中科微点-全球专利检索

  1. Login
  2. Sign Up

Search Results

321 records (took 0.028 seconds)

    DETECTING FAULTS AFFECTING COMMUNICATIONS LINKS
    81.
    发明申请
    DETECTING FAULTS AFFECTING COMMUNICATIONS LINKS 有权
    检测影响通信链路的故障

    公开(公告)号：US20110292980A1

    公开(公告)日：2011-12-01

    申请号：US13128049

    申请日：2009-11-24

    Applicant: Christopher Cunningham ,  Jianming Zhu

    Inventor： Christopher Cunningham ,  Jianming Zhu

    IPC: H04B1/38

    CPC classification number: H04B17/336 ,  H04B3/48 ,  H04L12/2898 ,  H04L41/0631 ,  H04L41/0677 ,  H04L2012/6478 ,  H04M3/085 ,  H04M3/304 ,  H04M3/306 ,  H04M2201/12

    Abstract: A modem or associated computing or testing device is configured to detect the presence of one or more faults that affect DSL communications, and upon their detection, generate, for example, an indication, communication or message that recommends corrective action. In this context, a fault is generally caused by one or more unfiltered devices, impulsive noises, malfunctioning modems, or other factor that does not affect measured attenuation or measured noise, but does affect the signal-to-noise ratio (SNR) of the link. In addition to being able to generate a message guiding a user through corrective action, the system can estimate the rate impact of the detected fault.

    Abstract translation: 调制解调器或相关联的计算或测试设备被配置为检测影响DSL通信的一个或多个故障的存在，并且在其检测时，生成例如建议纠正动作的指示，通信或消息。 在这种情况下，故障通常由一个或多个未滤波的设备，脉冲噪声，故障调制解调器或不影响测量的衰减或测量的噪声的其他因素引起，但是确实影响了信噪比（SNR） 链接。 除了能够通过纠正措施产生指导用户的消息之外，系统还可以估计检测到的故障的速率影响。

    System and method of managing communications policy settings in a wireless network
    83.
    发明授权
    System and method of managing communications policy settings in a wireless network 有权
    管理无线网络中的通信策略设置的系统和方法

    公开(公告)号：US07840211B2

    公开(公告)日：2010-11-23

    申请号：US11260179

    申请日：2005-10-28

    Applicant: Marc Plumb ,  Ian Michael Patterson ,  Seán Arthur Daniel Carlos Goggin

    Inventor： Marc Plumb ,  Ian Michael Patterson ,  Seán Arthur Daniel Carlos Goggin

    IPC: H04M3/42

    CPC classification number: H04M3/436 ,  H04M3/42059 ,  H04M3/42136 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/18 ,  H04M2203/2044

    Abstract: The present invention provides a system and method of modifying policy settings in a network having a plurality of subscriber devices. An embodiment includes a plurality of base stations, each capable of wirelessly transmitting across a geographic region and a server. A cell-phone, capable of roaming between regions, is operable to establish a wireless link with the base stations and through the base stations, with the server. The network contains a communication policy determining from which other communication devices a subscriber device can receive voice calls. The communication policy is updated, by the server, based on requests from the subscriber devices. Once a request is received from a subscriber device, the determination whether to update the communication policy can be based on a record of rejections respective to the caller requested to be blocked. Alternatively, the communication policy can be updated according to a trust policy maintained on the server respective to the subscriber device making the request; the trust policy represents the procedure to follow when a request is received from that subscriber device.

    Abstract translation: 本发明提供了一种在具有多个订户设备的网络中修改策略设置的系统和方法。 一个实施例包括多个基站，每个基站能够跨地理区域和服务器进行无线传输。 能够在区域之间漫游的蜂窝电话可操作以与服务器建立与基站和基站的无线链路。 该网络包含确定用户设备可以从哪个其他通信设备接收语音呼叫的通信策略。 通信服务器根据用户设备的请求更新通信策略。 一旦从订户设备接收到请求，确定是否更新通信策略可以基于相应于呼叫者被请求被阻止的拒绝记录。 或者，可以根据在服务器上维护的信任策略来更新通信策略，所述信任策略相应于发出请求的用户设备; 信任策略表示从该用户设备接收到请求时遵循的过程。

    Method, System, Program, and Readable Storage Medium for Providing Service Quality Guarantee to Network Service
    84.
    发明申请
    Method, System, Program, and Readable Storage Medium for Providing Service Quality Guarantee to Network Service 有权
    方法，系统，程序和可读存储介质，为网络服务提供服务质量保证

