Systems and Methods For Remote Tracking And Replay Of User Interaction With A Webpage
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    发明申请
    Systems and Methods For Remote Tracking And Replay Of User Interaction With A Webpage 审中-公开
    用于远程跟踪的系统和方法,并重新与用户互动页面

    公开(公告)号:US20130132833A1

    公开(公告)日:2013-05-23

    申请号:US13746231

    申请日:2013-01-21

    IPC分类号: G06F3/048

    摘要: Systems and methods for monitoring user interaction with a remote computer are provided. More specifically, the systems and methods of the present invention allow for the remote tracking and replay of user interaction with a remote computer or webpage. One aspect of the invention allows user interaction data to be replayed on an embedded browser on a replay server. The replayed user interaction data may be converted to a video file to facilitate playback of the interaction data substantially independent of the replay server.

    摘要翻译: 提供了用于监视与远程计算机的用户交互的系统和方法。 更具体地,本发明的系统和方法允许用户与远程计算机或网页的交互的远程跟踪和重放。 本发明的一个方面允许在重播服务器上的嵌入式浏览器上重播用户交互数据。 被重播的用户交互数据可被转换成视频文件,以便于重放与重放服务器基本无关的交互数据。

    Systems and Methods for Remote Replay of User Interaction with a Webpage

    公开(公告)号:US20170364526A1

    公开(公告)日:2017-12-21

    申请号:US15696453

    申请日:2017-09-06

    IPC分类号: G06F17/30

    CPC分类号: G06F16/958

    摘要: A system and method for replaying a user's interaction with a webpage by requesting playback of user interaction data from a replay server, receiving a media asset from the replay server to allow playback the requested user interaction data, the media asset being pre-fetched for use by a proxy application, periodically requesting and receiving the user interaction data from the replay server, recreating an interaction visualization from the user interaction data, and playing back said interaction visualization based on data received from the replay server.

    SYSTEM AND COMPUTER-IMPLEMENTED METHOD FOR IN-PAGE REPORTING OF USER FEEDBACK ON A WEBSITE OR MOBILE APP

    公开(公告)号:US20180060089A1

    公开(公告)日:2018-03-01

    申请号:US15693890

    申请日:2017-09-01

    IPC分类号: G06F9/44 G06F17/22

    摘要: Computer-implemented techniques are disclosed for presenting an in-page console on a website for reviewing interaction data captured during user interaction with one or more web pages of the website. The web browser activates the in-page console via an activation procedure. One or more of the web pages of the website are selected after activation of the in-page console. A feedback badge on the website can be replaced with a reporting badge upon activation of the in-page console and with the reporting badge displaying an indicator of interaction data captured for the selected web page. The in-page console is overlaid one or more of the selected web pages. The in-page console displays the interaction data, or recordings of user interaction, captured during user interaction with the selected web page to enable review of the captured interaction data for the selected web page overlaid on the selected web page.