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公开(公告)号：US20220237589A1
公开(公告)日：2022-07-28
申请号：US17659540
申请日：2022-04-18
IPC分类号： G06Q20/34 , G06Q20/40 , G06F16/955
摘要： A device may receive an authorization request, associated with a transaction made by a user device as part of a checkout procedure of a website, that includes a virtual transaction card identifier of a virtual transaction card that is being used for the transaction, and a first merchant identifier for a merchant associated with the website. The device may perform a first authorization procedure to determine whether the first merchant identifier, included in the authorization request, satisfies a threshold level of similarity with a second merchant identifier associated with a request to generate the virtual transaction card that occurred prior to receiving the authorization request. The device may determine whether to forego a second authorization procedure based on a result of the first authorization procedure, and cause an authorization response, that includes an indication of whether the transaction is approved, to be provided to another device associated with the merchant.
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公开(公告)号：US20220108321A1
公开(公告)日：2022-04-07
申请号：US17644913
申请日：2021-12-17
摘要： A device may obtain a notification that a transaction occurred, where the transaction is associated with a financial account of a user, and a merchant. The device may determine that the merchant is associated with providing confirmation messages for transactions, and may process, based on determining that the merchant is associated with providing confirmation messages, one or more messages in a messaging account associated with the user to determine whether the messaging account includes a confirmation message associated with the transaction. The device may determine that the messaging account does not include any confirmation message associated with the transaction, may determine a likelihood that the transaction was unauthorized based on the messaging account not including a confirmation message, and may perform an action associated with the financial account of the user based on the likelihood that the transaction was unauthorized.
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公开(公告)号：US20210374225A1
公开(公告)日：2021-12-02
申请号：US17445014
申请日：2021-08-13
IPC分类号： G06F21/36 , G06F21/83 , G06F3/044 , G06T19/00 , G06Q20/10 , G06F21/35 , G06Q20/32 , G07F19/00
摘要： A device may receive an input that indicates a request to initiate a transaction at an ATM device. The device may instruct the user to capture one or more images of the ATM device. The device may determine that an image has been captured and process the image to determine first information that identifies the ATM device. The device may send the first information to a server device and receive a signal that indicates the ATM device has been validated. The device may cause an augmented reality (AR) overlay to be displayed, wherein the AR overlay includes second information related to authenticating the user to the ATM device. The device may determine whether a user action is performed with respect to the second information included in the AR overlay, and perform a device action related to the second information, the ATM device, or the AR overlay.
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公开(公告)号：US20210326095A1
公开(公告)日：2021-10-21
申请号：US17305263
申请日：2021-07-02
摘要： A first device may receive a request to establish a replication session between a second device and a third device, where the replication session is associated with replicating user interactions with a user interface of an application across a first instance and a second instance of the application. The first device may receive, after receiving the request, information identifying a set of interactions by a user of the second device with a first user interface provided for display by the first instance. The first device may determine, from the information, a set of instructions related to causing an indication for the set of interactions to be provided for display on a second user interface provided for display for the second instance based on the information being received from the second device. The first device may provide, after determining the set of instructions, the set of instructions to the third device.
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公开(公告)号：US20210090710A1
公开(公告)日：2021-03-25
申请号：US17247230
申请日：2020-12-04
摘要： A device receives, from a client device, behavior data indicating an action of a user of the client device, and processes the behavior data, with a model, to determine whether the action satisfies a behavior threshold. The device determines preventative actions to perform to prevent the action of the user, when the action is determined to satisfy the behavior threshold, and performs the preventative actions to prevent the action of the user. The device provides, to the client device, a request indicating that the user perform a physical activity before the one or more preventative actions are disabled, and monitors a performance of the physical activity by the user. The device determines whether the user satisfies the performance of the physical activity based on the monitoring, and disables the one or more preventative actions when it is determined that the user satisfies the performance of the physical activity.
