公开(公告)日：2014-01-14

申请号：US13914901

申请日：2013-06-11

Applicant: Avaya Inc.

Inventor： Taryn Moody ,  Doree Duncan Seligmann

IPC: H04W4/00

CPC classification number: H04W68/00 ,  H04M1/576 ,  H04M3/42051 ,  H04M3/537 ,  H04M19/04 ,  H04M19/048 ,  H04M2203/2066 ,  H04W4/12 ,  H04W68/02

Abstract: An apparatus and methods are disclosed for enabling a telecommunications terminal to notify its user of the arrival of a message via an acoustic or visual signal whose properties are based on attributes of the message. A network infrastructure element (e.g., a switch, a private branch exchange [PBX], a server, etc.) receives a message directed to a terminal and sets the values of ringtone properties (e.g., tempo, volume, pitch, rhythm, etc.) based on attributes of an incoming message (e.g., the sender, a priority, a subject, the location from which the message was sent, etc.). In a first illustrative embodiment the network infrastructure element sends the message and the instantiated ringtone to the terminal, while in a second illustrative embodiment the network infrastructure element sends the message and the property values to the terminal, and the terminal plays a locally-stored ringtone in accordance with the property values.

Abstract translation: 公开了一种用于使电信终端能够通过其属性基于消息的属性的声音或视觉信号通知其用户消息的到达的装置和方法。 网络基础设施元件（例如，交换机，专用交换机[PBX]，服务器等）接收指向终端的消息，并设置铃声属性的值（例如，速度，音量，音调，节奏等） 基于传入消息的属性（例如，发送者，优先级，主题，从其发送消息的位置等）。 在第一示例性实施例中，网络基础设施元件将消息和所述实例化的铃声发送到终端，而在第二说明性实施例中，网络基础设施元件将消息和属性值发送到终端，并且终端播放本地存储的铃声 按照物业价值。