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    Queuing Systems for Contact Centers
    1.
    发明申请
    Queuing Systems for Contact Centers 审中-公开
    联络中心排队系统

    公开(公告)号：US20090285385A1

    公开(公告)日：2009-11-19

    申请号：US12119711

    申请日：2008-05-13

    申请人： Christopher Dunbar ,  Thomas Morris ,  Michael Walsh

    发明人： Christopher Dunbar ,  Thomas Morris ,  Michael Walsh

    IPC分类号： H04M3/00

    CPC分类号： H04M3/523 ,  H04M3/48

    摘要： Customers queuing in the contact center are provided with the option to request a ticket number. Upon a ticket number being generated for the customer, the customer may disconnect or hang up, and an absentee contact is maintained in a queuing system. This allows the customer to reconnect within a predefined period and regain a place in a queue, possibly at a more advantageous position or at the top of the queue. Alternatively, the customer may reconnect at a less favorable position, but without having to re-enter all customer details in order to be allocated to an appropriate queue.

    摘要翻译： 在联络中心排队的客户可以选择要求机票号码。 在为客户生成机票号码时，客户可能会断开连接或挂断，并且在排队系统中维护缺席者联系人。 这允许客户在预定义的时间段内重新连接并且重新获得队列中的位置，可能在更有利的位置或队列的顶部。 或者，客户可以在不太有利的位置重新连接，而不必重新输入所有客户细节，以便分配给适当的队列。

    Systems and methods for alerting drivers of approaching emergency vehicles
    2.
    发明授权
    Systems and methods for alerting drivers of approaching emergency vehicles 有权

    公开(公告)号：US10127813B2

    公开(公告)日：2018-11-13

    申请号：US14600925

    申请日：2015-01-20

    申请人： Michael Walsh ,  Virginia E. Foster ,  Ryan McNeely

    发明人： Michael Walsh ,  Virginia E. Foster ,  Ryan McNeely

    IPC分类号： G08G1/0965

    摘要： A computer-implemented method for alerting passenger vehicles of approaching emergency vehicles is implemented by an alert management computing device. The method includes receiving an emergency vehicle alert request message from an emergency vehicle transmitter, receiving passenger vehicle location data from a plurality of passenger vehicle user computing devices located in a plurality of passenger vehicles, wherein the passenger vehicle location data includes a present passenger vehicle location and a present passenger vehicle trajectory, identifying an alert zone for the emergency vehicle based on the present emergency vehicle location and the present emergency vehicle trajectory, identifying a vehicle zone for each of the plurality of passenger vehicles, identifying a subset of the passenger vehicles within the alert zone by comparing each vehicle zone to the alert zone, and transmitting a warning to the subset of passenger vehicles via the passenger vehicle user computing devices.

    System and method for controlling use of a network resource
    3.
    发明授权
    System and method for controlling use of a network resource 有权
    控制网络资源使用的系统和方法

    公开(公告)号：US08165078B2

    公开(公告)日：2012-04-24

    申请号：US12274348

    申请日：2008-11-19

    申请人： Michael Walsh ,  Ravi Keswani ,  Manicka Babu ,  Nahrin Reihaneh ,  Bingwu Li

    发明人： Michael Walsh ,  Ravi Keswani ,  Manicka Babu ,  Nahrin Reihaneh ,  Bingwu Li

    IPC分类号： G06Q30/00

    CPC分类号： H04L63/10 ,  G06Q30/02 ,  G06Q30/0225 ,  H04L63/123

    摘要： A system includes a control source that is provided on a server and control logic that executes on a terminal. The control logic executes on a terminal to (i) identify a plurality of attributes on the terminal, the attributes including an identifier for each of a plurality of terminal assets that include one or more of a hardware fixture, firmware, or operating system; and (ii) generate signature data from the plurality of attributes. The control source is configured to make a determination from the signature data as to whether the terminal is known or unknown.

    摘要翻译： 系统包括提供在服务器上的控制源和在终端上执行的控制逻辑。 控制逻辑在终端上执行以（i）识别终端上的多个属性，所述属性包括包括硬件固定装置，固件或操作系统中的一个或多个的多个终端资产中的每一个的标识符; 和（ii）从多个属性生成签名数据。 控制源被配置为从签名数据确定终端是已知的还是未知的。

    METHODS FOR OPTIMIZING CLINICAL RESPONSIVENESS TO METHOTREXATE THERAPY USING METABOLITE PROFILING AND PHARMACOGENETICS
    5.
    发明申请
    METHODS FOR OPTIMIZING CLINICAL RESPONSIVENESS TO METHOTREXATE THERAPY USING METABOLITE PROFILING AND PHARMACOGENETICS 审中-公开
    使用代谢物分析和药代动力学优化甲基化疗法临床应答的方法

    公开(公告)号：US20090197267A1

    公开(公告)日：2009-08-06

    申请号：US12191287

    申请日：2008-08-13

    申请人： Thierry Dervieux ,  Michael Walsh

    发明人： Thierry Dervieux ,  Michael Walsh

    IPC分类号： C12Q1/68

    CPC分类号： C12Q1/6876 ,  C12Q1/6883 ,  C12Q2600/106 ,  C12Q2600/156 ,  G01N33/574 ,  Y10T436/24

    摘要： The present invention provides methods for optimizing clinical responsiveness to chemotherapy in an individual through genotypic analysis of polymorphisms in at least one gene. The methods of the present invention may further comprise determining the level of at least one long-chain methotrexate polyglutamate (MTXPG) in a sample obtained from the individual. The present invention also provides methods for generating a pharmacogenetic index for predicting clinical responsiveness to chemotherapy in an individual through genotypic analysis of polymorphisms in at least one gene. In addition, the present invention provides methods for optimizing therapeutic efficacy of chemotherapy in an individual by calculating the level of at least one long-chain MTXPG in a sample obtained from the individual.

