Dynamically extending the speech prompts of a multimodal application
    71.
    发明授权
    Dynamically extending the speech prompts of a multimodal application 有权
    动态扩展多模式应用程序的语音提示

    公开(公告)号:US08290780B2

    公开(公告)日:2012-10-16

    申请号:US12490443

    申请日:2009-06-24

    IPC分类号: G10L15/00

    摘要: Dynamically extending the speech prompts of a multimodal application including receiving, by the prompt generation engine, a media file having a metadata container; retrieving, by the prompt generation engine from the metadata container, a speech prompt related to content stored in the media file for inclusion in the multimodal application; and modifying, by the prompt generation engine, the multimodal application to include the speech prompt.

    摘要翻译: 动态扩展多模式应用的语音提示,包括由提示产生引擎接收具有元数据容器的媒体文件; 由提示产生引擎从元数据容器检索与存储在媒体文件中的内容有关的语音提示,以便包含在多模式应用中; 并且由提示生成引擎修改多模式应用以包括语音提示。

    DYNAMICALLY PUBLISHING DIRECTORY INFORMATION FOR A PLURALITY OF INTERACTIVE VOICE RESPONSE SYSTEMS
    72.
    发明申请
    DYNAMICALLY PUBLISHING DIRECTORY INFORMATION FOR A PLURALITY OF INTERACTIVE VOICE RESPONSE SYSTEMS 失效
    多媒体语音响应系统动态发布目录信息

    公开(公告)号:US20120257730A1

    公开(公告)日:2012-10-11

    申请号:US13527355

    申请日:2012-06-19

    IPC分类号: H04M1/64

    CPC分类号: H04M3/493

    摘要: Some example embodiments include a method of dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems. The method includes receiving, by the IVR directory service on behalf of one of the IVR systems, a web services update request. The method includes determining, by the IVR directory service in response to the web services update request, updated directory information for the IVR system. The method includes updating the IVR system directory with the updated directory information for the IVR system. The method includes generating an updated voice mode user interface to reflect the updated IVR system directory with the updated directory information for the IVR system. The generating includes creating one more voice dialogs in accordance with the directory information, the one or more voice dialogs specifying a call flow defining the interaction between a caller and the IVR directory service.

    摘要翻译: 一些示例实施例包括动态地发布多个交互式语音应答(IVR)系统的目录信息的方法。 该方法包括代表IVR系统之一的IVR目录服务接收web服务更新请求。 该方法包括响应于Web服务更新请求,通过IVR目录服务确定用于IVR系统的更新的目录信息。 该方法包括用IVR系统更新的目录信息更新IVR系统目录。 该方法包括生成更新的语音模式用户界面,以使用IVR系统的更新的目录信息来反映更新的IVR系统目录。 生成包括根据目录信息创建另外一个语音对话,所述一个或多个语音对话框指定定义呼叫者与IVR目录服务之间的交互的呼叫流程。

    Dynamically publishing directory information for a plurality of interactive voice response systems
    73.
    发明授权
    Dynamically publishing directory information for a plurality of interactive voice response systems 有权
    动态地发布多个交互式语音应答系统的目录信息

    公开(公告)号:US08229081B2

    公开(公告)日:2012-07-24

    申请号:US12109214

    申请日:2008-04-24

    IPC分类号: H04M1/64

    CPC分类号: H04M3/493

    摘要: Methods, apparatus, and products are disclosed for dynamically publishing directory information for a plurality of interactive voice response (‘IVR’) systems through an IVR directory service that include: providing a description of a web services publication interface for the IVR directory service; receiving, on behalf of one or more IVR systems, web services publication requests through the publication interface; determining, in response to the web services publication requests, directory information for each IVR system requesting publication; adding the directory information for each IVR system to an IVR system directory; generating a voice mode user interface to reflect the directory information for each IVR system added to the IVR system directory; and interacting, using the voice mode user interface, with a caller to identify a particular IVR system in dependence upon the IVR system directory and query information provided by the caller and to connect the caller with the identified IVR system.

