Abstract:
Systems and methods for re-routing parcels being delivered to attended delivery/pickup locations that have no capacity and/or ability to take delivery of the parcels. In various embodiments, in response to determining that the attended delivery/pickup location doesn't have sufficient capacity and/or ability to accept delivery of the parcel, the system is configured to: (1) re-route the parcel to a different location; or (2) hold the parcel for later delivery. In some embodiments, the system is configured to determine an appropriate response to determining that the attended delivery/pickup location cannot accept delivery of the parcel substantially automatically. In other embodiments, the system is configured to provide the parcel recipient with one or more re-routing options.
Abstract:
A computer system for defining attributes associated with attended delivery/pickup locations is described. In various embodiments, the system is configured to enable an authorized user (e.g., a manager of an attended delivery/pickup location) to define certain attributes of a particular attended delivery/pickup location. In some embodiments, the system is configured to verify that the particular user is authorized to define the one or more attributes associated with the particular attended delivery/pickup location (e.g., by checking a list of one or more authorized users). Once the one or more attributes are defined, in one or more embodiments, the system is configured to accept or reject parcel delivery requests based at least in part on the attributes. In further embodiments, the system is configured to facilitate a return of a particular item to a retailer via the attended delivery/pickup location.
Abstract:
Systems and methods for facilitating pick up of items delivered to attended delivery/pickup locations. In various embodiments, the system is configured for confirming an identity of a person attempting to pick up a parcel from an attended delivery/pickup location before releasing the parcel to the person. The system may confirm the identity by receiving identifying information, by confirming a geographic location of a person attempting to retrieve the parcel, etc. In some embodiments, the system may be configure to enable parcel recipients to provide other persons the authorization to retrieve parcels and may be further configured to confirm this authorization before releasing parcels to a person other than the intended parcel recipient.
Abstract:
A computer system for routing parcels to attended delivery/pickup locations (e.g., other than an individual's home and/or office) based on estimating the attended delivery/pickup location's capacity is disclosed. The computer system receives capacity information associated with the attended delivery/pickup location and characteristics of one or more parcels an individual wishes to be delivered to the attended deliver location. The system, based at least in part on the received information, determines whether the attended delivery/pickup location will have the capacity to store the one or more parcels associated with the individual. The system then routes the one or more parcels either to the attended delivery/pickup location (if there is capacity) or to an alternative delivery/pickup location (if there is not capacity).
Abstract:
A computer system for suggesting attended delivery/pickup locations to individuals (e.g., other than the individual's home and/or office) is disclosed. In various embodiments, the computer system receives location information associated with the individual (e.g., the individual's home, office, etc.) and the locations of various attended delivery/pickup locations (e.g., attended retail stores that have signed up to receive deliveries for individuals). The system determines which (if any) attended delivery/pickup locations are located near the location associated with the individual (e.g., near the individual's home) and which (if any) attended delivery/pickup locations are available to accept parcels for the user. The system then suggests attended delivery/pickup locations to the individual. In various embodiments, the system is configured to enable the user to select a default attended delivery/pickup location and/or an alternative attended delivery/pickup location.