摘要:
A system and method for reducing service latency includes dividing an information technology service for a customer into an infrastructure management service and a data management service. Data associated with the information technology service is stored in a backup memory. A set of infrastructure images related to the information technology service is stored at a cloud service provider. The infrastructure images are updated with software updates and hardware updates, as needed, and the data associated with the information technology service is updated through backup and restore mechanisms. The set of infrastructure images that have been updated with data with latest updates are started for recovery, continuity, testing, etc.
摘要:
A system and method for rendering different views of an incident, problem or change (IPC) ticket relating to an incident based on attributes of the user looking at or working with the ticket includes determining relevant information. An environment related to a usage by the user is determined. Based upon the relevant information and the environment, an IPC ticket generated with different views where only a relevant view of the different views is provided to each particular user.
摘要:
A system for implementing search- and retrieval-compatible data obfuscation includes an annotator that annotates data, metadata, and relationships thereof that are privacy sensitive according to privacy policies. The system also includes an indexing server that indexes the annotated data according to the policies that specify rules for controlling access to the data. The system also includes an obfuscation server for serving user requests for data search and retrieval, and specifies data entitlement and access rights for the users by applying the privacy policies to user profiles. In response to receiving a search request from a user, the obfuscation server forwards the search terms in the request, along with a privacy level determined from a corresponding user profile and the policies, to a search engine that searches indices of a database having the privacy level in the request, and returning to the user only the results which match the search terms and the privacy level. In response to receiving a data retrieval request, the obfuscation server retrieves the requested data with annotations from the database, applies the obfuscation scheme to the annotated data according to the privacy policies and the user profile, and returns to the user the obfuscated data in compliance with the privacy policies.
摘要:
An exemplary method of responding to a request for a value of at least one metric associated with at least one process includes a step of determining whether responding to the request requires updating the value of the at least one metric. When responding to the request does not require updating the value of the at least one metric, a response is determined based at least in part on at least one stored value of the at least one metric. When responding to the request does require updating the value of the at least one metric, the value of the at least one metric is updated and a response is determined based at least in part on the at least one updated value of the at least one metric. Updating the value of the at least one metric, at least when responding to the request requires updating the value of the at least one metric, includes steps of determining at least one new value of the at least one metric based at least in part on at least one stored value of the at least one metric and storing the at least one new value of the at least one metric. The method also includes a step of responding to the request with the determined response.
摘要:
A document corpus is annotated by given annotators and aggregates of the given annotators to generate a corpus of pre-annotated documents with given annotations. The same document corpus is annotated by a subject annotator to have subject annotations. The subject annotations are decomposed into superpositions of the given annotations. The decomposed subject annotations are mapped to a most representative superposition of the given annotations. The subject annotator may be mapped to the aggregate of given annotators corresponding to the most representative superposition.
摘要:
A method for processing requests from a client to a server, the method comprising: receiving a service request from the client at a service manager implemented on the server; negotiating the type of workflow engine to use between the server and the client; negotiating the type of notification to use between the server and the client; receiving a further service request from the client at the service manager, the further service request using the negotiated type of workflow engine and the negotiated type of notification; creating a surrogate client executing on the server, the surrogate client interfacing the client with a service provider application executing on the server; providing a reference to the surrogate client to the client; the surrogate client receiving requests from the client and forwarding a surrogate request to the service provider application, the surrogate request including a predicted request based on multiple requests from the client; and the surrogate client receiving a notification from the service provider application and forwarding the notification to the client.
摘要:
In the context of screens, windows and like media, arrangements for automatically detecting when a recipient has entered or left a public setting so that privacy configuration changes can be automatically invoked. Also broadly contemplated herein is an arrangement for selectively displaying messages on the recipient's screen but deferring the messages from being visible on a remote hardware device or software display which is publicly visible. Furthermore, there is broadly contemplated herein a secure arrangement for revealing and responding to deferred messages. More generally, there is broadly contemplated herein a new approach to the provision of application notifications and to alarm control during a desktop screen sharing mode, based on the automatic detection of a screen sharing state and on notifying registered applications of the screen sharing in a unified, consistent manner.
摘要:
A software provisioning model which effectively combines characteristics of both push and pull models. In response to a request, a server sends a workflow or recipe of actions along with code server parameters and a requesting client computer system executes the,workflow and pulls necessary software updates and services to the client.
摘要:
Evaluating the performance of a text analysis engine is provided. A plurality of pre-annotated reference documents and a set of annotation types associated with the pre-annotated reference documents are received. Annotation contexts of reference annotations in the plurality of pre-annotated reference documents are analyzed using the set of annotation types. Similar annotation contexts are identified between the reference annotations and the set of annotation types. Responsive to identifying the similar annotation contexts, the similar annotation contexts are clustered thereby forming a plurality of reference annotation clusters. A set of reference content heterogeneity scores are computed based on the number of reference annotation clusters for each annotation type in the set of annotation types. An integral reference content rate for the set of annotation types is then computed and output to a user.
摘要:
Mechanisms are provided for comparing the performance of applications. An application log record associated with a first application is identified. Mappings between the application logs and underlying log record of environments are made for both the source and the target environments. Performance measurements are made based on both the application logs in the source and target environments are made and compared to each other by way of the mappings. A result of the comparison is output to thereby compare performance of the first application in the source environment with performance of a second application in the target environment.