DYNAMICALLY PUBLISHING DIRECTORY INFORMATION FOR A PLURALITY OF INTERACTIVE VOICE RESPONSE SYSTEMS
    31.
    发明申请
    DYNAMICALLY PUBLISHING DIRECTORY INFORMATION FOR A PLURALITY OF INTERACTIVE VOICE RESPONSE SYSTEMS 失效
    多媒体语音响应系统动态发布目录信息

    公开(公告)号:US20120257730A1

    公开(公告)日:2012-10-11

    申请号:US13527355

    申请日:2012-06-19

    IPC分类号: H04M1/64

    CPC分类号: H04M3/493

    摘要: Some example embodiments include a method of dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems. The method includes receiving, by the IVR directory service on behalf of one of the IVR systems, a web services update request. The method includes determining, by the IVR directory service in response to the web services update request, updated directory information for the IVR system. The method includes updating the IVR system directory with the updated directory information for the IVR system. The method includes generating an updated voice mode user interface to reflect the updated IVR system directory with the updated directory information for the IVR system. The generating includes creating one more voice dialogs in accordance with the directory information, the one or more voice dialogs specifying a call flow defining the interaction between a caller and the IVR directory service.

    摘要翻译: 一些示例实施例包括动态地发布多个交互式语音应答(IVR)系统的目录信息的方法。 该方法包括代表IVR系统之一的IVR目录服务接收web服务更新请求。 该方法包括响应于Web服务更新请求,通过IVR目录服务确定用于IVR系统的更新的目录信息。 该方法包括用IVR系统更新的目录信息更新IVR系统目录。 该方法包括生成更新的语音模式用户界面,以使用IVR系统的更新的目录信息来反映更新的IVR系统目录。 生成包括根据目录信息创建另外一个语音对话,所述一个或多个语音对话框指定定义呼叫者与IVR目录服务之间的交互的呼叫流程。

    Multilingual administration of enterprise data with default target languages
    32.
    发明授权
    Multilingual administration of enterprise data with default target languages 有权
    使用默认目标语言对企业数据进行多语言管理

    公开(公告)号:US08249858B2

    公开(公告)日:2012-08-21

    申请号:US12108751

    申请日:2008-04-24

    IPC分类号: G06F17/28

    CPC分类号: G06F17/289 G10L13/00

    摘要: Methods, systems, and computer program products are provided for multilingual administration of enterprise data. Embodiments include retrieving enterprise data; extracting text from the enterprise data for rendering from digital media file, the extracted text being in a source language; identifying that the source language is not a predetermined default target language for rendering the enterprise data; translating the extracted text in the source language to translated text in the default target language; converting the translated text to synthesized speech in the default target language; and storing the synthesized speech in the default target language in a digital media file.

    摘要翻译: 提供方法,系统和计算机程序产品用于企业数据的多语言管理。 实施例包括检索企业数据; 从数据媒体文件中提取企业数据中的文本,以提取文本为源语言; 识别源语言不是用于呈现企业数据的预定的默认目标语言; 将源语言中提取的文本转换为默认目标语言的翻译文本; 将翻译的文本转换为默认目标语言的合成语音; 并将合成语音以默认目标语言存储在数字媒体文件中。

    Differential dynamic content delivery with indications of interest from non-participants
    33.
    发明授权
    Differential dynamic content delivery with indications of interest from non-participants 有权
    差异动态内容传递与非参与者感兴趣的迹象

    公开(公告)号:US08230331B2

    公开(公告)日:2012-07-24

    申请号:US12268788

    申请日:2008-11-11

    IPC分类号: G06F17/00

    摘要: Session document for a presentation, where the session document includes a session grammar and a session structured document; selecting from the session structured document a classified structural element having an associated indication of interest from a user not participating in the presentation; presenting the selected structural element to a user participant; and notifying the user not participating of the presentation of the selected structural element. Typical embodiments also include recording for the user not participating the associated indication of interest in the selected structural element. Typical embodiments also include notifying the user not participating of the identity of at least one user participant. Typical embodiments also include allowing the user not participating to participate in the presentation.

    摘要翻译: 会话文档用于演示文稿,其中会话文档包括会话语法和会话结构化文档; 从所述会话结构化文档中选择具有来自不参与所述呈现的用户的关联兴趣指示的分类结构元素; 将所选择的结构元素呈现给用户参与者; 并且通知用户不参与所选择的结构元素的呈现。 典型的实施例还包括用户不在所选择的结构元素中参与所关注的相关指示的记录。 典型实施例还包括通知用户不参与至少一个用户参与者的身份。 典型的实施例还包括允许用户不参与演示。

    Dynamically publishing directory information for a plurality of interactive voice response systems
    34.
    发明授权
    Dynamically publishing directory information for a plurality of interactive voice response systems 有权
    动态地发布多个交互式语音应答系统的目录信息

