METHOD, DEVICE, AND MEDIUM FOR UTILIZING MACHINE LEARNING AND TRANSACTION DATA TO MATCH BOYCOTTS OF MERCHANTS TO CUSTOMERS

    公开(公告)号:US20220292558A1

    公开(公告)日:2022-09-15

    申请号:US17805063

    申请日:2022-06-02

    IPC分类号: G06Q30/06

    摘要: A device receives third-party boycott data associated with a merchant, and receives customer preference data associated with a customer of the merchant. The device processes the third-party boycott data and the customer preference data, with a machine learning model, to identify a boycott of the merchant that is predicted to be of interest to the customer. The device provides, to a user device of the customer, information identifying the boycott of the merchant and information that solicits the customer to indicate whether the customer desires to join the boycott, and receives, from the user device, information indicating that the customer desires to join the boycott. The device causes a transaction account associated with the customer to be restricted from a transaction with the merchant when the information indicates that the customer desires to join the boycott.

    TRANSACTION TERMINALS FOR AUTOMATED BILLING

    公开(公告)号:US20220129880A1

    公开(公告)日:2022-04-28

    申请号:US17647189

    申请日:2022-01-06

    IPC分类号: G06Q20/20 G06Q30/06 G06Q20/10

    摘要: A device may receive receipt information associated with items in an order. The receipt information may include item identifiers and price descriptors associated with the items in the order. The device may receive product information associated with the items in the order. The product information may include product identifiers based on images of the items in the order and object descriptors. The device may map a first item identifier for a first item in the order and a first product identifier for determining that the first item corresponds to a first price descriptor and a first object descriptor. The device may map a second item identifier for a second item in the order and a second product identifier for determining that the second item corresponds to a second price descriptor and a second object descriptor. The device may assign the first and second items to respective first and second sub-receipts.

    UTILIZING A SHORT-RANGE WIRELESS COMMUNICATION DEVICE TO PROVIDE KEYLESS ACCESS TO A SAFE DEPOSIT BOX

    公开(公告)号:US20210398368A1

    公开(公告)日:2021-12-23

    申请号:US17446624

    申请日:2021-09-01

    摘要: A device receives, from a short-range wireless communication device associated with a safe deposit box, first data identifying a first transaction card, and identifies a bank employee associated with the first data. The device determines whether the bank employee is authorized to access the safe deposit box, and starts a timer when the bank employee is authorized to access the safe deposit box. The device receives, from the short-range wireless communication device, second data identifying a second transaction card, and determines whether the second data is received prior to an expiration of the timer. The device identifies a customer associated with the second data when the second data is received prior to the expiration of the timer, and determines whether the customer is authorized to access the safe deposit box. The device causes the safe deposit box to be unlocked when the customer is authorized.

    PAYING FOR PARKING WITH ELECTRICAL POWER FROM AN ELECTRIC VEHICLE

    公开(公告)号:US20210342959A1

    公开(公告)日:2021-11-04

    申请号:US17305737

    申请日:2021-07-14

    IPC分类号: G06Q50/06 G06Q30/02

    摘要: A device communicates with a parking meter associated with a parking space to be used for parking by an electric vehicle, where the electric vehicle is associated with the device. The device receives vehicle power information, vehicle profile information, and vehicle location information, and determines parking payment options based on the vehicle power information, the vehicle profile information, and the vehicle location information. The device receives a selection of a particular parking payment option of the parking payment options, where the particular parking payment option includes an option to pay for parking by providing power to the parking meter from the electric vehicle. The device causes the electric vehicle to connect to the parking meter based on the particular parking payment option, and causes the electric vehicle to provide power to the parking meter based on the particular parking payment option.

    HEATED ATM TOUCH SCREEN
    6.
    发明申请

    公开(公告)号:US20210311580A1

    公开(公告)日:2021-10-07

    申请号:US17304259

    申请日:2021-06-17

    摘要: An ATM device may include an external frame, a touch screen component coupled to the external frame, and a heating element. The heating element may be positioned such that heat generated by the heating element is directed at the touch screen component. The ATM device may include a temperature sensor configured to detect a temperature of an environment of the ATM device, and may receive temperature measurement data from the temperature sensor, process the temperature measurement data after receiving the temperature measurement data, determine whether the temperature measurement data indicates that a current temperature of the environment satisfies a threshold based on processing the temperature measurement data, and perform an action to control an operating state of the heating element based on determining whether the temperature measurement data indicates that the current temperature of the environment satisfies the threshold.

    INTERACTING WITH A USER DEVICE TO PROVIDE AUTOMATED TESTING OF A CUSTOMER SERVICE REPRESENTATIVE

    公开(公告)号:US20210264918A1

    公开(公告)日:2021-08-26

    申请号:US17302660

    申请日:2021-05-10

    摘要: A device obtains information concerning a plurality of customer service representatives to identify a customer service representative and a user device associated with the customer service representative. The device selects a test issue of a plurality of test issues to be presented to the customer service representative, and, based on the test issue, a virtual assistant to converse with the customer service representative. The device initiates, based on an availability of the user device, a communication session with the user device, and causes the virtual assistant to converse with the customer service representative regarding the test issue. The device obtains data concerning a performance of the customer service representative during the communication session, processes the data using a machine learning model to determine a performance score for the customer service representative, and causes, based on the performance score for the customer service representative, at least one action to be performed.

    MULTI-FACTOR AUTOMATED TELLER MACHINE (ATM) PERSONAL IDENTIFICATION NUMBER(PIN)

    公开(公告)号:US20210264425A1

    公开(公告)日:2021-08-26

    申请号:US17302773

    申请日:2021-05-12

    摘要: An automated teller machine (ATM) may include an input component and one or more processors. The input component may be configured to detect multi-factor input associated with an account. The multi-factor input may include at least two of: a sequence of characters input via the input component, a force with which at least one character, of the sequence of characters, is input via the input component, a length of time over which at least one character, of the sequence of characters, is input via the input component, or a combination of at least two characters, of the sequence of characters, that are input concurrently via the input component. The ATM may receive the multi-factor input, validate the multi-factor input in association with the account, and selectively permit or deny access to one or more actions associated with the account based on validating the multi-factor input.

    UTILIZING A MACHINE LEARNING MODEL TO PERFORM ACTIONS BASED ON SELECTION OF A SINGLE SELECTION ABORT TRANSACTION MECHANISM

    公开(公告)号:US20200380517A1

    公开(公告)日:2020-12-03

    申请号:US16842959

    申请日:2020-04-08

    IPC分类号: G06Q20/40 G07F19/00 G06N20/00

    摘要: A device receives, from a transaction device, transaction data associated with a transaction of a user logged into the transaction device, and receives information indicating a selection of an abort transaction mechanism to cause the transaction to be canceled concurrently with the user being logged out of the transaction device. The device provides, to a user device associated with the user, a notification indicating that the transaction was canceled and that the user was logged out, and determines whether a response, indicating that the notification was received by the user and indicating a reason for utilizing the abort transaction mechanism, is received from the user device within a threshold period of time. The device provides an alert message to an emergency point of contact for the user when it is determined that the response is not received from the user device within the threshold period of time.