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    MULTI-DIMENSIONAL ALGORITHM FOR CONTEXTUAL SEARCH
    2.
    发明申请
    MULTI-DIMENSIONAL ALGORITHM FOR CONTEXTUAL SEARCH 有权
    多维搜索的多维算法

    公开(公告)号：US20100250530A1

    公开(公告)日：2010-09-30

    申请号：US12415921

    申请日：2009-03-31

    申请人： ANPING WANG ,  TIM RICHARDSON ,  DO JOON RA ,  DAVID CHEN

    发明人： ANPING WANG ,  TIM RICHARDSON ,  DO JOON RA ,  DAVID CHEN

    IPC分类号： G06F17/30

    CPC分类号： G06F17/30737 ,  G06F17/30707

    摘要： A computer-implemented method can include building a multi-dimensional contextual model, receiving search terms from a user, performing a search based on the search terms and the multi-dimensional contextual model, generating search results based on the search, and visually displaying the search results.

    摘要翻译： 计算机实现的方法可以包括构建多维上下文模型，从用户接收搜索项，基于搜索项和多维上下文模型执行搜索，基于搜索生成搜索结果，并且可视地显示 搜索结果。

    Task based user interface
    3.
    发明授权
    Task based user interface 有权
    基于任务的用户界面

    公开(公告)号：US07640548B1

    公开(公告)日：2009-12-29

    申请号：US10177534

    申请日：2002-06-21

    申请人： Jai Yu ,  Karn Choi ,  Stephan Otto Brunner ,  Do Joon Ra ,  Guo Chew Lam ,  Aibek Musaev ,  Ashley Grant Stirrup ,  Tarri E. Furlong ,  Yong Li

    发明人： Jai Yu ,  Karn Choi ,  Stephan Otto Brunner ,  Do Joon Ra ,  Guo Chew Lam ,  Aibek Musaev ,  Ashley Grant Stirrup ,  Tarri E. Furlong ,  Yong Li

    IPC分类号： G06F9/46 ,  G06F3/00

    CPC分类号： G06Q10/10 ,  G06Q10/06316

    摘要： A facility for guiding users through a series of steps or tasks, often associated with a process, is described. The facility assigns tasks or steps to users having roles identified with the task or step. The role associated with the task or step may change depending on the state of the task or step. When the role associated with a task or step changes, the facility may assign the task or step to another user. The facility guides a user through a task or step by providing instructions and other information, such as data tables and user input fields, that may be used to complete the task or step. The facility provides for the definition of processes by allowing users to specify tasks, steps and instructions relating to processes.

    摘要翻译： 描述了通常与过程相关联的一系列步骤或任务的指导用户的设施。 该设施为任务或步骤识别角色的用户分配任务或步骤。 与任务或步骤相关联的角色可能会根据任务或步骤的状态而改变。 当与任务或步骤相关联的角色发生变化时，设备可以将任务或步骤分配给另一个用户。 该设施通过提供可用于完成任务或步骤的指令和其他信息（例如数据表和用户输入字段）来引导用户完成任务或步骤。 该设施通过允许用户指定与过程相关的任务，步骤和指令来规定流程的定义。

    Method and apparatus to save and resume a session associated with a logical structure
    4.
    发明授权
    Method and apparatus to save and resume a session associated with a logical structure 有权
    用于保存和恢复与逻辑结构相关联的会话的方法和装置

    公开(公告)号：US07584283B2

    公开(公告)日：2009-09-01

    申请号：US10118544

    申请日：2002-04-08

    申请人： Do Joon Ra ,  Marc Caltabiano

    发明人： Do Joon Ra ,  Marc Caltabiano

    IPC分类号： G06F15/16 ,  G06F9/44

    CPC分类号： G06Q10/06

    摘要： A flowchart-based tool can be used to build a logical structure. In the context of a customer relationship management (CRM) system, the logical structure can comprise an ordered set of questions and branching logic that are presented to a customer of the business when the customer contacts the business with an inquiry, such as for a sale or service inquiry or other interaction. A session can be conducted with the customer based on the logical structure. Information associated with the session, such as run-time state information, can be saved in the event of an involuntary or voluntary disconnection, or a time-out of the session. The saved run-time state information can be restored or attached into the session to subsequently resume the session.

    摘要翻译： 可以使用基于流程图的工具来构建逻辑结构。 在客户关系管理（CRM）系统的上下文中，逻辑结构可以包括一系列问题和分支逻辑，这些问题和分支逻辑在客户通过查询联系业务时提供给业务的客户，例如销售 或服务查询或其他交互。 可以根据逻辑结构与客户进行会话。 与会话关联的信息（如运行时状态信息）可以在非自愿或自愿断开或超时的情况下被保存。 保存的运行时状态信息可以恢复或附加到会话中，以便随后恢复会话。

    Dynamic pricing system and method
    5.
    发明授权
    Dynamic pricing system and method 有权
    动态定价系统和方法

