公开(公告)号：US20140355746A1

公开(公告)日：2014-12-04

申请号：US14460758

申请日：2014-08-15

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Mehrad Yasrebi ,  James Jackson

IPC: H04M3/53

CPC classification number: H04L51/36 ,  H04L41/5064 ,  H04L51/14 ,  H04L51/24 ,  H04M3/5183 ,  H04M3/5307 ,  H04M15/06

Abstract: A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the identified user and one or more address books associated with message recipients by comparing the user identification designation to one or more entries in the one or more recipient databases. The incoming communication is routed to the determined message recipient. Escalation procedures are implemented up to a configured level in the recipient organization based on various criteria. As messages are escalated and deposited in mailboxes associated with the determined message recipients, the determined message recipients are notified of the deposited messages.

Abstract translation: 至少部分地基于与进入通信相关联的用户标识指定来识别用户。 至少部分地通过将用户标识指定与一个或多个接收者数据库中的一个或多个条目进行比较，至少部分地基于所识别的用户和与消息接收者相关联的一个或多个地址簿来确定消息收件人。 传入的通信被路由到确定的消息接收者。 基于各种标准，升级过程在受理组织中实现为配置级别。 随着消息被升级并存放在与确定的消息收件人相关联的邮箱中，所确定的消息收件人被通知所存储的消息。

公开(公告)号：US08837707B2

公开(公告)日：2014-09-16

申请号：US13762634

申请日：2013-02-08

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Mehrad Yasrebi ,  James Jackson

IPC: H04M3/00 ,  H04M3/53 ,  H04L12/58 ,  H04M15/06 ,  H04L12/24

CPC classification number: H04L51/36 ,  H04L41/5064 ,  H04L51/14 ,  H04L51/24 ,  H04M3/5183 ,  H04M3/5307 ,  H04M15/06

Abstract: A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the identified user and one or more address books associated with message recipients by comparing the user identification designation to one or more entries in the one or more recipient databases. The incoming communication is routed to the determined message recipient. Escalation procedures are implemented up to a configured level in the recipient organization based on various criteria. As messages are escalated and deposited in mailboxes associated with the determined message recipients, the determined message recipients are notified of the deposited messages.

Abstract translation: 至少部分地基于与进入通信相关联的用户标识指定来识别用户。 至少部分地通过将用户标识指定与一个或多个接收者数据库中的一个或多个条目进行比较，至少部分地基于所识别的用户和与消息接收者相关联的一个或多个地址簿来确定消息收件人。 传入的通信被路由到确定的消息接收者。 基于各种标准，升级过程在受理组织中实现为配置级别。 随着消息被升级并存放在与确定的消息收件人相关联的邮箱中，所确定的消息收件人被通知所存储的消息。

公开(公告)号：US20130308449A1

公开(公告)日：2013-11-21

申请号：US13951195

申请日：2013-07-25

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Bernard Ku ,  James Jackson ,  Mehrad Yasrebi

IPC: H04L12/851

CPC classification number: H04L47/24 ,  H04L47/12 ,  H04L65/1069 ,  H04L65/80

Abstract: Systems and methods to select peered border elements for a communication session based on Quality-of-Service (QoS) are disclosed. In particular, an example method includes determining a composite QoS parameter of a communication session based on weighting QoS parameters of the session, the QoS parameters including a grade of service parameter of the session and a preferred mode of communication for a voice over Internet protocol (VoIP) device of a called party; querying a telephone number mapping server for a status of each of the peered border elements; assigning the session to be handled by a selected peered border element of the peered border elements based on the composite QoS parameter and the status of each of the peered border elements; and generating a QoS authorization token to reserve network resources associated with the selected peered border element.

Abstract translation: 公开了基于服务质量（QoS）为通信会话选择对等边界元素的系统和方法。 具体地，示例性方法包括基于会话的加权QoS参数来确定通信会话的组合QoS参数，所述QoS参数包括会话的服务等级等级以及用于因特网协议语音的优选通信模式（ VoIP）设备; 对电话号码映射服务器查询每个对等边界元素的状态; 基于所述复合QoS参数和所述对等边界元素中的每一个的状态，分配由所述对等边界元素的所选择的对等边界元素处理的会话; 以及生成QoS授权令牌以保留与所选择的对等边界元素相关联的网络资源。

公开(公告)号：US20130148795A1

公开(公告)日：2013-06-13

申请号：US13762634

申请日：2013-02-08

Applicant: AT&T Intellectual Property I, L.P.

Inventor： Mehrad Yasrebi ,  James Jackson

IPC: H04M3/53

CPC classification number: H04L51/36 ,  H04L41/5064 ,  H04L51/14 ,  H04L51/24 ,  H04M3/5183 ,  H04M3/5307 ,  H04M15/06

Abstract: A user is identified based at least in part on a user identification designation associated with an incoming communication. A message recipient is then determined based at least in part on the identified user and one or more address books associated with message recipients by comparing the user identification designation to one or more entries in the one or more recipient databases. The incoming communication is routed to the determined message recipient. Escalation procedures are implemented up to a configured level in the recipient organization based on various criteria. As messages are escalated and deposited in mailboxes associated with the determined message recipients, the determined message recipients are notified of the deposited messages.

Abstract translation: 至少部分地基于与进入通信相关联的用户标识指定来识别用户。 至少部分地通过将用户标识指定与一个或多个接收者数据库中的一个或多个条目进行比较，至少部分地基于所识别的用户和与消息接收者相关联的一个或多个地址簿来确定消息收件人。 传入的通信被路由到确定的消息接收者。 基于各种标准，升级过程在受理组织中实现为配置级别。 随着消息被升级并存放在与确定的消息收件人相关联的邮箱中，所确定的消息收件人被通知所存储的消息。

公开(公告)号：US20130028397A1

公开(公告)日：2013-01-31

申请号：US13628865

申请日：2012-09-27

Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.

Inventor： James Jackson ,  Mehrad Yasrebi

IPC: H04M1/64

CPC classification number: H04M3/53333 ,  H04M2201/36

Abstract: A system that incorporates teachings of the present disclosure may include, for example, a method that involves receiving an indication that communications with a subscriber have been interrupted while engaged in voicemail processing, and recording a pointer to a last state of voicemail processing. Additional embodiments are disclosed.

Abstract translation: 结合本公开的教导的系统可以包括例如涉及在进行语音邮件处理时接收与订户的通信已被中断以及记录指向最后的语音邮件处理状态的指示的方法。 公开了另外的实施例。