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26.发明申请公开(公告)号：US20210035047A1
公开(公告)日：2021-02-04
申请号：US16530531
申请日：2019-08-02
摘要： A device receives interviewer data, associated with interviewers conducting interviews with interviewees, that includes data identifying avatars presented to the interviewers. The device receives interviewee data, associated with the interviewees, that includes data identifying genders of the interviewees. The device processes the interviewer data and the interviewee data, with a model, to generate unbiased training data, and trains a machine learning model, with the unbiased training data, to generate a trained machine learning model. The device receives particular interviewer data identifying a particular role, location, and/or gender of a particular interviewer, and receives particular interviewee data identifying a gender of a particular interviewee. The device processes the particular interviewer data and the particular interviewee data, with the trained machine learning model, to determine one or more anonymized avatars to present to the particular interviewer, and performs one or more actions based on the one or more anonymized avatars.
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27.发明申请公开(公告)号：US20200380807A1
公开(公告)日：2020-12-03
申请号：US16656802
申请日：2019-10-18
摘要： A device receives, from a short-range wireless communication device associated with a safe deposit box, first data identifying a first transaction card, and identifies a bank employee associated with the first data. The device determines whether the bank employee is authorized to access the safe deposit box, and starts a timer when the bank employee is authorized to access the safe deposit box. The device receives, from the short-range wireless communication device, second data identifying a second transaction card, and determines whether the second data is received prior to an expiration of the timer. The device identifies a customer associated with the second data when the second data is received prior to the expiration of the timer, and determines whether the customer is authorized to access the safe deposit box. The device causes the safe deposit box to be unlocked when the customer is authorized.
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公开(公告)号：US20200272313A1
公开(公告)日：2020-08-27
申请号：US16692066
申请日：2019-11-22
发明人： Joshua EDWARDS , Vu NGUYEN , Adam VUKICH , Jonatan YUCRA RODRIGUEZ , Mykhaylo BULGAKOV , Abdelkadar M'Hamed BENKREIRA , David GABRIELE , Ljubica CHATMAN , Andrea MONTEALEGRE
IPC分类号： G06F3/0484 , G06F8/38 , G06F9/451
摘要： A device identifies one or more user interface elements, in a user interface, associated with a fixed positioning characteristic and not positioned within another user interface element with the fixed positioning characteristic. The device repositions the one or more user interface elements in the user interface to vacate space for a new user interface element based on a size of the new user interface element and forgo repositioning one or more other user interface elements in the user interface that do not have the fixed positioning characteristic or are positioned within another user interface element with the fixed positioning characteristic. The device inserts the new user interface element into the user interface in a portion of the user interface vacated in connection with repositioning the one or more user interface elements, and provides the user interface for display based on inserting the new user interface element into the user interface.
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公开(公告)号：US20200252386A1
公开(公告)日：2020-08-06
申请号：US16266851
申请日：2019-02-04
摘要： A device detects a communication, to a customer support center and initiated by a user device of a user via a first communication channel, after a request is initiated by the user and via a second communication channel that is different from the first communication channel, to receive customer support. The device obtains, after the user is authenticated to access a user account via the second communication channel and after obtaining first information that includes first account information from the user account, authentication data, from the communication, that encodes the first information. The device identifies the first information based on decoding the authentication data, and obtains second information, associated with the user, that includes second account information from the user account. The device authenticates the user for access to the user account during the communication based on determining that the first account information matches the second account information.
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30.发明申请公开(公告)号：US20200251102A1
公开(公告)日：2020-08-06
申请号：US16711714
申请日：2019-12-12
摘要： A device monitors a communication between a user associated with a user device and a service representative associated with a service representative device, and causes a natural language processing model to perform a natural language processing analysis of a user input of the communication to identify a topic associated with the communication. The device determines a first score associated with the topic, and determines a second score associated with enabling the communication, where the first score and second score indicate a service performance score of an entity. The device causes a sentiment analysis model to perform a sentiment analysis of the communication to determine a sentiment score indicating a level of satisfaction the user has relative to the topic. The device updates a transaction protocol associated with the topic based on the service performance score, and/or updates a communication processing protocol associated with the communication based on the sentiment score.
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