公开(公告)号：US20100169430A1

公开(公告)日：2010-07-01

申请号：US12346050

申请日：2008-12-30

Applicant: Herbert Willi Artur Ristock ,  S. Michael Perlmutter ,  Brian Galvin

Inventor： Herbert Willi Artur Ristock ,  S. Michael Perlmutter ,  Brian Galvin

IPC: G06F15/16 ,  H04L12/66

CPC classification number: H04L63/08 ,  H04L63/105 ,  H04L63/20

Abstract: A communication software module executing on a computerized appliance from a machine-readable medium includes functionality enabling a user to direct a communication event to a particular destination by an address of the destination, functionality for transmitting the destination address to a remote trust authority, functionality for initiating the communication event, and functionality for receiving trust information from the remote trust authority, the trust information associated with an enterprise or a person associated with the destination address. Various communication modules are provided, such as email clients, instant messaging systems, chat systems, and voice communication systems.

Abstract translation: 从机器可读介质在计算机化设备上执行的通信软件模块包括使用户能够通过目的地地址将通信事件定向到特定目的地的功能，将目的地地址发送到远程信任机构的功能，用于 发起通信事件，以及用于从远程信任机构接收信任信息的功能，与企业或与目的地地址相关联的人员相关联的信任信息。 提供各种通信模块，例如电子邮件客户端，即时消息系统，聊天系统和语音通信系统。

公开(公告)号：US20100169265A1

公开(公告)日：2010-07-01

申请号：US12346441

申请日：2008-12-30

Applicant: Herbert Willi Artur Ristock ,  S. Michael Perlmutter ,  Brian Galvin

Inventor： Herbert Willi Artur Ristock ,  S. Michael Perlmutter ,  Brian Galvin

IPC: G06N7/02 ,  G06F17/00 ,  G06F17/30 ,  G06F15/16

CPC classification number: H04L63/126 ,  G06Q10/06 ,  G06Q10/0637 ,  G06Q10/105 ,  G06Q30/06

Abstract: A method, using trust software executing from a machine-readable medium on a computerized appliance operating as a trust authority, to assign to a person, a file, or an enterprise an indication of trustworthiness, includes steps of (a) assembling information concerning the person, file, or enterprise; (b) applying trust logic to the information assembled for individual ones of the persons, files or enterprises to assign a trust score; and (c) storing the score associated with at least an identity of the person, file or enterprise.

Abstract translation: 一种方法，使用从作为信任机构操作的计算机化设备上的机器可读介质执行的信任软件，向个人，文件或企业分配可信赖性的指示，包括以下步骤：（a）组合关于 人员，档案或企业; （b）将信任逻辑应用于为个人，档案或企业的个人信息组合而分配信任评分; 和（c）存储与至少人，文件或企业的身份相关联的分数。

公开(公告)号：US20100165887A1

公开(公告)日：2010-07-01

申请号：US12346425

申请日：2008-12-30

Applicant: Herbert Willi Artur Ristock ,  Brian Galvin ,  S. Michael Perlmutter ,  Andriy Ryabchun

Inventor： Herbert Willi Artur Ristock ,  Brian Galvin ,  S. Michael Perlmutter ,  Andriy Ryabchun

IPC: H04L12/16 ,  H04N7/15

CPC classification number: G06F21/30 ,  H04L12/1818 ,  H04L63/205 ,  H04L65/4038 ,  H04N7/15

Abstract: A conferencing application executing on a computerized appliance from a machine-readable medium, the computerized appliance coupled to one or more networks is provided, the application including functionality for responding to requests to join a conference, and for enabling requesters as participants, functionality for receiving and rendering text, voice or video data from each registered participant as text, voice or video data to be transmitted to individual ones of other participants, functionality for controlling which received text, voice or video data is transmitted to which participants, and functionality for receiving and executing instructions from a trust authority.

Abstract translation: 提供了一种从机器可读介质在计算机化设备上执行的会议应用程序，耦合到一个或多个网络的计算机化设备，所述应用包括用于响应加入会议的请求的功能，以及用于使请求者作为参与者，用于接收的功能 以及将来自每个注册的参与者的文本，语音或视频数据作为要发送到其他参与者的个人的文本，语音或视频数据，将用于控制哪个接收到的文本，语音或视频数据发送给哪个参与者的功能以及用于接收的功能 并执行来自信任机构的指令。

公开(公告)号：US20080313247A1

公开(公告)日：2008-12-18

申请号：US11951721

申请日：2007-12-06

Applicant: Brian Galvin

Inventor： Brian Galvin

IPC: G06F17/00

CPC classification number: G06F16/951

Abstract: A computer implemented method for scoring a first network node comprising data accessible to a user when connected to the network has steps of (a) determining at least an approximate probability for the first network node that a user not connected to the node will connect to the first node before connecting to any other node; and (b) assigning a score to the node based at least in part on the determined probability.

