公开(公告)号：US20080084983A1

公开(公告)日：2008-04-10

申请号：US11538879

申请日：2006-10-05

申请人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

IPC分类号： H04M3/42

CPC分类号： H04M1/274516 ,  H04M3/4931

摘要： A system for verifying and updating a telephone number. After dialing a telephone number, a contact name and a timestamp in a service provider database is compared with a contact name and a timestamp in a storage device. If the contact name in the service provider database does not match the contact name in the storage device and the timestamp in the service provider database is not more recent than the timestamp in the storage device, a determination is made as to whether the service provider database indicates that a new telephone number is associated with the contact name. If a new telephone number is indicated for the contact name, the service provider database is queried for the new telephone number and the dialed telephone number is routed to the new telephone number. Also, the storage device is updated with the new telephone number.

摘要翻译： 一种用于验证和更新电话号码的系统。 拨打电话号码后，将服务提供商数据库中的联系人姓名和时间戳与存储设备中的联系人姓名和时间戳进行比较。 如果服务提供商数据库中的联系人名称与存储设备中的联系人姓名不匹配，并且服务提供商数据库中的时间戳不是存储设备中的时间戳更新，则确定服务提供商数据库 表示新的电话号码与联系人姓名相关联。 如果为联系人姓名指定了新的电话号码，则查询服务提供商数据库以获取新的电话号码，并且拨打的电话号码被路由到新的电话号码。 此外，存储设备用新的电话号码更新。

公开(公告)号：US08305939B2

公开(公告)日：2012-11-06

申请号：US11249939

申请日：2005-10-13

申请人： Yen-Fu Chen ,  John H. Bosma ,  Robyn Lee Focazio ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  John H. Bosma ,  Robyn Lee Focazio ,  Keith Raymond Walker

IPC分类号： H04L12/16 ,  H04M3/42

CPC分类号： H04L65/403 ,  H04L12/1822 ,  H04M3/56 ,  H04M3/566 ,  H04M7/0063

摘要： A system and method for controlling a peer-to-peer, unmoderated conference call, which allows a non-talking conferee to send an in-band interrupt request signal which is detected by the conference bridge, which automatically determines which conferee is currently talking, and continuously sends an alert signal to the talking conferee, but prevents transmission of alert signal and interrupt request signal to all other, non-speaking conferees. When the talking conferee quits talking, or acknowledges the interrupt request, or a timeout occurs, alert signal is discontinued, and the request conferee (or another conferee) may speak. Optionally, after a timeout occurs, the voice of the currently speaking conferee is removed from the conference summation, effectively muting the non-yielding conferee.

摘要翻译： 一种用于控制对等，未经校正的电话会议的系统和方法，其允许非会话的与会者发送由会议桥检测到的带内中断请求信号，其自动确定哪个会议当前正在说话， 并且不断地向谈话对方发送警报信号，但是防止向所有其他非正式的与会者发送警报信号和中断请求信号。 当谈话的同伴退出谈话，或者确认中断请求或发生超时时，警报信号被停止，请求同意者（或另一个与会者）可以说话。 可选地，在超时发生之后，当前演讲的与会者的声音被从会议总和中去除，有效地使非收益与会者静音。

公开(公告)号：US08086478B2

公开(公告)日：2011-12-27

申请号：US11692988

申请日：2007-03-29

申请人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

IPC分类号： G06Q10/00

CPC分类号： G06Q10/109 ,  G06Q10/06314 ,  G06Q10/1093 ,  G06Q10/1095

摘要： The present invention enables a user to schedule meetings and detect scheduling conflicts. A system user such as an employee schedules a meeting. The time and date of the meeting is stored in an account for that user. When the same user schedules another meeting, that meeting is detected and compared with any previously and scheduled and stored meetings for that user. If there is a conflict between the presently scheduled meeting and any previously scheduled meeting, then the present invention alerts the user and gives the user the opportunity to select the new meeting for that time or to retain the currently scheduled meeting. The present invention can also store and track the unscheduled meetings. In the event the scheduled meeting is postponed or canceled, the user can be notified and given the opportunity to schedule and attend a previously declined meeting that was scheduled for that same time.

摘要翻译： 本发明使得用户能够安排会议并检测调度冲突。 系统用户（如员工）安排会议。 会议的时间和日期存储在该用户的帐户中。 当相同的用户安排另一个会议时，该会议将被检测到，并与该用户的任何先前和预定和存储的会议进行比较。 如果当前安排的会议和任何先前安排的会议之间存在冲突，则本发明警告用户并给予用户当时选择新的会议或保留当前安排的会议的机会。 本发明还可以存储和跟踪不定期的会议。 如果安排的会议被推迟或取消，则可以通知用户并给予机会安排并参加同一时间安排的以前拒绝的会议。

公开(公告)号：US08014512B2

公开(公告)日：2011-09-06

申请号：US11736702

申请日：2007-04-18

申请人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

IPC分类号： H04N3/00

CPC分类号： H04M3/5238 ,  H04M3/4211 ,  H04M7/0045 ,  H04M2203/2011

摘要： A system for providing caller interaction within a queue. In response to receiving a call, it is determined whether a wait time exists before a caller is connected to a customer service representative. In response to determining that the wait time exists, it is determined whether the caller is interested in an interaction. In response to determining that the caller is interested in the interaction, a profile associated with the caller is loaded. In response to detecting a connection with an interactive system, interactive options are loaded from the interactive system and presented to the caller based on the profile. In response to receiving a selection from the interactive options, it is determined whether the selection includes a group interaction. In response to determining that the selection includes the group interaction, the group interaction is loaded based on the profile. Then, the caller is entered into the group interaction.

