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公开(公告)号：US11619971B1
公开(公告)日：2023-04-04
申请号：US16778293
申请日：2020-01-31
Applicant: Securus Technologies, Inc.
Inventor： Scott Passe , James LeBoeuf , Kendrick Sims , Jamie Nicole Wade , Luke Keiser
IPC: G06F1/16 , H04M1/72409 , H04M1/72433 , H04M1/72439
Abstract: A communication system comprises a processing system configured to support data, voice and video communications. A docking station is coupled to the processing system and is configured to provide power and data connections to a personal computer wireless device. The personal computer wireless device is configured to provide power, data, and analog connections. The docking station includes a Voice over Internet Protocol (VoIP) phone, such as a Session Initiation Protocol (SIP), phone. The docking station may include a keypad configured to initiate, or otherwise enable, VoIP phone call functions. The docking station is coupled to the processing system over at least one pair of low-voltage wires having an electrical current sufficient to power the personal computer wireless device. The pair(s) of low-voltage wires may provide sufficient electrical current to charge a battery in the personal computer wireless device.
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公开(公告)号：US10924608B1
公开(公告)日：2021-02-16
申请号：US16532074
申请日：2019-08-05
Applicant: Securus Technologies, Inc.
Inventor： Luke Keiser , Stephen Schneider
Abstract: Systems and methods for detecting volume level changes in communications are described herein. In some embodiments, a system comprises a computer system. The computer system comprises at least one processor and a memory coupled to the at least one processor. The memory stores program instructions that are executable by the at least one processor to cause the computer system to perform tasks. The tasks include recording a communication that comprises audio, and analyzing the audio of the communication. The analysis of the audio is operable to detect a change in a volume level of the audio that indicates an occurrence of a potential event of interest. The tasks also include creating and storing an information record corresponding to the communication in a second database. The information record includes an indication of the detected change in the volume level.
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公开(公告)号：US10796392B1
公开(公告)日：2020-10-06
申请号：US15727995
申请日：2017-10-09
Applicant: Securus Technologies, Inc.
Inventor： James S. Sidler , Lee R. Johnson , John J. Viola , Luke Keiser
Abstract: Systems and methods for assisting individuals, such as to provide assistance with respect to detainees at an inmate facility, are provided. Embodiments facilitate booking, bonding, and release with respect to an inmate facility by providing assistance to a detainee communicating with service providers and friends and family. Assistance may include prequalifying a detainee for services, collecting information useful to the service provider, and providing collected information to the service provider. Assistance may include collecting information useful to the friend or family member and providing collected information to the friend or family member. Embodiments communicate with banking systems to allow a detainee or friends and family to employ various payment techniques in posting bail or in making payment to a service provider. Additional functionality, such as call accounting/logging, call recording, and message delivery, automated response, may be provided. Embodiments employ various profiles to facilitate providing assistance.
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24.发明授权公开(公告)号：US10205826B1
公开(公告)日：2019-02-12
申请号：US15708953
申请日：2017-09-19
Applicant: Securus Technologies, Inc.
Inventor： Luke Keiser , Scott Passe , Krishna Balantrapu , Matthew Richard Smith , Russell Wayne Roberts , Alexander Noland
Abstract: Inbound call processing systems and methods for processing inbound calls to controlled-environment facility resident media and/or communications devices employ an inbound resident call server configured to host inbound calling accounts established by non-residents, receive inbound calls from the non-residents, route the inbound calls to an authenticating server, confirm that the resident device is active, and connect the inbound resident call system with the resident device if active or inform the non-resident the resident is not available if not. The inbound resident call server also connects the non-resident inbound call with the resident device if the non-resident is associated with the inbound calling account, the inbound calling account is associated with an address identifier of the resident device and the resident's personal identification number is associated with the address identifier of the resident device, all of which may be authenticated by the authenticating server.
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25.发明授权公开(公告)号：US10198586B1
公开(公告)日：2019-02-05
申请号：US14489345
申请日：2014-09-17
Applicant: Securus Technologies, Inc.
Inventor： Luke Keiser , Scott Passe
Abstract: A controlled-environment facility local or remote content server downloads and caches a digital media file and determines whether a resident of the facility is allowed access to the digital media file. This determination may be made by the content server accessing a controlled-environment facility administration system. In response to a determination that the resident is allowed access, the digital media file is streamed and/or downloaded, from the content server, within a portion of the facility, to a controlled-environment facility resident media device adapted and/or approved for use by residents of the controlled-environment facility and disposed within the aforementioned portion of the facility. The streaming and/or downloading may be carried out, at least in part, via a wireless access point disposed within the portion of the controlled-environment facility to provide access by the resident media device disposed within the portion of the controlled-environment facility.