    公开(公告)号:US08229081B2

    公开(公告)日:2012-07-24

    申请号:US12109214

    申请日:2008-04-24

    IPC分类号: H04M1/64

    CPC分类号: H04M3/493

    摘要: Methods, apparatus, and products are disclosed for dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems through an IVR directory service that include: providing a description of a web services publication interface for the IVR directory service; receiving, on behalf of one or more IVR systems, web services publication requests through the publication interface; determining, in response to the web services publication requests, directory information for each IVR system requesting publication; adding the directory information for each IVR system to an IVR system directory; generating a voice mode user interface to reflect the directory information for each IVR system added to the IVR system directory; and interacting, using the voice mode user interface, with a caller to identify a particular IVR system in dependence upon the IVR system directory and query information provided by the caller and to connect the caller with the identified IVR system.

    摘要翻译: 公开了用于通过IVR目录服务动态地发布用于多个交互式语音响应(“IVR”)系统的目录信息的方法,装置和产品,其包括:提供用于IVR目录服务的Web服务发布界面的描述; 通过出版界面接收代表一个或多个IVR系统的Web服务发布请求; 响应于所述Web服务发布请求确定请求发布的每个IVR系统的目录信息; 将每个IVR系统的目录信息添加到IVR系统目录; 生成语音模式用户界面,以反映添加到IVR系统目录的每个IVR系统的目录信息; 并且使用语音模式用户界面与呼叫者进行交互,以根据IVR系统目录和由呼叫者提供的查询信息来识别特定的IVR系统,并将呼叫者连接到所识别的IVR系统。

    AUTOMATICALLY PROVIDING A USER WITH SUBSTITUTES FOR POTENTIALLY AMBIGUOUS USER-DEFINED SPEECH COMMANDS
    36.
    发明申请
    AUTOMATICALLY PROVIDING A USER WITH SUBSTITUTES FOR POTENTIALLY AMBIGUOUS USER-DEFINED SPEECH COMMANDS 有权
    自动为用户提供潜在的用户定义的语音命令的替代

    公开(公告)号:US20120095765A1

    公开(公告)日:2012-04-19

    申请号:US13335509

    申请日:2011-12-22

    IPC分类号: G10L15/04

    CPC分类号: G10L15/22 G10L2015/228

    摘要: A method for alleviating ambiguity issues of new user-defined speech commands. An original command for a user-defined speech command can be received. It can then be determined if the original command is likely to be confused with a set of existing speech commands. When confusion is unlikely, the original command can be automatically stored. When confusion is likely, a substitute command that is unlikely to be confused with existing commands can be automatically determined. The substitute can be presented as an alternative to the original command and can be selectively stored as the user-defined speech command.

    摘要翻译: 一种减轻新用户定义语音指令的模糊性问题的方法。 可以接收用户定义的语音命令的原始命令。 然后可以确定原始命令是否可能与一组现有的语音命令混淆。 当混淆不太可能时,可以自动存储原始命令。 当混淆可能时,可能会自动确定不太可能与现有命令混淆的替代命令。 替代物可以作为原始命令的替代物呈现,并且可以被选择性地存储为用户定义的语音命令。

    Dynamic media content for collaborators with client environment information in dynamic client contexts
    37.
    发明授权
    Dynamic media content for collaborators with client environment information in dynamic client contexts 失效
    动态媒体内容,为动态客户端环境中的客户端环境信息提供协作者

    公开(公告)号:US08161112B2

    公开(公告)日:2012-04-17

    申请号:US12058673

    申请日:2008-03-29

    IPC分类号: G06F15/16

    CPC分类号: G06F17/30035 G06F17/30041

    摘要: Delivering dynamic media content to collaborators, including providing collaborative event media content, where the collaborative event media content further comprises a grammar and a structured document; acquiring data representing a client's environmental condition; storing, in the context server in a data structure comprising a dynamic client context for the client, the data representing a client's environmental condition; detecting an event in dependence upon the dynamic client context; identifying one or more collaborators in dependence upon the dynamic client context and the event; selecting from the structured document a classified structural element in dependence upon an event type and a collaborator classification; and transmitting the selected structural element to the collaborator.

    摘要翻译: 向协作者提供动态媒体内容,包括提供协作事件媒体内容,协作事件媒体内容进一步包括语法和结构化文档; 获取表示客户环境状况的数据; 在包括用于客户端的动态客户端上下文的数据结构的上下文服务器中存储表示客户端的环境条件的数据; 根据动态客户端上下文检测事件; 根据动态客户端上下文和事件识别一个或多个协作者; 根据事件类型和协作者分类从结构化文档中选择分类结构元素; 并将所选择的结构元素发送到协作者。

    Automatically providing a user with substitutes for potentially ambiguous user-defined speech commands
    38.
    发明授权
    Automatically providing a user with substitutes for potentially ambiguous user-defined speech commands 有权
    自动为用户提供替代潜在的模糊用户定义的语音命令

    公开(公告)号:US08099287B2

    公开(公告)日:2012-01-17

    申请号:US11567084

    申请日:2006-12-05

    IPC分类号: G10L21/00 G10L15/00 G10L21/04

    CPC分类号: G10L15/22 G10L2015/228

    摘要: A method for alleviating ambiguity issues of new user defined speech commands. An original command for a user-defined speech command can be received. It can then be determined if the original command is likely to be confused with a set of existing speech commands. When confusion is unlikely, the original command can be automatically stored. When confusion is likely, a substitute command that is unlikely to be confused with existing commands can be automatically determined. The substitute can be presented as an alternative to the original command and can be selectively stored as the user-defined speech command.