摘要翻译： 用于在队列内提供呼叫者交互的系统。 响应于接收到呼叫，确定在呼叫者是否连接到客户服务代表之前是否存在等待时间。 响应于确定等待时间存在，确定呼叫者是否对交互感兴趣。 响应于确定呼叫者对交互感兴趣，加载与呼叫者相关联的简档。 响应于检测到与交互系统的连接，交互式选项从交互式系统加载并基于该简档呈现给呼叫者。 响应于从交互式选项接收到选择，确定选择是否包括组交互。 响应于确定选择包括组交互，基于简档加载组交互。 然后，呼叫者进入组交互。

公开(公告)号：US07877083B2

公开(公告)日：2011-01-25

申请号：US11553085

申请日：2006-10-26

申请人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

IPC分类号： H04M3/42

CPC分类号： H04M3/4931

摘要： A system for verifying and updating a telephone number across service providers. After dialing a telephone number, a contact name and a timestamp in a central repository is compared with a contact name and a timestamp in a storage device. If the contact name in the central repository does not match the contact name in the storage device and the timestamp in the central repository is not more recent than the timestamp in the storage device, a determination is made as to whether the central repository indicates that a new telephone number is associated with the contact name. If a new telephone number is indicated for the contact name, the central repository is queried for the new telephone number. In response to the new telephone number being found, the dialed telephone number is routed to the new telephone number. Also, the storage device is updated with the new telephone number.

摘要翻译： 一种用于在服务提供商之间验证和更新电话号码的系统。 拨打电话号码后，中央存储库中的联系人姓名和时间戳与存储设备中的联系人姓名和时间戳进行比较。 如果中央存储库中的联系人名称与存储设备中的联系人名称不匹配，并且中央存储库中的时间戳记不比存储设备中的时间戳更新，则确定中央存储库是否指示 新的电话号码与联系人姓名相关联。 如果为联系人姓名指定了新的电话号码，则会查询中央存储库以获取新的电话号码。 响应于找到新的电话号码，拨打的电话号码被路由到新的电话号码。 此外，存储设备用新的电话号码更新。

公开(公告)号：US20080260138A1

公开(公告)日：2008-10-23

申请号：US11736702

申请日：2007-04-18

申请人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

IPC分类号： H04M3/42

CPC分类号： H04M3/5238 ,  H04M3/4211 ,  H04M7/0045 ,  H04M2203/2011

摘要： A system for providing caller interaction within a queue. In response to receiving a call, it is determined whether a wait time exists before a caller is connected to a customer service representative. In response to determining that the wait time exists, it is determined whether the caller is interested in an interaction. In response to determining that the caller is interested in the interaction, a profile associated with the caller is loaded. In response to detecting a connection with an interactive system, interactive options are loaded from the interactive system and presented to the caller based on the profile. In response to receiving a selection from the interactive options, it is determined whether the selection includes a group interaction. In response to determining that the selection includes the group interaction, the group interaction is loaded based on the profile. Then, the caller is entered into the group interaction.

摘要翻译： 用于在队列内提供呼叫者交互的系统。 响应于接收到呼叫，确定在呼叫者是否连接到客户服务代表之前是否存在等待时间。 响应于确定等待时间存在，确定呼叫者是否对交互感兴趣。 响应于确定呼叫者对交互感兴趣，加载与呼叫者相关联的简档。 响应于检测到与交互系统的连接，交互式选项从交互式系统加载并基于该简档呈现给呼叫者。 响应于从交互式选项接收到选择，确定选择是否包括组交互。 响应于确定选择包括组交互，基于简档加载组交互。 然后，呼叫者进入组交互。

公开(公告)号：US20080109747A1

公开(公告)日：2008-05-08

申请号：US11557567

申请日：2006-11-08

申请人： Andrew H. Cao ,  Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

发明人： Andrew H. Cao ,  Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

IPC分类号： G06F3/048

CPC分类号： G06F17/3089 ,  G06F3/04812

摘要： A computer implemented method and computer program product for protecting a pre-filled user input field on a returned webpage from an accidental overwrite. The method identifies the pre-filled input field by detecting a mouseover. In response to a user command to change the state of the pre-filled input field, the method changes an initially unlocked pre-filled input field to a locked state or changes an initially locked pre-filled input field to an unlocked state.

