摘要:
A method, apparatus, and computer instructions for managing messages. In response to a request by an invitee to add a third party to a messaging session with a number of parties, a stealth invite is sent to the third party. If the stealth invite is accepted, messages sent to and received from the parties are sent to the third party without the number of parties knowing of a presence of the third party in the messaging session. The addition of the third party is not announced or indicated to the other parties. The third party also is unable to send messages to the other parties, but may in some cases send messages to the invitee. A recording feature allows a party to automatically record all messages that the party can see. This feature is initiated at the beginning of a messaging session and can be set as a default.
摘要:
The invention comprises capturing a customer's speech, recognizing a key word in the customer's speech, searching a database, and retrieving information from the database. The retrieving is a real-time process, completed during a conversation involving the customer and a customer service representative. Examples include methods employing computerized speech recognition and key words to improve customer service, systems for executing methods of the present invention, and instructions on a computer-usable medium, or resident in a computer system, for executing methods of the present invention.
摘要:
A method and system are provided in which broadcast signals are received and converted into data streams for processing. A user is enabled to select preferred broadcast stations for monitoring and signals from the selected stations are converted into digital data streams which are input to first-in first-out (FIFO) memory units to enable a local storage of a segment of predetermined duration of broadcast signals on different FIFO tracks in a user receiving device. The FIFO is dynamically allocated for the selected stations and as each FIFO memory for each selected station becomes full, old information or content is moved out of memory as new information or content is applied to the FIFO. The receiving device includes means for enabling a user to move forward or backward within the stored segment. Partitions or markers are provided to separate broadcast content items, such as sequentially played songs within the stored segment, to enable incremental movement to selected positions within the stored segment. Sections of stored segments which are selected for user processing are copied to separate memory locations for access to avoid interference with the continuing FIFO storage of received broadcast signals.
摘要:
The invention is an improvement to a storage virtualization system that enables the system to determine a class of service for potential storage devices and allows a user, administrator, or application to select a minimum class of service for any given type of data. The class of service is based upon factors that reflect a potential storage device's reliability, such as the device type and historical uptime data. In a P2P environment, the class of service also includes additional factors, such as the type of attached processing unit and the type of operating system running the attached processing unit.
摘要:
An efficiency-based workload manager samples multiple actual resource use characteristics while a process executes, where the actual resource use characteristics designate a portion of a total amount of system resources available to the process that are utilized by the process at multiple times over a sampling period. Next, responsive to detecting the conclusion of the sampling period, the efficiency-based workload manager determines an operation based resource utilization threshold for the process based on a maximum resource use within the multiple samplings of actual resource use characteristics. Then, the efficiency-based workload manager stores the operation based resource utilization threshold for access by a workload manager, where the workload manager uses the operation based resource utilization threshold to restrict the process to resource use up to the operation based resource utilization threshold within an execution environment managed by the workload manager.
摘要:
The invention is an improvement to a storage virtualization system that enables the system to determine a class of service for potential storage devices and allows a user, administrator, or application to select a minimum class of service for any given type of data. The class of service is based upon factors that reflect a potential storage device's reliability, such as the device type and historical uptime data. In a P2P environment, the class of service also includes additional factors, such as the type of attached processing unit and the type of operating system running the attached processing unit.
摘要:
The invention is an improvement to a storage virtualization system that enables the system to determine a class of service for potential storage devices and allows a user, administrator, or application to select a minimum class of service for any given type of data. The class of service is based upon factors that reflect a potential storage device's reliability, such as the device type and historical uptime data. In a P2P environment, the class of service also includes additional factors, such as the type of attached processing unit and the type of operating system running the attached processing unit.
摘要:
Changes in wireless service user behavior are encouraged and produced to shape utilization patterns among cells within a rate plan region by using shaping rules which define potential discounts from a standard charge rate under certain cell-specific utilization conditions, analyzing the shaping rules and utilization statistics of a cell upon service initiation, generating a discount from the standard rate for underutilized cells. The user is notified of these discount opportunities using text messages, icons, or other means. Over time, the users learn that at certain places and times, significant discounts are offered, and thus changes their behavior to take advantage of those discounts, thereby shaping traffic in a manner desired by the service provider.
摘要:
A method and implementing instant messaging processing system are provided which include means by which a user is enabled to input certain selective details concerning the user's off-line status. Such user selections are stored by an IM server and subsequently made available to other IM users when such other IM users log-on to the IM application. User selections include a listing of common reasons why a user is not available and means are provided for the user to select specific applicable details concerning the user's off-line status. A user is also enabled to input custom text messages to selectively provide even more specific detail to other users of the IM application concerning the user's off-line status. Means are further provided to enable a user to input more than one custom off-line message and also to indicate the timing of each message and when each message shall be made available to other IM users. A user is also enabled to selectively designate certain individuals to whom access to predetermined messages is made available during the off-line status of the IM user such that access to one off-line message is made available to selected IM participants but not to all IM participants.
摘要:
Changes in user behavior of usage of wireless services from a mobile device are encouraged in order to effect shaping of traffic and utilization patterns among a plurality of cells within a rate plan region, wherein a discount indicator disposed in said mobile device is provided to notify a user of a discount available for consuming wireless service from a given cell. A geo-cost policy is established for that user or mobile device in which rules and conditions according to the available discounts and class of service are defined. A service completer queues services and automatically completes queued services upon present conditions meeting said geo-cost policy rules, such as delaying and later delivering messages when the mobile device is relocated to a cell where discounts are being offered.