公开(公告)号：US20170098204A1

公开(公告)日：2017-04-06

申请号：US15291897

申请日：2016-10-12

申请人： Securus Technologies, Inc.

发明人： Michael D. Rodgers ,  Mikel Richards ,  Stuart Rosenfield ,  Richard Falcone ,  John J. Viola ,  Lee R. Johnson ,  Luke Keiser

IPC分类号： G06Q20/10 ,  H04M3/20 ,  G06Q20/16 ,  H04M3/493

CPC分类号： G06Q20/108 ,  G06Q20/10 ,  G06Q20/16 ,  G06Q40/00 ,  G06Q40/02 ,  H04M3/20 ,  H04M3/493 ,  H04M2203/105 ,  H04M2203/256 ,  H04M2203/6054 ,  H04M2203/654 ,  H04M2242/18

摘要： Systems or methods for managing transactions within a controlled environment facility provide an information management engine integrating transaction functionality for establishing an account associated with a resident of the controlled environment facility, and use the information management engine to conduct transactions associated with residents of the controlled environment facility. The transactions include at least distant deposits into the account by a party outside of the controlled environment facility. The systems or methods accept requests from the resident and facilitate the request for deposit. The systems or methods may place calls to the individuals outside the controlled environment facility or to interact with the individual. During such calls a deposit request may be made and the deposit accepted.

公开(公告)号：US10796392B1

公开(公告)日：2020-10-06

申请号：US15727995

申请日：2017-10-09

申请人： Securus Technologies, Inc.

发明人： James S. Sidler ,  Lee R. Johnson ,  John J. Viola ,  Luke Keiser

IPC分类号： G06Q50/26 ,  G06Q10/06 ,  G06Q40/02

摘要： Systems and methods for assisting individuals, such as to provide assistance with respect to detainees at an inmate facility, are provided. Embodiments facilitate booking, bonding, and release with respect to an inmate facility by providing assistance to a detainee communicating with service providers and friends and family. Assistance may include prequalifying a detainee for services, collecting information useful to the service provider, and providing collected information to the service provider. Assistance may include collecting information useful to the friend or family member and providing collected information to the friend or family member. Embodiments communicate with banking systems to allow a detainee or friends and family to employ various payment techniques in posting bail or in making payment to a service provider. Additional functionality, such as call accounting/logging, call recording, and message delivery, automated response, may be provided. Embodiments employ various profiles to facilitate providing assistance.