Frictionless and autonomous control processing

    公开(公告)号:US11321655B2

    公开(公告)日:2022-05-03

    申请号:US16696870

    申请日:2019-11-26

    申请人: NCR Corporation

    IPC分类号: G06Q10/06

    摘要: Individuals are monitored for actions and behaviors of the individuals during performance of establishment processes through video feeds captured by cameras. Transaction information associated with transactions being processed by a transaction system of the establishment are monitored. The actions, behaviors, transaction information, and establishment processes are correlated to process controls of the establishment and logged in an audit log. Non-compliant actions, behaviors, or transaction information with respect to the process controls generate real-time alerts, real-time assistance for compliance by any offending individual, and/or remedial training for compliance of the offending individual.

    FRICTIONLESS SECURITY PROCESSING
    23.
    发明申请

    公开(公告)号:US20210158675A1

    公开(公告)日:2021-05-27

    申请号:US16696788

    申请日:2019-11-26

    申请人: NCR Corporation

    摘要: A first device is detected within a geofenced area of an establishment. A second device is determined to be within the geofenced area. A first individual associated with the first device is instructed to enter the establishment and complete a first portion of opening security procedures associated with an opening of the establishment. Upon completion of the first portion, a second individual associated with the second device is instructed to enter the establishment for a second portion of the opening security procedures. The first individual and the second individual are monitored through video feeds during the first portion and the second portion of the opening security procedures for compliance with the opening security procedures.

    Frictionless and Autonomous Activity and Behavioral Monitoring

    公开(公告)号:US20210158055A1

    公开(公告)日:2021-05-27

    申请号:US16774331

    申请日:2020-01-28

    申请人: NCR Corporation

    摘要: Individuals, business transactions, and business activities are monitored for actions and behaviors of the individuals during performance of establishment processes through video feeds captured by cameras, sensor data captured by sensors, and information captured by transaction systems. Transaction/activity information associated with transactions/activities being processed by a transaction system of the establishment or performed by individuals within the establishment are monitored. The actions, behaviors, transaction information, activity information, and establishment processes are correlated to process controls, policies, and procedures of the establishment and logged. Non-compliant actions, behaviors, transaction information, activity information, and/or transaction/activity thresholds generate real-time remedial actions, such as audits, training, and notifications. In an embodiment, an interface is provided for mining, correlating, searching, and reporting the logged data with respect to specific types of transactions/actions. In an embodiment, the logged data is automatically formatted in a target format and provided to an automated system for consumption.

    FRICTIONLESS FRAUD IDENTIFICATION AND TRACKING

    公开(公告)号:US20210097542A1

    公开(公告)日:2021-04-01

    申请号:US16696837

    申请日:2019-11-26

    申请人: NCR Corporation

    摘要: A user is identified within an establishment. An identity associated with an account of the user with the establishment is determined. Various transactions of the user are monitored. Moreover, actions and behaviors of the user are monitored through video. A current perceived state of the user is calculated based on the monitoring of the various transactions, actions, and behaviors. The state is compared to a threshold value and a response action is automatically processed based on one or more rules. In an embodiment, custom logs are retained for a period of time that the user was in the establishment and custom aggregations of the logs are sent to one or more external systems.

    VISUAL-BASED SECURITY COMPLIANCE PROCESSING

    公开(公告)号:US20210056316A1

    公开(公告)日:2021-02-25

    申请号:US17092404

    申请日:2020-11-09

    申请人: NCR Corporation

    IPC分类号: G06K9/00 G08B13/196

    摘要: Multiple cameras capture videos within a secure room. When individuals are detected as entering the room, identities of the individuals are resolved. When an asset is exposed in a field of view of one of the cameras, the individuals' eye and head movements are tracked from the videos with respect to one another and the asset. Additionally, touches made by any of the individuals on the asset are tracked from the videos. The eye and head movements are correlated with the touches or lack of touches according to a security policy for the asset. Any violations of the security policy are written to a secure audit log for the room and the asset.

    Dual Control Security Processing
    27.
    发明申请

    公开(公告)号:US20200327910A1

    公开(公告)日:2020-10-15

    申请号:US16774351

    申请日:2020-01-28

    申请人: NCR Corporation

    摘要: A dual-control security procedure is initiated, and a first person is identified for the procedure. The first person is authenticated and a remote agent that is remotely located is requested to participate in the procedure. Actions/behaviors of at least the first person are monitored from the video in accordance with the procedure and provided in real-time to the remote agent. An audit log is written to upon the conclusion of the procedure. The audit log at least comprising: identifiers for the first person and the remote agent, a procedure identifier for the procedure, an asset/area identifier associated with the procedure, a zone identifier for a location within an establishment, action identifiers for the actions, behavior identifiers for the behaviors, violation identifiers for any violations detected during the procedure, and a link to a video clip from the video that corresponds to at least the first person performing the procedure.

    SECURE ZONE ACCESS CONTROL
    28.
    发明申请

    公开(公告)号:US20200327755A1

    公开(公告)日:2020-10-15

    申请号:US16382946

    申请日:2019-04-12

    申请人: NCR Corporation

    摘要: Cameras capture time-stamped images of predefined areas (zones) and assets (objects). Behaviors and actions of persons are tracked in the images with respect to the zones and the objects based on rules. Persons are identified when the behaviors or actions indicate that the persons are attempting to access a particular zone or a particular object. Multifactor authentication is performed on the persons based on the rules and access to the particular zone or the particular object is granted or denied. All access attempts along with the corresponding images associated with the access attempts are logged for auditing.