摘要:
Some example embodiments include a method of dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems. The method includes receiving, by the IVR directory service on behalf of one of the IVR systems, a web services update request. The method includes determining, by the IVR directory service in response to the web services update request, updated directory information for the IVR system. The method includes updating the IVR system directory with the updated directory information for the IVR system. The method includes generating an updated voice mode user interface to reflect the updated IVR system directory with the updated directory information for the IVR system. The generating includes creating one more voice dialogs in accordance with the directory information, the one or more voice dialogs specifying a call flow defining the interaction between a caller and the IVR directory service.
摘要:
Methods, systems, and computer program products are provided for multilingual administration of enterprise data. Embodiments include retrieving enterprise data; extracting text from the enterprise data for rendering from digital media file, the extracted text being in a source language; identifying that the source language is not a predetermined default target language for rendering the enterprise data; translating the extracted text in the source language to translated text in the default target language; converting the translated text to synthesized speech in the default target language; and storing the synthesized speech in the default target language in a digital media file.
摘要:
Session document for a presentation, where the session document includes a session grammar and a session structured document; selecting from the session structured document a classified structural element having an associated indication of interest from a user not participating in the presentation; presenting the selected structural element to a user participant; and notifying the user not participating of the presentation of the selected structural element. Typical embodiments also include recording for the user not participating the associated indication of interest in the selected structural element. Typical embodiments also include notifying the user not participating of the identity of at least one user participant. Typical embodiments also include allowing the user not participating to participate in the presentation.
摘要:
Methods, apparatus, and products are disclosed for dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems through an IVR directory service that include: providing a description of a web services publication interface for the IVR directory service; receiving, on behalf of one or more IVR systems, web services publication requests through the publication interface; determining, in response to the web services publication requests, directory information for each IVR system requesting publication; adding the directory information for each IVR system to an IVR system directory; generating a voice mode user interface to reflect the directory information for each IVR system added to the IVR system directory; and interacting, using the voice mode user interface, with a caller to identify a particular IVR system in dependence upon the IVR system directory and query information provided by the caller and to connect the caller with the identified IVR system.
摘要:
Methods, apparatus, and products are disclosed for adjusting a speech engine for a mobile computing device based on background noise, the mobile computing device operatively coupled to a microphone, that include: sampling, through the microphone, background noise for a plurality of operating environments in which the mobile computing device operates; generating, for each operating environment, a noise model in dependence upon the sampled background noise for that operating environment; and configuring the speech engine for the mobile computing device with the noise model for the operating environment in which the mobile computing device currently operates.
摘要:
A method for alleviating ambiguity issues of new user-defined speech commands. An original command for a user-defined speech command can be received. It can then be determined if the original command is likely to be confused with a set of existing speech commands. When confusion is unlikely, the original command can be automatically stored. When confusion is likely, a substitute command that is unlikely to be confused with existing commands can be automatically determined. The substitute can be presented as an alternative to the original command and can be selectively stored as the user-defined speech command.
摘要:
Delivering dynamic media content to collaborators, including providing collaborative event media content, where the collaborative event media content further comprises a grammar and a structured document; acquiring data representing a client's environmental condition; storing, in the context server in a data structure comprising a dynamic client context for the client, the data representing a client's environmental condition; detecting an event in dependence upon the dynamic client context; identifying one or more collaborators in dependence upon the dynamic client context and the event; selecting from the structured document a classified structural element in dependence upon an event type and a collaborator classification; and transmitting the selected structural element to the collaborator.
摘要:
A method for alleviating ambiguity issues of new user defined speech commands. An original command for a user-defined speech command can be received. It can then be determined if the original command is likely to be confused with a set of existing speech commands. When confusion is unlikely, the original command can be automatically stored. When confusion is likely, a substitute command that is unlikely to be confused with existing commands can be automatically determined. The substitute can be presented as an alternative to the original command and can be selectively stored as the user-defined speech command.
摘要:
Methods, systems, and products are disclosed for consolidated content management for delivery to a rendering device. Embodiments include aggregating, for a user, content of disparate data types from disparate data sources; synthesizing the aggregated content of disparate data types into synthesized content of a data type for delivery to a particular rendering device; receiving from the rendering device a request for the synthesized content; and transmitting, in a response to the request, the requested synthesized content to the rendering device.
摘要:
Computer-implemented methods, systems, and computer program products are provided for recasting search engine results as a motion picture with audio. Embodiments include identifying a search engine query; providing to a search engine the query; receiving from the search engine the results of the query; retrieving a plurality of legacy web pages in dependence upon the results; identifying audio objects in the plurality of legacy web pages for audio rendering; identifying video objects in the plurality of legacy web pages for motion picture rendering; associating one or more of the video objects for motion picture rendering with one or more of the audio objects for audio rendering; determining in dependence upon the selected audio objects and video objects a duration for the motion picture; selecting audio events for rendering the audio objects identified for audio rendering; selecting motion picture video events for rendering the video objects identified for motion picture rendering; assigning the selected audio events and the selected motion picture video events to playback times for the motion picture; rendering, with the selected audio events at their assigned playback times, the audio content of the each of the audio objects identified for audio rendering; rendering, with the selected motion picture video events at their assigned playback times, the video content of the video objects identified for motion picture rendering; and recording in a multimedia file the rendered audio content and motion picture video content.