摘要翻译： 一种计算机实现的方法和计算机程序产品，用于保护返回的网页上的预填充用户输入字段免于意外覆盖。 该方法通过检测鼠标悬停来识别预填充输入字段。 响应于用户命令改变预填充输入字段的状态，该方法将初始解锁的预填充输入字段改变为锁定状态，或将初始锁定的预填充输入字段改变为未锁定状态。

公开(公告)号：US20080101572A1

公开(公告)日：2008-05-01

申请号：US11553085

申请日：2006-10-26

申请人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

IPC分类号： H04M3/42

CPC分类号： H04M3/4931

摘要： A system for verifying and updating a telephone number across service providers. After dialing a telephone number, a contact name and a timestamp in a central repository is compared with a contact name and a timestamp in a storage device. If the contact name in the central repository does not match the contact name in the storage device and the timestamp in the central repository is not more recent than the timestamp in the storage device, a determination is made as to whether the central repository indicates that a new telephone number is associated with the contact name. If a new telephone number is indicated for the contact name, the central repository is queried for the new telephone number. In response to the new telephone number being found, the dialed telephone number is routed to the new telephone number. Also, the storage device is updated with the new telephone number.

摘要翻译： 一种用于在服务提供商之间验证和更新电话号码的系统。 拨打电话号码后，中央存储库中的联系人姓名和时间戳与存储设备中的联系人姓名和时间戳进行比较。 如果中央存储库中的联系人名称与存储设备中的联系人名称不匹配，并且中央存储库中的时间戳记不比存储设备中的时间戳更新，则确定中央存储库是否指示 新的电话号码与联系人姓名相关联。 如果为联系人姓名指定了新的电话号码，则会查询中央存储库以获取新的电话号码。 响应于找到新的电话号码，拨打的电话号码被路由到新的电话号码。 此外，存储设备用新的电话号码更新。

公开(公告)号：US20080089487A1

公开(公告)日：2008-04-17

申请号：US11550167

申请日：2006-10-17

申请人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  Fabian F. Morgan ,  Keith Raymond Walker

IPC分类号： H04M1/64

CPC分类号： H04M1/72519 ,  H04M1/274508 ,  H04M1/274516 ,  H04M1/274575 ,  H04M1/576

摘要： A system for broadcasting a notification. In response to receiving a new telephone number for a communication device from a service provider, a telephone number change notification is automatically broadcast to a plurality of contact telephone numbers within a contact list. Each of the plurality of contact telephone numbers within the contact list is tracked to determine whether each of the plurality of contact telephone numbers received the telephone number change notification. In response to a contact telephone number within the plurality of contact telephone numbers not receiving the telephone number change notification, a configurable indicator is displayed in a display when a user inputs the contact telephone number into the communication device.

摘要翻译： 用于广播通知的系统。 响应于从服务提供商接收到用于通信设备的新电话号码，电话号码改变通知被自动广播到联系人列表内的多个联系人电话号码。 跟踪联系人列表内的多个联系电话号码中的每一个以确定多个联系人电话号码中的每一个是否接收到电话号码改变通知。 响应于未接收到电话号码改变通知的多个联系人电话号码内的联系人电话号码，当用户将联系电话号码输入到通信设备中时，在显示器中显示可配置指示符。

公开(公告)号：US20130021950A1

公开(公告)日：2013-01-24

申请号：US13569402

申请日：2012-08-08

申请人： Yen-Fu Chen ,  John H. Bosma ,  Robyn Lee Focazio ,  Keith Raymond Walker

发明人： Yen-Fu Chen ,  John H. Bosma ,  Robyn Lee Focazio ,  Keith Raymond Walker

IPC分类号： H04L12/18

CPC分类号： H04L65/403 ,  H04L12/1822 ,  H04M3/56 ,  H04M3/566 ,  H04M7/0063

摘要： A system and method for controlling a peer-to-peer, unmoderated conference call, which allows a non-talking conferee to send an in-band interrupt request signal which is detected by the conference bridge, which automatically determines which conferee is currently talking, and continuously sends an alert signal to the talking conferee, but prevents transmission of alert signal and interrupt request signal to all other, non-speaking conferees. When the talking conferee quits talking, or acknowledges the interrupt request, or a timeout occurs, alert signal is discontinued, and the request conferee (or another conferee) may speak. Optionally, after a timeout occurs, the voice of the currently speaking conferee is removed from the conference summation, effectively muting the non-yielding conferee.

摘要翻译： 一种用于控制对等，未经校正的电话会议的系统和方法，其允许非会话的与会者发送由会议桥检测到的带内中断请求信号，其自动确定哪个会议当前正在说话， 并且不断地向谈话对方发送警报信号，但是防止向所有其他非正式的与会者发送警报信号和中断请求信号。 当谈话的同伴退出谈话，或者确认中断请求或发生超时时，警报信号被停止，请求同意者（或另一个与会者）可以说话。 可选地，在超时发生之后，当前演讲的与会者的声音被从会议总和中去除，有效地使非收益与会者静音。