AUTOMATED TELEPHONE ATTENDANT
    2.
    发明申请
    AUTOMATED TELEPHONE ATTENDANT 有权
    自动电话会议

    公开(公告)号:US20080019497A1

    公开(公告)日:2008-01-24

    申请号:US11867104

    申请日:2007-10-04

    IPC分类号: H04M3/42

    摘要: A telephony system (100) includes a user device (110, 130) configured to enable a user of the telephony system (100) to place and receive telephone calls, and a service node (180, 185) configured to communicate with the user device (110, 130) and to thereby provide the user with an automated voice interface to the telephony system (100) upon the user's initiating access to the telephony system (100) via the user device (110, 130). The automated voice interface permits the user to verbally specify a desired objective corresponding to any one of a number of predefined objectives, the predefined objectives including directory assisted call placement and at least one form of information retrieval. Upon receiving the desired objective from the user, the service node (180, 185) acts to implement the desired objective.

    摘要翻译: 电话系统(100)包括被配置为使电话系统(100)的用户能够放置和接收电话呼叫的用户设备(110,130)以及被配置为与用户设备通信的服务节点(180,185) (110,130),并且由此在用户通过用户设备(110,130)启动对电话系统(100)的接入之后向用户提供自动语音接口到电话系统(100)。 自动化语音接口允许用户口头指定对应于多个预定义目标中的任何一个的期望目标,预定目标包括目录辅助呼叫布置和至少一种形式的信息检索。 在从用户接收到期望的目标时,服务节点(180,185)用于实现期望的目标。

    Service Integration on a Network
    4.
    发明申请
    Service Integration on a Network 审中-公开
    网络上的服务集成

    公开(公告)号:US20080275941A1

    公开(公告)日:2008-11-06

    申请号:US11743966

    申请日:2007-05-03

    IPC分类号: G06F15/16 H04L12/66

    摘要: Described are computer-based methods and apparatuses, including computer program products, for service integration on a network. Telecommunication services (e.g., calendar, television, phone, location) on a network are integrated using service codelets designed to interface with the services. A default codelet associated with the user (e.g., via a service plan) dynamically calls the service codelets to request information from the associated services (e.g., calendar data) and/or perform tasks with the associated services (e.g., update calendar). The service codelets can dynamically call other service codelets based on the results of their requests for information. The information from the services is integrated and returned to the user.

    摘要翻译: 描述了基于计算机的方法和设备,包括用于网络上的服务集成的计算机程序产品。 网络上的电信服务(例如,日历,电视,电话,位置)使用被设计为与服务接口的服务码集成。 与用户相关联的默认码片(例如,经由服务计划)动态地呼叫服务码片以从相关联的服务(例如,日历数据)请求信息和/或执行与相关联的服务(例如,更新日历)的任务。 服务码可以根据其信息请求的结果动态调用其他服务码。 来自服务的信息被集成并返回给用户。