公开(公告)号：US20190355001A1

公开(公告)日：2019-11-21

申请号：US16197376

申请日：2018-11-21

Applicant: VIVEK KUMAR ,  DEEPENDRA TEWARI ,  ASHIMA SOOD

Inventor： VIVEK KUMAR ,  DEEPENDRA TEWARI ,  ASHIMA SOOD

IPC: G06Q30/02 ,  H04W60/00 ,  G06Q30/00 ,  G06Q50/12

Abstract: In one aspect, a computerized process useful for integrating a feedback gathering mechanism into a captive-portal system provided over a radio wireless local area network, includes the step of detecting a user's computing device is connected to the captive-portal system of the radio wireless local area network. The process includes the step of providing a feedback form as an over a captive portal to the user's computing device. The feedback form comprises a set of multiple-choice questions answerable by a user. The process includes the step of linking the multiple-choice questions in a way such that the choice of answer for a question at any stage decides a subsequent question. The process includes the step of implicitly tying the multiple-choice questions to a specified set of categories.

公开(公告)号：US20180253764A1

公开(公告)日：2018-09-06

申请号：US15708108

申请日：2017-09-18

Applicant: VIVEK KUMAR ,  DEEPENDRA TEWARI ,  ASHIMA SOOD

Inventor： VIVEK KUMAR ,  DEEPENDRA TEWARI ,  ASHIMA SOOD

IPC: G06Q30/02 ,  H04W48/18

CPC classification number: G06Q30/0282 ,  H04L51/22 ,  H04L67/10 ,  H04W48/18 ,  H04W84/12 ,  H04W88/16

Abstract: In one aspect, a computer system useful for recording guest feedback on a captive portal before granting internet access through a venue's Wi-Fi hotspot includes a processor. The processor is communicatively coupled with a memory containing instructions when executed on the processor, causes the processor to perform operations that: provide a captive portal, wherein the captive portal comprises a web page that is shown before allowing a guest's computing device's web browser to access the Internet via a venue's Wi-Fi network; with the web page provided by the captive portal, presenting the guest with a feedback form, wherein the feedback form is hosted locally in a local, gateway controller; and obtaining a guest's feedback from a guest input in the feedback form.