    摘要翻译： 本发明提供了通过至少一种基因中的多态性的基因型分析优化个体化疗的临床应答性的方法。 本发明的方法还可以包括确定从个体获得的样品中至少一种长链甲氨蝶呤聚谷氨酸（MTXPG）的水平。 本发明还提供了通过至少一种基因中的多态性的基因分析来产生用于预测个体对化疗的临床反应性的药代动力学指标的方法。 此外，本发明提供了通过计算从个体获得的样品中的至少一种长链MTXPG的水平来优化个体化疗的治疗功效的方法。

    METHODS FOR ALLOCATING RISKS OF FUTURE MAJOR DEVELOPMENTS
    6.
    发明申请
    METHODS FOR ALLOCATING RISKS OF FUTURE MAJOR DEVELOPMENTS 审中-公开
    分配未来主要发展风险的方法

    公开(公告)号：US20090083176A1

    公开(公告)日：2009-03-26

    申请号：US12263050

    申请日：2008-10-31

    申请人： Richard SANDOR ,  Michael Walsh

    发明人： Richard SANDOR ,  Michael Walsh

    IPC分类号： G06Q40/00

    CPC分类号： G06Q40/06 ,  G06Q40/04 ,  G06Q40/08 ,  G06Q50/26

    摘要： Computer-implemented methods for allocating risks from major developments are described. The methods include identifying one or more future major developments with economic impact; identifying a parameter to indicate that each of the developments has or has not occurred; creating a contractual instrument that is based on the occurrence or non-occurrence of the one or more major developments; and trading the instrument. A contractual instrument based upon on an occurrence or non-occurrence of one or more major developments in electronic form and tradable in the methods is also described.

    摘要翻译： 描述了计算机实施的主要发展风险分配方法。 这些方法包括确定一个或多个以后的经济影响的重大发展; 确定一个参数，以表明每个发展已经或没有发生; 创建一个基于发生或不发生一个或多个主要发展的合同文书; 并交易仪器。 还描述了基于在电子形式的一个或多个主要发展的发生或不发生的方法中可交易的合同工具。

    RADIO FREQUENCY IDENTIFICATION DEVICE WITH MOVABLE ANTENNA
    7.
    发明申请
    RADIO FREQUENCY IDENTIFICATION DEVICE WITH MOVABLE ANTENNA 审中-公开
    具有可移动天线的无线电频率鉴别装置

    公开(公告)号：US20070262869A1

    公开(公告)日：2007-11-15

    申请号：US11782665

    申请日：2007-07-25

    申请人： David Young ,  Roger Mick ,  Vincent Turco ,  Michael Walsh

    发明人： David Young ,  Roger Mick ,  Vincent Turco ,  Michael Walsh

    IPC分类号： G08B13/14

    CPC分类号： G06K7/10346 ,  G06K7/10336 ,  G06K7/10881 ,  H01Q1/2216 ,  H01Q1/38 ,  H01Q7/00

    摘要： A preferred embodiment of a hand-held radio frequency identification reader includes a first casing suitable for being grasped by a user, a second casing, and a transceiver housed within one of the first and second casings. The reader also includes an antenna housed within the second casing and communicatively coupled to the transceiver for communicatively coupling the reader to a radio frequency identification tag. The second casing is movably coupled to the first casing so that the second casing can be aligned with the radio frequency identification tag to substantially maximize a read distance of the reader while the first casing is held in a substantially fixed position in relation to the radio frequency identification tag.

    摘要翻译： 手持式射频识别读取器的优选实施例包括适于由用户掌握的第一壳体，第二壳体和容纳在第一和第二壳体之一内的收发器。 读取器还包括容纳在第二壳体内并且通信地耦合到收发器的天线，用于将读取器通信地耦合到射频识别标签。 第二壳体可移动地联接到第一壳体，使得第二壳体可以与射频识别标签对准，从而基本上使读取器的读取距离最大化，同时第一壳体相对于射频被保持在基本上固定的位置 识别标签。

    METHOTREXATE COMPLIANCE PACKAGING
    8.
    发明申请
    METHOTREXATE COMPLIANCE PACKAGING 审中-公开
    甲基合格包装

    公开(公告)号：US20070093497A1

    公开(公告)日：2007-04-26

    申请号：US11555216

    申请日：2006-10-31

    申请人： Michael Walsh

    发明人： Michael Walsh

    IPC分类号： A61K31/525 ,  B65D85/42

    CPC分类号： A61K31/525 ,  A61J1/035 ,  A61J7/04

    摘要： The present invention provides a compliance system that contains at least one dispenser including at least one individual dose of an anti-folate therapeutic and at least one individual dose of a folic acid analog, each individual dose of anti-folate therapeutic and folic acid analog positioned in one or more individual compartments. Such a dispenser can have, for example, suitable indicia marked in association with each individual compartment, thereby identifying each compartment with the day or time when the enclosed anti-folate therapeutic or folic acid analog should be administered.

    摘要翻译： 本发明提供了一种包含至少一个分配器的顺应性系统，其包括至少一个单独剂量的抗叶酸治疗剂和至少一种单独剂量的叶酸类似物，每个单独剂量的抗叶酸治疗剂和叶酸类似物定位 在一个或多个单独的隔间。 这样的分配器可以具有例如与每个单独的隔室相关联地标记的合适标记，从而在施用封闭的抗叶酸盐治疗剂或叶酸类似物的日期或时间识别每个隔室。