    公开(公告)号：US20100238802A1

    公开(公告)日：2010-09-23

    申请号：US11939775

    申请日：2007-11-14

    Applicant: Li Lei ,  Satoshi Imai ,  Akiko Yamada

    Inventor： Li Lei ,  Satoshi Imai ,  Akiko Yamada

    IPC: H04L12/26

    CPC classification number: H04L43/0852 ,  H04L41/5006 ,  H04L41/5009 ,  H04L41/5019 ,  H04M3/2227 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/18

    Abstract: A method for guaranteeing a service quality of a network service is disclosed that includes the steps of storing a historical record of a network service quality, inputting an acceptable maximal service delay of the network service, inputting a desired control level between the service quality of the network service and the number of users of the network service, determining the content of service quality guarantee, which can be provided to each service node, with respect to each pair of service nodes in accordance with the historical record, the maximal service delay, and the control level between the service quality and the number of users, monitoring the service quality between a corresponding pair of service nodes in accordance with the content of service quality guarantee, and regulating the network service between a pair of service nodes in a case where degradation of service quality occurs between the pair of service nodes.

    Abstract translation: 公开了一种保证网络服务质量的方法，其中包括存储网络服务质量的历史记录，输入网络服务的可接受的最大服务延迟的步骤，在网络服务的服务质量之间输入期望的控制级别 网络服务和网络服务的用户数量，根据历史记录，最大服务延迟和每个服务节点对每个服务节点确定可以提供给每个服务节点的服务质量保证的内容 服务质量与用户数量之间的控制级别，根据服务质量保证的内容监控对应的服务节点之间的服务质量，并在降级的情况下调节一对服务节点之间的网络服务 的服务质量发生在一对服务节点之间。

    METHOD AND SYSTEM TO PREVENT SPAM OVER INTERNET TELEPHONY
    85.
    发明申请
    METHOD AND SYSTEM TO PREVENT SPAM OVER INTERNET TELEPHONY 审中-公开
    防止互联网电话垃圾邮件的方法和系统

    公开(公告)号：US20100226261A1

    公开(公告)日：2010-09-09

    申请号：US12067168

    申请日：2006-09-18

    Applicant: Christopher PICHE

    Inventor： Christopher PICHE

    IPC: H04L12/26 ,  H04L12/66 ,  G06F21/00

    CPC classification number: H04L29/06027 ,  H04L51/12 ,  H04L63/10 ,  H04L63/101 ,  H04L63/1441 ,  H04L65/1006 ,  H04L65/1079 ,  H04M3/02 ,  H04M3/42059 ,  H04M3/436 ,  H04M7/006 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/18 ,  H04M2201/38

    Abstract: A method and system of preventing SPAM over Internet telephony (SPIT) is provided, including the establishment of calling rate limits for VoIP Challenge for callers, and SPIT ratings included with call initiation manual input messages to warn the callee if the call is at high risk of being SPIT. The calling rate limits are adjustable based on the reputation of the caller and events which may occur that are indicative of SPIT. Furthermore, methods for parental control over call end-points are provided.

    Abstract translation: 提供了一种通过互联网电话（SPIT）防止SPAM的方法和系统，包括为呼叫者的VoIP挑战建立呼叫速率限制，以及呼叫发起手动输入消息中包含的SPIT等级，以警告被叫方是否处于高风险 是SPIT。 呼叫速率限制可以根据呼叫者的声誉和可能发生的表示SPIT的事件进行调整。 此外，还提供了对呼叫端点进行家长控制的方法。

    Telephone apparatus
    86.
    发明授权
    Telephone apparatus 失效
    电话机

    公开(公告)号：US07734039B2

    公开(公告)日：2010-06-08

    申请号：US12089513

    申请日：2006-10-19

    Applicant: Masahiko Natsume

    Inventor： Masahiko Natsume

    IPC: H04M1/00 ,  H04M9/00

    CPC classification number: H04M1/72502 ,  H04M1/72505 ,  H04M1/727 ,  H04M2201/12 ,  H04M2201/18 ,  H04M2250/56

    Abstract: The invention relates to a telephone apparatus that allows, when additional installation of a handset unit ends in failure, an immediate retry of the additional installation with appropriate procedure and operations. At additional installation of a handset unit, a base unit (10) transmits an ID of the base unit (10) stored in a base ID storage portion (24a), a handset unit number inputted through a base key matrix (23), and an extension command for indicating an instruction of additional installation to a handset unit (30) wirelessly using a setting channel. When the handset unit number received fails to coincide with a handset unit number inputted through a handset unit key matrix (36), the handset unit (30) transmits a failure-indicating extension completion signal to the base unit (10), and its operation ends. Upon receiving the failure-indicating extension completion signal, the base unit (10) displays an operating guide on a base display device (15).