Abstract translation: 用于对包括连接到网络的用户可访问的数据进行评分的第一网络节点的计算机实现方法具有以下步骤：（a）至少确定第一网络节点的未连接到节点的用户将连接到 连接任何其他节点之前的第一个节点; 以及（b）至少部分地基于所确定的概率向所述节点分配分数。

公开(公告)号：US20080313115A1

公开(公告)日：2008-12-18

申请号：US11951855

申请日：2007-12-06

Applicant: Brian Galvin

Inventor： Brian Galvin

IPC: G06F17/00

CPC classification number: G06F16/951

Abstract: A method for predicting demographic phenomena has steps for (a) determining behavioral characteristics of a specific population group related by one or more of interest or behavior; (b) creating one or more browsing software agents incorporating behavioral characteristics from step (a) and enabled to browse a network graph; (c) executing the software agents against the network graph, and noting resulting network phenomena; (d) monitoring the network graph in absence of execution of the software agents; and (e) in the event of reappearance of phenomena from step (c), concluding that real persons of the specific population group are active in producing the network phenomena.

Abstract translation: 预测人口现象的方法具有以下步骤：（a）确定由一个或多个兴趣或行为相关的特定人群的行为特征; （b）创建一个或多个包含来自步骤（a）的行为特征的浏览软件代理，并且能够浏览网络图; （c）根据网络图执行软件代理，并注意到导致的网络现象; （d）在没有执行软件代理的情况下监视网络图; （e）如果重新出现步骤（c）的现象，则得出结论，特定人口群体的真实人员在产生网络现象方面是积极的。

公开(公告)号：US20080043988A1

公开(公告)日：2008-02-21

申请号：US11927431

申请日：2007-10-29

Applicant: Brian Galvin

Inventor： Brian Galvin

IPC: H04M3/00

CPC classification number: H04M3/5183 ,  H04M3/51 ,  H04M3/5175

Abstract: According to the invention, a system and method for integrating agent scripting, call routing and workforce management functions in contact centers, enabling them to work together without opposing the influence of the workforce management system against those of the other two systems, is disclosed. In an embodiment of the invention, a feedback mechanism is provided between the agent scripting engine and either the forecasting engine or the adherence module of the workforce management system, or both. This feedback mechanism is used to pass useful information dynamically between the said workforce management system and the said agent scripting engine, said information exchange being unidirectional in either direction, or bidirectional. A similar feedback mechanism is provided between the routing system and either the forecasting engine or the adherence module of the workforce management system, or both. This second feedback mechanism is used to pass useful information dynamically between the said workforce management system and the said call routing system, said information exchange being unidirectional in either direction, or bidirectional. In another embodiment of the invention, a method in which information is passed from an agent scripting engine and a call routing system to the forecasting engine or adherence module of a workforce management system, or both, is disclosed.

Abstract translation: 根据本发明，公开了一种用于将代理脚本，呼叫路由和人力管理功能集成在联络中心中的系统和方法，使得他们能够在不反对劳动力管理系统对其他两个系统的影响的情况下一起工作。 在本发明的一个实施例中，在代理脚本引擎与劳动力管理系统的预测引擎或附着模块之间提供反馈机制，或两者。 该反馈机制用于在所述劳动力管理系统和所述代理脚本引擎之间动态传递有用的信息，所述信息交换在任一方向或双向上是单向的。 在路由系统与劳动力管理系统的预测引擎或附着模块之间提供类似的反馈机制，或两者兼而有之。 该第二反馈机制用于在所述劳动力管理系统和所述呼叫路由系统之间动态传递有用信息，所述信息交换在任一方向或双向上是单向的。 在本发明的另一个实施例中，公开了一种方法，其中将信息从代理脚本引擎和呼叫路由系统传递到劳动力管理系统或两者的预测引擎或附着模块。

公开(公告)号：US20070155510A1

公开(公告)日：2007-07-05

申请号：US11564185

申请日：2006-11-28

Applicant: Brian Galvin ,  Marshall Votta

Inventor： Brian Galvin ,  Marshall Votta

IPC: A63F13/00

CPC classification number: G11B20/00086 ,  G06F21/64 ,  G11B20/00173 ,  G11B20/00876

Abstract: Aspects of the present invention relate to improved systems and methods adapted to receive an audio recording from a celebrity and store the audio recording in a digital format, wherein the audio recording contains a personalized message from the celebrity to an intended recipient. The audio recording with the authentication information may be transferred to a portable memory facility, and the portable memory facility associated with a collectible item.

Abstract translation: 本发明的方面涉及适于从名人接收音频记录并以数字格式存储音频记录的改进的系统和方法，其中所述音频记录包含从名人到预期接收者的个性化消息。 具有认证信息的音频记录可以被传送到便携式存储设备和与可收集项目相关联的便携式存储设备。