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公开(公告)号:US08666052B2
公开(公告)日:2014-03-04
申请号:US13233200
申请日:2011-09-15
IPC分类号: H04M3/42
CPC分类号: H04M3/465 , H04M3/42306 , H04M3/533
摘要: A universal phone number is provided for connecting to communication methods, including fixed line, mobile line, and internet communication methods. A communication group of communication methods may include multiple communication methods belonging to one individual or to multiple individuals within the communication group, such as a family. The universal phone number may be designated as the primary contact number for the communication group such incoming phone calls and text messages may be automatically routed to the communication methods in the communication group. The universal phone number may provide alerts to the multiple communication methods for notifying when incoming phone calls are answered. A universal voicemail box may also be provided for a scenario when the incoming call is not answered. Additionally, the universal phone number may provide the ability to keep the contact information for each of the individual communication methods private.
摘要翻译: 提供通用电话号码,用于连接通信方式,包括固定线路,移动线路和互联网通信方式。 通信方式的通信组可以包括属于一个个体的多个通信方法或通信组内的多个个人,例如家庭。 通用电话号码可以被指定为通信组的主要联系人号码,这样的来电电话和文本消息可以被自动路由到通信组中的通信方法。 通用电话号码可以提供多种通信方式的警报,以通知何时应答来电。 当呼入电话未被应答时,还可以为场景提供通用语音信箱。 此外,通用电话号码可以提供保持个人通信方式中的每一个的联系人信息的能力。
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公开(公告)号:US20110299387A1
公开(公告)日:2011-12-08
申请号:US12794861
申请日:2010-06-07
申请人: Vadim Eydelman , Sankaran Narayanan , Dhigha D. Sekaran , Mahendra D. Sekaran , Bimal K. Mehta , Amey Parandekar
发明人: Vadim Eydelman , Sankaran Narayanan , Dhigha D. Sekaran , Mahendra D. Sekaran , Bimal K. Mehta , Amey Parandekar
IPC分类号: H04L12/26
CPC分类号: H04L41/069 , H04L45/22 , H04L45/28 , H04L45/46
摘要: Enhanced communication systems with various resiliency and survivability aspects are provided. Data center, cluster, network, and load balancer survivability are provided for seamless communication experience in case of data center, cluster, discovery infrastructure, or hardware load balancer failures. Call, data, and authentication survivability are provided through dynamic re-routing over alternative networks, continuous data replication, and alternative authentication mechanisms. Seamless failover is ensured through use of identical signaling protocols and data carried by protocols between primary and backup clusters. Voicemail resiliency is achieved by re-routing calls directed to voicemail over alternative paths such as PSTN connections.
摘要翻译: 提供了具有各种弹性和生存性方面的增强的通信系统。 数据中心,集群,网络和负载平衡器的生存能力提供了在数据中心,集群,发现基础设施或硬件负载平衡器故障的情况下的无缝通信体验。 通过替代网络的动态重路由,连续数据复制和替代认证机制提供呼叫,数据和认证生存性。 通过使用相同的信令协议和主协议和备份集群之间的协议承载的数据,确保无缝故障转移。 语音邮件弹性是通过重新路由通过诸如PSTN连接等替代路径的语音邮件的呼叫来实现的。
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公开(公告)号:US20110307541A1
公开(公告)日:2011-12-15
申请号:US12797857
申请日:2010-06-10
申请人: Conal Walsh , Vadim Eydelman , Dhigha Sekaran , Amey Parandekar
发明人: Conal Walsh , Vadim Eydelman , Dhigha Sekaran , Amey Parandekar
IPC分类号: G06F15/16 , G06F15/173
CPC分类号: H04L67/1034 , H04L67/1008 , H04L67/1019
摘要: Resilient load balancing servers in an enhanced communication system is provided mitigating server failures or scheduled shutdowns. A repeatable but virtually random sequence of servers is generated for a given pool of homogeneous servers based on a user identifier in a request message. If a request cannot be routed to a first choice server, for any reason, then subsequent servers in the sequence are selected. A communication protocol within the system is adapted to permit an individual server to indicate that it cannot accept new requests. Following the indication from the server, traffic associated with existing dialogs is allowed to continue to be processed by the server, but new dialogs are directed to other servers.