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Patent Agency Ranking
公开(公告)号：US10148724B1
公开(公告)日：2018-12-04
申请号：US15620539
申请日：2017-06-12
Applicant: Securus Technologies, Inc.
Inventor： Luke Keiser , Michael Cattolico
Abstract: Delivery of video to controlled-environment facility residents via podcasts may include accepting a digital video file or series of digital image files, such as from a non-resident, indicated as directed to a resident of the controlled-environment facility. Such video or image files may be uploaded, such as by the non-resident, via a provided user interface. The video file or series of digital image files are converted into a podcast. The podcast is cached in controlled-environment facility content server storage and the resident is notified of availability of the podcast. The podcast may be streamed and/or downloaded, within the controlled-environment facility, to one of the controlled-environment facility resident media devices.
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公开(公告)号：US10135832B1
公开(公告)日：2018-11-20
申请号：US15078047
申请日：2016-03-23
Applicant: Securus Technologies, Inc.
Inventor： Scott Passe , Luke Keiser
Abstract: Systems and methods, which can provide for an indication of a privileged communication, are provided. A method, according to an embodiment, uses at least one processor of a communication server device. Addressee information of one or more addressee(s) of a communication, sender information of a sender of the communication, or a combination thereof is received. The sender information, the addressee information, or a combination thereof is compared to registered user information maintained in a database. The registered user information corresponds to registered users to or from whom privileged communications may be sent or received. An indication that the communication is privileged is provided when the sender information, the addressee information, or the combination thereof corresponds to respective registered user information maintained in the database.
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公开(公告)号：US10116458B2
公开(公告)日：2018-10-30
申请号：US15607995
申请日：2017-05-30
Applicant: Securus Technologies, Inc.
Inventor： Luke Keiser , Ted Hull , Matthew Richard Smith
Abstract: Systems and methods for facilitating family communications in a controlled-environment facility. In some embodiments, a method may include receiving a request for an electronic communication between a resident and a non-resident of a controlled-environment facility, identifying that the non-resident is the resident's child or parent and, in response to the identification, enabling a family counseling provider to access the electronic communication.
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公开(公告)号：US10115080B2
公开(公告)日：2018-10-30
申请号：US14703639
申请日：2015-05-04
Applicant: Securus Technologies, Inc.
Inventor： Veronica Martinez , Marc Hite , Luke Keiser
Abstract: Systems and methods for proactively establishing a third-party payment account for services rendered to a resident of a controlled-environment facility (“CEF”). A campaign-triggering event is detected, which triggers contact of prospective third-party (“3rd-party”) payers for a resident of a CEF in order to encourage such prospective 3rd-party payers to establish 3rd-party payment accounts for the resident. In this manner, the prospective 3rd-party payers are proactively contacted prior to an expected future demand for service by the resident. A method thus comprises identifying at least one prospective third-party payer for a resident of a controlled-environment facility, and proactively contacting the identified at least one prospective third-party payer prior to demand for service by the resident to encourage the identified at least one prospective third-party payer to establish a third-party payment account for payment for future service expected for the resident.
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30.发明授权公开(公告)号：US10063700B1
公开(公告)日：2018-08-28
申请号：US15701657
申请日：2017-09-12
Applicant: Securus Technologies, Inc.
Inventor： Luke Keiser , Scott Passe , Krishna Balantrapu , Alexander Noland
CPC classification number: H04M3/436 , G06K9/00087 , G06K9/00288 , H04L63/083 , H04L63/0861 , H04L63/10 , H04M3/42059 , H04M2201/40 , H04M2201/41 , H04M2203/6045 , H04M2203/6054 , H04M2250/22 , H04M2250/52
Abstract: In systems and methods for inbound phone or video calling to intelligent controlled-environment facility resident media and/or communications devices utilizing inbound calling subscriptions, each inbound calling account associates a non-resident with an address identifier of a controlled-environment facility resident media and/or communications device. An authenticating server, or the like validates, and re-validates identification of the non-resident associated with each inbound calling account at a predetermined time interval for each inbound calling account.
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