    Abstract translation: 本发明涉及一种电话设备，其允许在手机单元的额外安装以失败方式结束时以适当的程序和操作立即重试附加设备。 在手机单元的额外安装中，基站单元（10）发送存储在基地址存储部分（24a）中的基站单元（10）的ID，通过基本密钥矩阵（23）输入的手机单元号码，以及 用于使用设置信道无线地向手机单元（30）指示附加安装的指令的扩展命令。 当接收到的手机单元号不符合通过手机单元键矩阵（36）输入的手机单元号时，手机单元（30）向基座单元（10）发送故障指示分机完成信号，并且其操作 结束。 在接收到故障指示扩展完成信号时，基本单元（10）在基本显示设备（15）上显示操作指南。

    Contact center and method for tracking and acting on one and done customer contacts
    87.
    发明授权
    Contact center and method for tracking and acting on one and done customer contacts 有权
    联络中心和方法，用于跟踪和处理一个客户联系人

    公开(公告)号：US07734032B1

    公开(公告)日：2010-06-08

    申请号：US10815534

    申请日：2004-03-31

    Applicant: Sarah H. Kiefhaber ,  Joylee E. Kohler ,  Henry R. Paddock ,  Katherine A. Sobus ,  Rodney A. Thomson

    Inventor： Sarah H. Kiefhaber ,  Joylee E. Kohler ,  Henry R. Paddock ,  Katherine A. Sobus ,  Rodney A. Thomson

    IPC: H04M3/00

    CPC classification number: H04M3/523 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2203/408

    Abstract: The present invention is directed to a contact center for servicing contacts having (a) an input to receive a first contact from a first customer; (b) a selector (i) to determine whether the first contact is related to another contact with the first customer and (ii) when the first contact is related to another contact with the first customer, to service the contact differently than when the first contact is unrelated to another contact with the first customer; and/or (c) a repeat contact determining agent (i) to track, a set of the plurality of agents over a selected time period, a number of contacts serviced by the agent set that are related to another contact serviced by the plurality of agents and (ii) to maintain, for each of the plurality of agents, an indicator indicating one or more of (a) a number of contacts, serviced by the agent set during the selected time period, that are not related to another contact serviced by the agent and (b) a number of contacts, serviced by the agent set during the selected time period, that are related to another contact serviced by the agent.

    Abstract translation: 本发明涉及一种用于维修触点的联络中心，其具有（a）输入以从第一客户接收第一联系人; （b）选择器（i），用于确定第一联系人是否与与第一客户的另一联系有关;以及（ii）当第一联系人与第一客户的另一联系有关时，与第一客户的第一联系人不同， 联系与第一个客户的另一个联系无关; 和/或（c）重复接触确定代理（i）在所选择的时间段内跟踪多个代理的集合，由代理集合服务的与由多个代理服务的另一个联系人相关的联系人的数量 代理人和（ii）为每个代理人维护指示一个或多个（a）在所选择的时间段期间由所设置的代理服务的联系人中的一个或多个的指示符，其不与被服务的另一联系人有关 由代理人和（b）在所选时间段内由代理人设置的与由代理人服务的另一联系人有关的许多联系人。

    LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
    90.
    发明申请
    LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT 有权
    限制在联网中心环境联系

    公开(公告)号：US20100054451A1

    公开(公告)日：2010-03-04

    申请号：US12201639

    申请日：2008-08-29

    Applicant: Robert Townsend

    Inventor： Robert Townsend

    IPC: H04M3/00

    CPC classification number: H04M3/5175 ,  H04M3/436 ,  H04M3/51 ,  H04M3/5183 ,  H04M3/5232 ,  H04M3/5233 ,  H04M3/5235 ,  H04M15/80 ,  H04M15/8027 ,  H04M2201/12 ,  H04M2201/14 ,  H04M2201/18

    Abstract: This document discusses, among other things, limiting contact to a networked contact center that is a host to multiple tenants. In an example embodiment, a communication is received by a networked contact center. In determining whether to allow the communication to reach contact center resources, a contact rate value may be examined. The contact rate value may represent an allowable quantity of contact within a time interval. For some example embodiments, a determination of whether the network contact center is to accept or reject the communication is made based on the contact rate value.

    Abstract translation: 本文件讨论了限制与多个租户的主机的联网联络中心的联系。 在示例实施例中，通信由联网的联络中心接收。 在确定是否允许通信到达联络中心资源时，可以检查联系率值。 接触率值可以表示在一段时间间隔内允许的接触量。 对于一些示例实施例，基于接触率值来确定网络联络中心是否接受或拒绝通信。

Patent Agency Ranking