公开(公告)号：US20230419050A1

公开(公告)日：2023-12-28

申请号：US18463019

申请日：2023-09-07

Applicant: salesforce.com, inc.

Inventor： Akari ASAI ,  Kazuma HASHIMOTO ,  Richard SOCHER ,  Caiming XIONG

IPC: G06F40/40

CPC classification number: G06F40/40 ,  G06F40/30

Abstract: Embodiments described herein provide a pipelined natural language question answering system that improves a BERT-based system. Specifically, the natural language question answering system uses a pipeline of neural networks each trained to perform a particular task. The context selection network identifies premium context from context for the question. The question type network identifies the natural language question as a yes, no, or span question and a yes or no answer to the natural language question when the question is a yes or no question. The span extraction model determines an answer span to the natural language question when the question is a span question.

公开(公告)号：US11853699B2

公开(公告)日：2023-12-26

申请号：US17248583

申请日：2021-01-29

Applicant: salesforce.com, inc.

Inventor： Shubham Mehrotra ,  Ankit Chadha

IPC: G06F40/295 ,  G06F40/58 ,  G06F40/42 ,  G06F16/951 ,  G06F40/30 ,  G06F40/47

CPC classification number: G06F40/295 ,  G06F40/30 ,  G06F40/47 ,  G06F16/951

Abstract: A method and system for extracting and labeling Named-Entity Recognition (NER) data in a target language for use in a multi-lingual software module has been developed. First, a textual sentence is translated to the target language using a translation module. A named entity is identified and extracted within the translated sentence. The named entity is identified by either: exact mapping; a semantically similar translated named entity that meets a predetermined minimum threshold of similarity; or utilizing a rule-based library for the target language. Once identified, the named entity is labeled with a pre-determined category and stored in a retrievable electronic database.

公开(公告)号：US11836451B2

公开(公告)日：2023-12-05

申请号：US17179933

申请日：2021-02-19

Applicant: salesforce.com, inc.

Inventor： Victor Zhong ,  Caiming Xiong

IPC: G06F40/30 ,  G06N3/08 ,  G06N5/022 ,  G06N3/084 ,  G06N3/044 ,  G06N3/045

CPC classification number: G06F40/30 ,  G06N3/044 ,  G06N3/045 ,  G06N3/08 ,  G06N3/084 ,  G06N5/022

Abstract: A method for maintaining a dialogue state associated with a dialogue between a user and a digital system includes receiving, by a dialogue state tracker associated with the digital system, a representation of a user communication, updating, by the dialogue state tracker, the dialogue state and providing a system response based on the updated dialogue state. The dialogue state is updated by evaluating, based on the representation of the user communication, a plurality of member scores corresponding to a plurality of ontology members of an ontology set, and selecting, based on the plurality of member scores, zero or more of the plurality of ontology members to add to or remove from the dialogue state. The dialogue state tracker includes a global-local encoder that includes a global branch and a local branch, the global branch having global trained parameters that are shared among the plurality of ontology members and the local branch having local trained parameters that are determined separately for each of the plurality of ontology members.

公开(公告)号：US11797638B2

公开(公告)日：2023-10-24

申请号：US17249240

申请日：2021-02-24

Applicant: salesforce.com, inc.

Inventor： David Stone ,  Daniel S. Kim ,  Jun Gao

IPC: G06F16/958 ,  G06F3/0482 ,  G06F8/34 ,  G06F8/38 ,  G06F3/0486

CPC classification number: G06F16/958 ,  G06F3/0482 ,  G06F8/34 ,  G06F8/38 ,  G06F3/0486

Abstract: Database systems and methods are provided for visual design and customization of processes for web applications. A method involves identifying a plurality of configured actions added to an aggregate action component region on a graphical user interface (GUI) display, automatically generating configured code for each of the configured actions in accordance with a respective user configuration of the respective configured action, identifying a user configuration associated with the aggregate action component, automatically generating aggregate action component code configurable to cause a browser application to initiate the configured code for each of the configured actions in parallel in accordance with the user configuration, and automatically generating process flow code including a reference to the aggregate action component code in accordance with a sequence defined for a web page.

公开(公告)号：US20230333901A1

公开(公告)日：2023-10-19

申请号：US17659775

申请日：2022-04-19

Applicant: salesforce.com, inc.

Inventor： Arpeet Kale ,  Shashank Harinath

IPC: G06F9/50

CPC classification number: G06F9/5044 ,  G06F9/5055 ,  G06N20/00

Abstract: Techniques are disclosed that pertain to facilitating the execution of machine learning (ML) models. A computer system may implement an ML model layer that permits ML models built using any of a plurality of different ML model frameworks to be submitted without a submitting entity having to define execution logic for a submitted ML model. The computer system may receive, via the ML model layer, configuration metadata for a particular ML model. The computer system may then receive a prediction request from a user to produce a prediction based on the particular ML model. The computer system may produce a prediction based on the particular ML model. As a part of producing that prediction, the computer system may select, in accordance with the received configuration metadata, one of a plurality of types of hardware resources on which to load the particular ML model.