摘要翻译: 提供增强型通信系统中的弹性负载平衡服务器可减轻服务器故障或计划停机。 基于请求消息中的用户标识符,为给定的同类服务器池生成可重复但几乎随机的服务器序列。 如果请求无法路由到第一选择服务器,由于任何原因,则会选择序列中的后续服务器。 系统内的通信协议适于允许单个服务器指示它不能接受新的请求。 根据服务器的指示,允许与现有对话框相关联的流量继续由服务器处理,但是新的对话框将被引导到其他服务器。
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公开(公告)号:US08391452B2
公开(公告)日:2013-03-05
申请号:US12432773
申请日:2009-04-30
申请人: Anton W. Krantz , Amey Parandekar , Vadim Eydelman , Sankaran Narayanan , Namendra Kumar , Sachin Sheth
发明人: Anton W. Krantz , Amey Parandekar , Vadim Eydelman , Sankaran Narayanan , Namendra Kumar , Sachin Sheth
IPC分类号: H04M11/00
CPC分类号: H04M3/382 , H04L63/0823 , H04L63/083 , H04L63/20 , H04M3/42272 , H04M2201/16
摘要: Architecture for a communications system enabling a user to provision a telephone at a new location without network administrative pre-configuring. An input component (e.g., keypad) receives a numeric extension and PIN. The extension is a telephone extension of the user and the PIN can be administratively assigned. A location component provides location information of an enterprise communications server to the telephone based on the extension. The telephone uses the location information to send messages to the enterprise communications server. A registration component registers the telephone with the enterprise communications server based on the numeric extension. A telephony address is returned to the telephone. An authentication component authenticates the telephone based on the PIN. Upon authentication, the extension is assigned to the telephone, and telephone communications can be sent and received from that location.
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公开(公告)号:US20100278322A1
公开(公告)日:2010-11-04
申请号:US12432773
申请日:2009-04-30
申请人: Anton W. Krantz , Amey Parandekar , Vadim Eydelman , Sankaran Narayanan , Namendra Kumar , Sachin Sheth
发明人: Anton W. Krantz , Amey Parandekar , Vadim Eydelman , Sankaran Narayanan , Namendra Kumar , Sachin Sheth
IPC分类号: H04M11/00
CPC分类号: H04M3/382 , H04L63/0823 , H04L63/083 , H04L63/20 , H04M3/42272 , H04M2201/16
摘要: Architecture for a communications system enabling a user to provision a telephone at a new location without network administrative pre-configuring. An input component (e.g., keypad) receives a numeric extension and PIN. The extension is a telephone extension of the user and the PIN can be administratively assigned. A location component provides location information of an enterprise communications server to the telephone based on the extension. The telephone uses the location information to send messages to the enterprise communications server. A registration component registers the telephone with the enterprise communications server based on the numeric extension. A telephony address is returned to the telephone. An authentication component authenticates the telephone based on the PIN. Upon authentication, the extension is assigned to the telephone, and telephone communications can be sent and received from that location.
摘要翻译: 用于通信系统的架构,使用户能够在没有网络管理预配置的情况下在新位置配置电话。 输入组件(例如小键盘)接收数字分机和PIN码。 该分机是用户的电话分机,PIN可以被管理地分配。 位置组件基于该扩展向电话提供企业通信服务器的位置信息。 电话使用位置信息将消息发送到企业通信服务器。 注册组件根据数字分机将电话注册到企业通信服务器。 电话地址返回给电话。 验证组件根据PIN验证电话。 在认证时,将分机分配给电话,并且可以从该位置发送和接收电话通信。
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公开(公告)号:US08688719B2
公开(公告)日:2014-04-01
申请号:US13306985
申请日:2011-11-30
CPC分类号: G06F17/30867
摘要: A data structure that includes a user profile including user profile information, and a data structure comprising a set of available telephone numbers can be accessed. A targeted list of one or more telephone numbers can be generated using the set of available telephone numbers and information from the user profile. The targeted list can include one or more telephone numbers from the set of available telephone numbers that match at least a portion of the user profile information. Also, the targeted list can be sent to a rendering computing environment for display. User input selecting a telephone number from the targeted list can be received. In response to user input, the selected telephone number can be associated with a user profile in a data structure.
