摘要:
The present invention is directed to a system, including apparatus and architecture, and method for providing scheduled and ad hoc voice over IP conference services having enhanced quality and reliability. The system uses an overlay network of geographically distributed conference servers working simultaneously and collaboratively to host a given conference session. Multiple conference servers simultaneously and collaboratively perform the necessary audio mixing. The voice routing path is established and controlled within the overlay network and supports conference services across different conference service providers.
摘要:
This invention is directed to a system and method for the close coupling of Session Initiation Protocol (SIP) based Voice over Internet Protocol (VoIP) with multiplayer network games. Game state dependent voice communications are used as another method of player interaction in the game environment. The system uses SIP enhanced game servers and conference servers with audio mixing capabilities, and the game server controls the creation, maintenance and changing of the voice conferences. Participation in a voice conference is determined by the game state features associated with each player including distance and direction to determine how the voices are mixed in a voice conference.
摘要:
Systems and methods are provided for maximizing call throughput in a server network by optimizing the balance of stateful to stateless handling or transactions at each server within the network. The identification of transaction messages to be handled statelessly or statefully is made at each proxy server within the network in order to maximize the total throughput at that proxy server within prescribed processor utilization limits. In general, each transaction is handled statefully by at least one server within the network. Reports on the stateful handling of messages and the resource consumption at various proxies are communicated throughout the network to be used in identifying the ratio of messages to be forwarded statefully to messages to be forwarded statelessly at any given proxy.
摘要:
The present invention is directed to a method for propagating contextual data in an audio communication by storing the contextual data obtained from a calling party in an extensible mark-up language formatted text document. A telephone call between a first party and a second party is converted to a session initiation protocol based voice over internet protocol communication, and the stored text document is attached to session initiation protocol messages that control the voice over internet protocol communication. The document is attached to the signaling messages by embedding the text document in a session description payload associated with the session initiation protocol message. The attached document is propagated with the audio communication, including when the signaling messages are used to transfer the audio communication from the second party to a third party or to add one or more addition parties to the audio communication.
摘要:
This invention provides methods and apparatus for web switching without connection termination while providing content routing functionality. Content-aware web switches terminate incoming TCP connections and inspect the HTTP header to recognize the URL (content) being requested from a web server farm. This invention maps application layer information (URLs) to MPLS labels. This allows a standard MPLS switch to provide web switching functionality without terminating TCP connections. In addition to content routing, this method is applied for client session affinity, server load balancing and service differentiation. This invention also relates to using TCP port numbers instead of MPLS labels to achieve web-switching functionality through the use of a TCP router that translates IP address and port numbers.
摘要:
This invention provides methods and apparatus for web switching without connection termination while providing content routing functionality. Content-aware web switches terminate incoming TCP connections and inspect the HTTP header to recognize the URL (content) being requested from a web server farm. This invention maps application layer information (URLs) to MPLS labels. This allows a standard MPLS switch to provide web switching functionality without terminating TCP connections. In addition to content routing, this method is applied for client session affinity, server load balancing and service differentiation. This invention also relates to using TCP port numbers instead of MPLS labels to achieve web-switching functionality through the use of a TCP router that translates IP address and port numbers.
摘要:
Methods and arrangements for virtualizing human agents across multiple locations. A first agent is associated with a first contact center and a second agent is associated with a second contact center. An availability status of the second agent is published, both to the first contact center and to the second contact center. An incoming communication is accepted at the first contact center and a free status of the second agent is ascertained. The incoming communication is routed from the first contact center to the second agent.
摘要:
This invention is directed to a system and method for the close coupling of Session Initiation Protocol (SIP) based Voice over Internet Protocol (VoIP) with multiplayer network games. Game state dependent voice communications are used as another method of player interaction in the game environment. The system uses SIP enhanced game servers and conference servers with audio mixing capabilities, and the game server controls the creation, maintenance and changing of the voice conferences. Participation in a voice conference is determined by the game state features associated with each player including distance and direction to determine how the voices are mixed in a voice conference.
摘要:
The present invention provides a method and system for providing quality-of-service to VoIP over a wireless local access network by providing periodic, contention-free access to a wireless link for voice packets. This is achieved by coupling Session Initiation Protocol (“SIP”) signaling for call setup with the Point Coordination Function mode of operation of the 802.11 medium access control. The result is that VoIP call signaling via SIP is tied with availability of periodic time-slots on the wireless medium. The periodic time-slots are used to guarantee contention-free access to the wireless link for voice packets. Accordingly, the present invention, in effect, merges two networking technologies: SIP-based VoIP and 802.11-based wireless LANs.
摘要:
This invention provides methods and apparatus for web switching without connection termination while providing content routing functionality. Content-aware web switches terminate incoming TCP connections and inspect the HTTP header to recognize the URL (content) being requested from a web server farm. This invention maps application layer information (URLs) to MPLS labels. This allows a standard MPLS switch to provide web switching functionality without terminating TCP connections. In addition to content routing, this method is applied for client session affinity, server load balancing and service differentiation. This invention also relates to using TCP port numbers instead of MPLS labels to achieve web-switching functionality through the use of a TCP router that translates IP address and port numbers.