END USER CONTROLLED LOAD MANAGEMENT SYSTEM
    1.
    发明申请

    公开(公告)号:US20200333866A1

    公开(公告)日:2020-10-22

    申请号:US16764025

    申请日:2018-11-17

    摘要: A control system is disclosed that controls both regular and smart high power usage devices based on real time pricing information. An end user through a user interface sets a trigger price above which the device will shut down or reduce power usage. The control system will operate independently of any system operator or utility and is controlled solely by the end user. A method is disclosed to elicit an end user's preferred trigger price (the price above which to reduce power to the high power usage device). The control system allows end users to override their pre-defined trigger prices to deliver preferable outcomes in response to external and environmental factors. In addition, a method to protect pool equipment from winter freeze events while responding to real time price signals is also disclosed, along with a temperature override device.

    User interface
    2.
    发明申请
    User interface 审中-公开
    用户界面

    公开(公告)号:US20050114790A1

    公开(公告)日:2005-05-26

    申请号:US10922273

    申请日:2004-08-19

    IPC分类号: G06F3/033 G06F3/048 G06F3/00

    CPC分类号: G06F3/0481

    摘要: A graphical user interface displays a plurality of sections of information. Each section has a heading which comprises a link. The links can be selected by a user to collapse or expand information in the section. In addition, automatic scrolling takes place to scroll expanded information substantially into view. When a section is collapsed or expanded the associated heading is marked for a pre-specified time to aid the user in returning his or her attention to the appropriate region of the display, despite the use of the automatic scrolling. In addition, marks are used to indicate regions of the display where user entered information needs to be added or corrected.

    摘要翻译: 图形用户界面显示多个信息部分。 每个部分都有一个包含链接的标题。 用户可以选择链接来折叠或扩展该部分中的信息。 另外,进行自动滚动以将扩展信息基本上滚动到视图中。 当部分折叠或扩展时,相关标题被标记为预先指定的时间,以帮助用户尽管使用自动滚动来将他或她的注意力返回到显示器的适当区域。 此外,标记用于指示需要添加或更正用户输入信息的显示区域。

    Queuing Systems for Contact Centers
    3.
    发明申请
    Queuing Systems for Contact Centers 审中-公开
    联络中心排队系统

    公开(公告)号:US20090285385A1

    公开(公告)日:2009-11-19

    申请号:US12119711

    申请日:2008-05-13

    IPC分类号: H04M3/00

    CPC分类号: H04M3/523 H04M3/48

    摘要: Customers queuing in the contact center are provided with the option to request a ticket number. Upon a ticket number being generated for the customer, the customer may disconnect or hang up, and an absentee contact is maintained in a queuing system. This allows the customer to reconnect within a predefined period and regain a place in a queue, possibly at a more advantageous position or at the top of the queue. Alternatively, the customer may reconnect at a less favorable position, but without having to re-enter all customer details in order to be allocated to an appropriate queue.

    摘要翻译: 在联络中心排队的客户可以选择要求机票号码。 在为客户生成机票号码时,客户可能会断开连接或挂断,并且在排队系统中维护缺席者联系人。 这允许客户在预定义的时间段内重新连接并且重新获得队列中的位置,可能在更有利的位置或队列的顶部。 或者,客户可以在不太有利的位置重新连接,而不必重新输入所有客户细节,以便分配给适当的队列。