公开(公告)号：US20230315814A1

公开(公告)日：2023-10-05

申请号：US18179579

申请日：2023-03-07

Applicant: salesforce.com, inc.

Inventor： Miko Arnab Bose ,  Robert J. Snell ,  Mark Francis Movida ,  Valliappan Annamalai Natarajan ,  Adam Thielemann Wegel ,  Matthew Charles Hagenian ,  Durgesh Singh

IPC: G06F21/00 ,  G06F21/62

CPC classification number: G06F21/00 ,  G06F21/6245

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for sharing and publishing files. In one aspect, the database system can maintain a user database, a file database and a library. The database system can receive a first request initiated by a first user to share a first file with one or more second users and, responsive to the first request, enable a second set of one or more permissions for each of the second users. The database system also can receive a second request initiated by the first user to publish the first file to the library and, responsive to the second request, publish the first file to the library. The database system additionally can restrict access to the published file based on permissions associated with the library.

公开(公告)号：US20230300091A1

公开(公告)日：2023-09-21

申请号：US18321667

申请日：2023-05-22

Applicant: salesforce.com, inc.

Inventor： Owen Winnie Schoppe ,  David J. Woodward ,  Brian J. Lonsdorf

IPC: H04L51/02 ,  G06N20/00 ,  H04L51/222

CPC classification number: H04L51/02 ,  G06N20/00 ,  H04L51/222 ,  G06F3/0482

Abstract: Disclosed is a system for managing content generated by bots for presentation to a user in association with a chat application. The system receives content items generated by bots monitoring a chat application for display to a user at a user interface (UI). The system provides input based on the received one or more content items and associated contextual information to a trained machine learning (ML) model, and receives, from the trained ML model, for each of the content items, at least one score value based on at least one predicted user response associated with potentially displaying the content item to the user at the UI. The system selects a subset of content items from the received content items based on the received score values and causes a display of this selected subset of content items in addition to a display of content generated by the chat application.

公开(公告)号：US20230300077A1

公开(公告)日：2023-09-21

申请号：US17655102

申请日：2022-03-16

Applicant: salesforce.com, Inc.

Inventor： Barrett Weisshaar ,  Luis Campo Giralte

IPC: H04L47/2475 ,  H04L9/32 ,  H04L61/5007 ,  H04L47/2483

CPC classification number: H04L47/2475 ,  H04L9/3236 ,  H04L61/2007 ,  H04L47/2483 ,  H04L2209/38

Abstract: In some embodiments, a method stores an executable contract in a ledger. The executable contract is for a test to be performed on a network and includes terms for the test. The method receives an indication of traffic that is received at a network device. It is determined that the traffic is associated with the executable contract that is stored in the ledger based on the terms of the test. The method responds to the network device with a response indicating that the traffic is associated with the executable contract. The network device allows the traffic to be sent to a destination on the network to perform an operation for the test.

公开(公告)号：US20230297764A1

公开(公告)日：2023-09-21

申请号：US17695107

申请日：2022-03-15

Applicant: salesforce.com, Inc.

Inventor： Marcus Lenzner

IPC: G06F40/143 ,  G06F40/117 ,  G06F40/106

CPC classification number: G06F40/143 ,  G06F40/117 ,  G06F40/106 ,  G06F40/40

Abstract: Disclosed herein are system, method, and computer program product embodiments for providing a non-obtrusive markup augmentation of websites during website localization. A method includes generating a localization descriptor for a localization element on a website, encoding the localization descriptor into unparsed syntax in code for the website, adding pseudo tag notations to the localization descriptor encoded in the unparsed syntax, extracting text that is being localized from the localization descriptor by identifying the pseudo tag notations, and creating a visual indicator for display as an overlay outside a visible area of the website to indicate a change in appearance of the website after localization, wherein a size of the visual indicator is scaled to match a size of the text as displayed in the visible area of the website when the code is rendered.

公开(公告)号：US20230289339A1

公开(公告)日：2023-09-14

申请号：US17689601

申请日：2022-03-08

Applicant: salesforce.com, inc.

Inventor： Gaurav SAGAR

IPC: G06F16/242 ,  G06F16/25

CPC classification number: G06F16/2448 ,  G06F16/252

Abstract: A GraphQL server stores schemas for GraphQL APIs in a schema store, the schemas defining operations, types and fields of the APIs. Field resolvers are associated with the fields of the APIs to specify which of the data source is to be used to fulfill an API query request. When an event is detected that makes changes to a schema of any of the data sources, the schema store is accessed and an old field name is automatically replaced with a new field name in both the retrieved schemas and the field resolvers mapped to the retrieved schemas. Responsive to receiving an API request, it is determined whether the request has any field names that do not match the corresponding schema, and if so, the old field name is replaced with the new field name in the request.