    摘要翻译: 公开了用于通过IVR目录服务动态地发布用于多个交互式语音响应(“IVR”)系统的目录信息的方法,装置和产品,其包括:提供用于IVR目录服务的Web服务发布界面的描述; 通过出版界面接收代表一个或多个IVR系统的Web服务发布请求; 响应于所述Web服务发布请求确定请求发布的每个IVR系统的目录信息; 将每个IVR系统的目录信息添加到IVR系统目录; 生成语音模式用户界面,以反映添加到IVR系统目录的每个IVR系统的目录信息; 并且使用语音模式用户界面与呼叫者进行交互,以根据IVR系统目录和由呼叫者提供的查询信息来识别特定的IVR系统,并将呼叫者连接到所识别的IVR系统。

    Printing to a text-to-speech output device
    75.
    发明授权
    Printing to a text-to-speech output device 有权
    打印到文本到语音输出设备

    公开(公告)号:US08170877B2

    公开(公告)日:2012-05-01

    申请号:US11156958

    申请日:2005-06-20

    IPC分类号: G10L13/08

    CPC分类号: G10L13/00

    摘要: A method for producing speech output can include the step of selecting a TTS output device from a plurality of available output devices. The selected output device can be associated with outputting content of an application responsive to a print command. According to the method, the print command can be detected, which results in the content of the application being conveyed to the selected TTS output device. The TTS output device can be associated with at least one text-to-speech engine. Upon content conveyance to the TTS output device, at least a portion of the content can be automatically converted using the text-to-speech engine. The speech converted content can be outputted.

    摘要翻译: 用于产生语音输出的方法可以包括从多个可用输出设备中选择TTS输出设备的步骤。 选择的输出设备可以响应于打印命令与输出应用的内容相关联。 根据该方法,可以检测打印命令,这导致应用程序的内容被传送到所选择的TTS输出设备。 TTS输出设备可以与至少一个文本到语音引擎相关联。 当内容传送到TTS输出设备时,可以使用文本到语音引擎自动转换内容的至少一部分。 可以输出语音转换的内容。

    System, apparatus, and methods for creating alternate-mode applications
    76.
    发明授权
    System, apparatus, and methods for creating alternate-mode applications 失效
    用于创建备用模式应用程序的系统,设备和方法

    公开(公告)号:US07920681B2

    公开(公告)日:2011-04-05

    申请号:US10982491

    申请日:2004-11-05

    IPC分类号: H04M11/00

    CPC分类号: G06F8/38

    摘要: A system, apparatus, and method for creating alternate-mode interactive applications is provided. A system for creating an alternate-mode interactive application includes a selection module for selecting a voice-mode element from a set of voice-mode elements defining a voice-mode interactive application for accomplishing a predetermined user-directed task The system also includes a generation module for generating an alternate-mode element corresponding to the selected voice-mode element, the alternate-mode element having a modality different than the voice-mode element. The system further includes a construction module for constructing an alternate-mode interactive application based upon the generated alternate-mode element.

    摘要翻译: 提供了一种用于创建交替模式交互应用的系统,装置和方法。 用于创建替代模式交互应用的系统包括选择模块,用于从定义用于完成预定的用户导向的任务的语音模式交互应用的一组语音模式元素中选择语音模式元素。该系统还包括一代 模块,用于生成与所选择的语音模式元素相对应的替代模式元素,所述交替模式元素具有与语音模式元素不同的模式。 该系统还包括用于基于所生成的替代模式元件构建替代模式交互应用的构造模块。

    Multimodal Teleconferencing
    77.
    发明申请
    Multimodal Teleconferencing 有权
    多模式电话会议

    公开(公告)号:US20110032845A1

    公开(公告)日:2011-02-10

    申请号:US12535923

    申请日:2009-08-05

    IPC分类号: H04L12/16 G10L15/00

    摘要: Multimodal teleconferencing including receiving, by a multimodal teleconferencing module, a speech utterance from one of a plurality of participants in the multimodal teleconference; identifying the participant making the speech utterance as a current speaker; retrieving, by the multimodal teleconferencing module from accounts for the current speaker, content for display to the current speaker; retrieving, by the multimodal teleconferencing module from accounts for the current speaker, content for display to one or more other participants in the multimodal teleconference; providing, by the multimodal teleconferencing module to a multimodal teleconferencing client for display to the current speaker, an identification of the speaker and the content retrieved for the speaker; and providing, by the multimodal teleconferencing module to one or more of multimodal teleconferencing clients for display to the other participants, an identification of the current speaker with the content retrieved for the one or more other participants in the multimodal teleconference.

