Abstract:
Various arrangements are presented for reducing channel change times. A first tuner of a television receiver may tune to a decryption key transponder stream. The decryption key transponder stream may include a plurality of decryption keys for a plurality of television channels that are transmitted to the television receiver via a plurality of transponder streams. Such keys may be buffered. A second tuner of the television receiver may be tuned to a media transponder stream to receive a television channel. A buffered decryption key may be used in decoding the television channel.
Abstract:
Non-multimedia information may be produced from devices such as alarms, appliances, automobiles, building systems, weather stations, home automation systems, and the like. A method and devices communicate non-multimedia content via a standardized network architecture. Non-multimedia data is received from a remote device with a standardized network aliasing device. The standardized network aliasing device is able to communicate on a network that conforms, for example, to a Digital Living Network Alliance (DLNA) protocol. The non-multimedia data is formatted with the standardized network aliasing device into a standardized-format file. The standardized-format file conforms to a selected media class. The standardized-format file is exposed on the network that conforms to the DLNA protocol and communicated to a remote DLNA-enabled device that is also coupled to the network that conforms to the DLNA protocol.
Abstract:
One embodiment may take the form of a method for routing a signal to a target device. The method may include a control device that may transmit a signal on a first network. The signal may reach devices other than the target device. The devices that receive the signal may recognize that the signal is intended for another device and may transmit the signal on a second network. The signal may be received by the target device via the second network.
Abstract:
Customer service calls to media service providers are addressed by remotely monitoring and diagnosing the customer's installed equipment. Such remote diagnosis decreases the need for assistance from customer service representatives and on-site repair technicians. In a method of operating a customer service routing system for a media service provider, subscriber equipment is first identified and then data specific to the subscriber equipment is collected. Relevant data can be maintained as an equipment health history in a database that is updated periodically by automatic monitoring. The database can be located within a remote server. Equipment data can be extracted automatically and relayed directly to the subscriber, thereby bypassing interaction with a customer service representative.