摘要:
A method, system and computer program for automatically generating call flow statistics in a voice application. Embodiments of the present invention address deficiencies of the art in respect to call flow statistics generation systems and provide a novel and non-obvious method, system and computer program product for automatically generating a call flow statistics-generating application and presenting updated statistics on a call flow representation. Various statistics collection points are identified on the visual representation. Upon running of the voice application, call flow statistics are gathered and presented for each statistics collection point. Call identifiers corresponding to each call path can be selected and call paths corresponding to the selected call identifier may be highlighted and their call statistics displayed.
摘要:
A software method for allocating application tasks between a client and a server can include the step of detecting client-based computing resources for executing at least one application task. At least one indicator of the detected client-based computing resources can be conveyed to a remotely located application server, the application server can determine whether to allocate at least one application task to the client or to a server component based upon at least one indicator.
摘要:
The present invention discloses a concept and a use of audio anchors within voice-enabled interfaces. Audio anchors can be user configurable points from which audio playback occurs. In the invention, a user can identify an interface position at which an audio anchor is to be established. The computing device can determine an anchor direction setting, with values that include forward playback and backward playback. Interface items can then be audibly enumerated from the audio anchor in a direction indicated by the anchor direction setting. For example, if a set of interface items are alphabetically ordered items and if an audio anchor is set at a first item beginning with a letter “G” and an anchor direction is set to indicate backward playback, then the interface items beginning with letters “A-F” can be audibly played in reverse alphabetical order. Additionally, a rate of audio playback can be user adjustable.
摘要:
A method for prompting user input for a multimodal interface including the steps of providing a multimodal interface to a user, where the interface includes a visual interface having a plurality of input regions, each having at least one input field; selecting an input region and processing a multi-token speech input provided by the user, where the processed speech input includes at least one value for at least one input field of the selected input region; and storing at least one value in at least one input field.
摘要:
A method for producing speech output can include the step of selecting a TTS output device from a plurality of available output devices. The selected output device can be associated with outputting content of an application responsive to a print command. According to the method, the print command can be detected, which results in the content of the application being conveyed to the selected TTS output device. The TTS output device can be associated with at least one text-to-speech engine. Upon content conveyance to the TTS output device, at least a portion of the content can be automatically converted using the text-to-speech engine. The speech converted content can be outputted.
摘要:
Methods, systems, and products for testing a grammar used in speech recognition for reliability in a plurality of operating environments having different background noise that include: receiving recorded background noise for each of the plurality of operating environments; generating a test speech utterance for recognition by a speech recognition engine using a grammar; mixing the test speech utterance with each recorded background noise, resulting in a plurality of mixed test speech utterances, each mixed test speech utterance having different background noise; performing, for each of the mixed test speech utterances, speech recognition using the grammar and the mixed test speech utterance, resulting in speech recognition results for each of the mixed test speech utterances; and evaluating, for each recorded background noise, speech recognition reliability of the grammar in dependence upon the speech recognition results for the mixed test speech utterance having that recorded background noise.
摘要:
A method for prompting user input for a multimodal interface including the steps of providing a multimodal interface to a user, where the interface includes a visual interface having a plurality of input regions, each having at least one input field; selecting an input region and processing a multi-token speech input provided by the user, where the processed speech input includes at least one value for at least one input field of the selected input region; and storing at least one value in at least one input field.
摘要:
A prompt generation engine operates to dynamically extend prompts of a multimodal application. The prompt generation engine receives a media file having a metadata container. The prompt generation engine operates on a multimodal device that supports a voice mode and a non-voice mode for interacting with the multimodal device. The prompt generation engine retrieves from the metadata container a speech prompt related to content stored in the media file for inclusion in the multimodal application. The prompt generation engine modifies the multimodal application to include the speech prompt.
摘要:
A method for prompting user input for a multimodal interface including the steps of providing a multimodal interface to a user, where the interface includes a visual interface having a plurality of input regions, each having at least one input field; selecting an input region and processing a multi-token speech input provided by the user, where the processed speech input includes at least one value for at least one input field of the selected input region; and storing at least one value in at least one input field.
摘要:
A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual option as a valid output of the pre-built grammar if the individual option is a potential valid match to a recognition phrase (12) or an annotation (13) in the pre-built grammar, and treating (14) the individual option as an independent grammar from the pre-built grammar if the individual option fails to be a potential valid match to the recognition phrase or the annotation in the pre-built grammar.