    摘要翻译: 多模式电话会议包括由多模式电话会议模块接收来自多模式电话会议中的多个参与者之一的演讲话语; 将作为演讲话语的参与者识别为当前的演讲者; 由多模式电话会议模块从当前说话者的帐户检索用于显示给当前说话者的内容; 由多模式电话会议模块从当前说话者的帐户中检索用于向多模式电话会议中的一个或多个其他参与者显示的内容; 由多模式电话会议模块向多模式电话会议客户端提供用于向当前扬声器显示的扬声器的标识和为扬声器检索的内容; 以及由所述多模式电话会议模块向一个或多个多模式电话会议客户端提供用于向所述其他参与者显示的当前说话者的识别,所述内容是为所述多模式电话会议中的所述一个或多个其他参与者检索的内容。

    Dynamically Extending The Speech Prompts Of A Multimodal Application
    78.
    发明申请
    Dynamically Extending The Speech Prompts Of A Multimodal Application 有权
    动态扩展多模式应用程序的语音提示

    公开(公告)号:US20100332234A1

    公开(公告)日:2010-12-30

    申请号:US12490443

    申请日:2009-06-24

    IPC分类号: G10L15/22

    摘要: Dynamically extending the speech prompts of a multimodal application including receiving, by the prompt generation engine, a media file having a metadata container; retrieving, by the prompt generation engine from the metadata container, a speech prompt related to content stored in the media file for inclusion in the multimodal application; and modifying, by the prompt generation engine, the multimodal application to include the speech prompt.

    摘要翻译: 动态地扩展多模式应用的语音提示,包括由提示产生引擎接收具有元数据容器的媒体文件; 由提示产生引擎从元数据容器检索与存储在媒体文件中的内容有关的语音提示,以便包含在多模式应用中; 并且由提示生成引擎修改多模式应用以包括语音提示。

    Speech Capabilities Of A Multimodal Application
    79.
    发明申请
    Speech Capabilities Of A Multimodal Application 有权
    多模式应用程序的语音能力

    公开(公告)号:US20100299146A1

    公开(公告)日:2010-11-25

    申请号:US12468166

    申请日:2009-05-19

    IPC分类号: G10L15/08

    摘要: Improving speech capabilities of a multimodal application including receiving, by the multimodal browser, a media file having a metadata container; retrieving, by the multimodal browser, from the metadata container a speech artifact related to content stored in the media file for inclusion in the speech engine available to the multimodal browser; determining whether the speech artifact includes a grammar rule or a pronunciation rule; if the speech artifact includes a grammar rule, modifying, by the multimodal browser, the grammar of the speech engine to include the grammar rule; and if the speech artifact includes a pronunciation rule, modifying, by the multimodal browser, the lexicon of the speech engine to include the pronunciation rule.

    摘要翻译: 改善多模式应用的语音能力,包括由多模式浏览器接收具有元数据容器的媒体文件; 由所述多模式浏览器从所述元数据容器检索与存储在所述媒体文件中的内容相关的语音伪像,以包括在所述多模式浏览器中可用的语音引擎中; 确定语音伪影是否包括语法规则或发音规则; 如果语音工件包括语法规则,则由多模式浏览器修改语音引擎的语法以包括语法规则; 并且如果语音伪影包括发音规则,则由多模式浏览器修改语音引擎的词典以包括发音规则。

    Communications involving devices having different communication modes
    80.
    发明授权
    Communications involving devices having different communication modes 失效
    涉及具有不同通信模式的设备的通信

    公开(公告)号:US07792253B2

    公开(公告)日:2010-09-07

    申请号:US11260829

    申请日:2005-10-27

    IPC分类号: H04M11/00

    摘要: The present invention includes a telecommunication method. The method can include the step of a sending device operating in a first communication mode initializing a communication to a receiving device operating in a second communication mode. The receiving device can be queried to automatically determine that the receiving device is operating in the second communication mode. In one embodiment, the first and second communication modes can include a speech mode and a text mode. The communication can be established between the sending and receiving devices, where the sending device communicates in the first communication mode, and where the receiving device communicates in the second communication mode. During the communication, a format of messages conveyed between the sending device and the receiving device can be automatically changed in accordance with the first communication mode and the second communication mode.

    摘要翻译: 本发明包括电信方法。 该方法可以包括以第一通信模式操作的发送设备的步骤,其将通信初始化为以第二通信模式操作的接收设备。 可以查询接收设备以自动确定接收设备在第二通信模式下操作。 在一个实施例中,第一和第二通信模式可以包括语音模式和文本模式。 可以在发送设备之间建立通信,发送设备在第一通信模式下进行通信,并且接收设备在第二通信模式下进行通信。 在通信期间,可以根据第一通信模式和第二通信模式自动地改变在发送装置和接收装置之间传送的消息的格式。