    摘要翻译: 一种减轻新用户定义的语音命令的歧义问题的方法。 可以接收用户定义的语音命令的原始命令。 然后可以确定原始命令是否可能与一组现有的语音命令混淆。 当混淆不太可能时,可以自动存储原始命令。 当混淆可能时,可能会自动确定不太可能与现有命令混淆的替代命令。 替代物可以作为原始命令的替代物呈现,并且可以被选择性地存储为用户定义的语音命令。

    Consolidated content management
    39.
    发明授权
    Consolidated content management 有权
    综合内容管理

    公开(公告)号:US07996754B2

    公开(公告)日:2011-08-09

    申请号:US11352760

    申请日:2006-02-13

    IPC分类号: G06F17/00

    摘要: Methods, systems, and products are disclosed for consolidated content management for delivery to a rendering device. Embodiments include aggregating, for a user, content of disparate data types from disparate data sources; synthesizing the aggregated content of disparate data types into synthesized content of a data type for delivery to a particular rendering device; receiving from the rendering device a request for the synthesized content; and transmitting, in a response to the request, the requested synthesized content to the rendering device.

    摘要翻译: 公开了方法,系统和产品用于合并的内容管理以递送到呈现设备。 实施例包括为用户聚合来自不同数据源的不同数据类型的内容; 将不同数据类型的聚合内容合成到用于传送到特定渲染设备的数据类型的合成内容; 从所述再现设备接收对所述合成内容的请求; 以及响应于所述请求,将所请求的合成内容发送到所述呈现设备。

    Recasting search engine results as a motion picture with audio
    40.
    发明授权
    Recasting search engine results as a motion picture with audio 失效
    将搜索引擎结果重新编成具有音频的动态影像

    公开(公告)号:US07945847B2

    公开(公告)日:2011-05-17

    申请号:US11768542

    申请日:2007-06-26

    IPC分类号: G06N3/00

    CPC分类号: G06F17/30867 G06F17/30

    摘要: Computer-implemented methods, systems, and computer program products are provided for recasting search engine results as a motion picture with audio. Embodiments include identifying a search engine query; providing to a search engine the query; receiving from the search engine the results of the query; retrieving a plurality of legacy web pages in dependence upon the results; identifying audio objects in the plurality of legacy web pages for audio rendering; identifying video objects in the plurality of legacy web pages for motion picture rendering; associating one or more of the video objects for motion picture rendering with one or more of the audio objects for audio rendering; determining in dependence upon the selected audio objects and video objects a duration for the motion picture; selecting audio events for rendering the audio objects identified for audio rendering; selecting motion picture video events for rendering the video objects identified for motion picture rendering; assigning the selected audio events and the selected motion picture video events to playback times for the motion picture; rendering, with the selected audio events at their assigned playback times, the audio content of the each of the audio objects identified for audio rendering; rendering, with the selected motion picture video events at their assigned playback times, the video content of the video objects identified for motion picture rendering; and recording in a multimedia file the rendered audio content and motion picture video content.

    摘要翻译: 提供计算机实现的方法,系统和计算机程序产品,用于将搜索引擎结果重新绘制为具有音频的电影。 实施例包括识别搜索引擎查询; 向搜索引擎提供查询; 从搜索引擎收到查询结果; 根据结果​​检索多个传统网页; 识别所述多​​个传统网页中的音频对象以进行音频呈现; 识别所述多​​个传统网页中的用于动态影像呈现的视频对象; 将用于运动图像呈现的一个或多个视频对象与用于音频呈现的一个或多个音频对象相关联; 根据所选择的音频对象和视频对象确定运动图像的持续时间; 选择用于渲染为音频呈现而识别的音频对象的音频事件; 选择用于呈现用于运动图像呈现的视频对象的运动图像视频事件; 将所选择的音频事件和所选择的运动图像视频事件分配给用于动态影像的播放时间; 在选定的音频事件在其分配的播放时间渲染被识别用于音频呈现的每个音频对象的音频内容; 在所分配的播放时间的所选择的运动图像视频事件中渲染为运动图像呈现而识别的视频对象的视频内容; 并在多媒体文件中记录所呈现的音频内容和动态图像视频内容。