摘要翻译: 可以访问包括包括用户简档信息的用户简档和包括一组可用电话号码的数据结构的数据结构。 可以使用一组可用的电话号码和来自用户简档的信息来生成一个或多个电话号码的目标列表。 目标列表可以包括来自与用户简档信息的至少一部分相匹配的一组可用电话号码中的一个或多个电话号码。 此外,目标列表可以发送到呈现计算环境进行显示。 可以接收从目标列表中选择电话号码的用户输入。 响应于用户输入,所选择的电话号码可以与数据结构中的用户简档相关联。
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公开(公告)号:US20130138621A1
公开(公告)日:2013-05-30
申请号:US13306985
申请日:2011-11-30
IPC分类号: G06F17/30
CPC分类号: G06F17/30867
摘要: A data structure that includes a user profile including user profile information, and a data structure comprising a set of available telephone numbers can be accessed. A targeted list of one or more telephone numbers can be generated using the set of available telephone numbers and information from the user profile. The targeted list can include one or more telephone numbers from the set of available telephone numbers that match at least a portion of the user profile information. Also, the targeted list can be sent to a rendering computing environment for display. User input selecting a telephone number from the targeted list can be received. In response to user input, the selected telephone number can be associated with a user profile in a data structure.
摘要翻译: 可以访问包括包括用户简档信息的用户简档和包括一组可用电话号码的数据结构的数据结构。 可以使用一组可用的电话号码和来自用户简档的信息来生成一个或多个电话号码的目标列表。 目标列表可以包括来自与用户简档信息的至少一部分相匹配的一组可用电话号码中的一个或多个电话号码。 此外,目标列表可以发送到呈现计算环境进行显示。 可以接收从目标列表中选择电话号码的用户输入。 响应于用户输入,所选择的电话号码可以与数据结构中的用户简档相关联。
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公开(公告)号:US20130070912A1
公开(公告)日:2013-03-21
申请号:US13233200
申请日:2011-09-15
CPC分类号: H04M3/465 , H04M3/42306 , H04M3/533
摘要: A universal phone number is provided for connecting to communication methods, including fixed line, mobile line, and internet communication methods. A communication group of communication methods may include multiple communication methods belonging to one individual or to multiple individuals within the communication group, such as a family. The universal phone number may be designated as the primary contact number for the communication group such incoming phone calls and text messages may be automatically routed to the communication methods in the communication group. The universal phone number may provide alerts to the multiple communication methods for notifying when incoming phone calls are answered. A universal voicemail box may also be provided for a scenario when the incoming call is not answered. Additionally, the universal phone number may provide the ability to keep the contact information for each of the individual communication methods private.
摘要翻译: 提供通用电话号码,用于连接通信方式,包括固定线路,移动线路和互联网通信方式。 通信方式的通信组可以包括属于一个个体的多个通信方法或通信组内的多个个人,例如家庭。 通用电话号码可以被指定为通信组的主要联系人号码,这样的来电电话和文本消息可以被自动路由到通信组中的通信方法。 通用电话号码可以提供多种通信方式的警报,以通知何时应答来电。 当呼入电话未被应答时,还可以为场景提供通用语音信箱。 此外,通用电话号码可以提供保持个人通信方式中的每一个的联系人信息的能力。
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公开(公告)号:US08315165B2
公开(公告)日:2012-11-20
申请号:US12794861
申请日:2010-06-07
申请人: Vadim Eydelman , Sankaran Narayanan , Dhigha D. Sekaran , Mahendra D. Sekaran , Bimal K. Mehta , Amey Parandekar
发明人: Vadim Eydelman , Sankaran Narayanan , Dhigha D. Sekaran , Mahendra D. Sekaran , Bimal K. Mehta , Amey Parandekar
IPC分类号: G01R31/08
CPC分类号: H04L41/069 , H04L45/22 , H04L45/28 , H04L45/46
摘要: Enhanced communication systems with various resiliency and survivability aspects are provided. Data center, cluster, network, and load balancer survivability are provided for seamless communication experience in case of data center, cluster, discovery infrastructure, or hardware load balancer failures. Call, data, and authentication survivability are provided through dynamic re-routing over alternative networks, continuous data replication, and alternative authentication mechanisms. Seamless failover is ensured through use of identical signaling protocols and data carried by protocols between primary and backup clusters. Voicemail resiliency is achieved by re-routing calls directed to voicemail over alternative paths such as PSTN connections.
摘要翻译: 提供了具有各种弹性和生存性方面的增强的通信系统。 数据中心,集群,网络和负载平衡器的生存能力提供了在数据中心,集群,发现基础设施或硬件负载平衡器故障的情况下的无缝通信体验。 通过替代网络的动态重路由,连续数据复制和替代认证机制提供呼叫,数据和认证生存性。 通过使用相同的信令协议和主协议和备份集群之间的协议承载的数据,确保无缝故障转移。 语音邮件弹性是通过重新路由通过诸如PSTN连接等替代路径的语音邮件的呼叫来实现的。
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