    公开(公告)号：US07454367B2

    公开(公告)日：2008-11-18

    申请号：US10109957

    申请日：2002-03-29

    申请人： Jai-Jein Yu ,  Catheryne M. Nicholson ,  Michael Tsunghsi Yu ,  Yan Tan ,  Do Joon Ra ,  Michael Zhen Hao Li ,  Karen Hsu ,  Piyush Govil

    发明人： Jai-Jein Yu ,  Catheryne M. Nicholson ,  Michael Tsunghsi Yu ,  Yan Tan ,  Do Joon Ra ,  Michael Zhen Hao Li ,  Karen Hsu ,  Piyush Govil

    IPC分类号： G06Q30/00

    CPC分类号： G06Q20/201 ,  G06Q30/02 ,  G06Q30/06 ,  G06Q30/0603 ,  G06Q30/0625 ,  G06Q30/0633 ,  G06Q30/0641 ,  G06Q40/04

    摘要： A dynamic pricing system and method that enables prices for sellable objects to be dynamically adjusted using pricing factors corresponding to attributes of the sellable objects. Product administrators are enabled to define sellable products and extended attributes for the products, while pricing administrators are enabled to define price lists for the sellable products and extended attributes. Sales representatives build sellable objects, such as quotes, orders, shopping carts, etc, by adding products that customers would like to purchase to the sellable object. Additionally, extended attributes may be selected for all or a portion of the products. Using Static Pricing, an initial or static price is determined for the sellable objects. The static price may then be dynamically adjusted prior to or at the point of a sales transaction or offer using pricing factors corresponding to combinations of various attributes of the sellable object and/or products from which it is built.

    摘要翻译： 一种动态定价系统和方法，可以使用与可销售对象的属性对应的定价因素动态调整可销售对象的价格。 产品管理员能够定义可销售产品和产品的扩展属性，同时定价管理员能够定义可销售产品和扩展属性的价格表。 销售代表通过将客户想要购买的产品添加到可销售对象来构建可销售对象，如报价单，订单，购物车等。 此外，可以为全部或一部分产品选择扩展属性。 使用静态定价，确定可销售对象的初始或静态价格。 静态价格可以在销售交易或报价点之前或之后被动态地调整，使用对应于可销售对象和/或其从其构建的产品的各种属性的组合的定价因子。

    Multi-dimensional algorithm for contextual search
    6.
    发明授权
    Multi-dimensional algorithm for contextual search 有权
    上下文搜索的多维算法

    公开(公告)号：US08229909B2

    公开(公告)日：2012-07-24

    申请号：US12415921

    申请日：2009-03-31

    申请人： Anping Wang ,  Tim Richardson ,  Do Joon Ra ,  David Chen

    发明人： Anping Wang ,  Tim Richardson ,  Do Joon Ra ,  David Chen

    IPC分类号： G06F7/00

    CPC分类号： G06F17/30737 ,  G06F17/30707

    摘要： A computer-implemented method can include building a multi-dimensional contextual model, receiving search terms from a user, performing a search based on the search terms and the multi-dimensional contextual model, generating search results based on the search, and visually displaying the search results.

    摘要翻译： 计算机实现的方法可以包括构建多维上下文模型，从用户接收搜索项，基于搜索项和多维上下文模型执行搜索，基于搜索生成搜索结果，并且可视地显示 搜索结果。

    Task-based process definition
    7.
    发明授权
    Task-based process definition 有权
    基于任务的流程定义

    公开(公告)号：US08893149B2

    公开(公告)日：2014-11-18

    申请号：US11931305

    申请日：2007-10-31

    申请人： Jai Yu ,  Karn Choi ,  Stephan Otto Brunner ,  Do Joon Ra ,  Guo Chew Lam ,  Aibek Musaev ,  Ashley Grant Stirrup ,  Tarri E. Furlong ,  Yong Li

    发明人： Jai Yu ,  Karn Choi ,  Stephan Otto Brunner ,  Do Joon Ra ,  Guo Chew Lam ,  Aibek Musaev ,  Ashley Grant Stirrup ,  Tarri E. Furlong ,  Yong Li

    IPC分类号： G06F9/46 ,  G06Q10/00 ,  G06Q10/06 ,  G06Q10/10

    CPC分类号： G06Q10/10 ,  G06Q10/06316

    摘要： A facility for guiding users through a series of steps or tasks, often associated with a process, is described. The facility assigns tasks or steps to users having roles identified with the task or step. The role associated with the task or step may change depending on the state of the task or step. When the role associated with a task or step changes, the facility may assign the task or step to another user. The facility guides a user through a task or step by providing instructions and other information, such as data tables and user input fields, that may be used to complete the task or step. The facility provides for the definition of processes by allowing users to specify tasks, steps and instructions relating to processes.

    摘要翻译： 描述了通常与过程相关联的一系列步骤或任务的指导用户的设施。 该设施为任务或步骤识别角色的用户分配任务或步骤。 与任务或步骤相关联的角色可能会根据任务或步骤的状态而改变。 当与任务或步骤相关联的角色发生变化时，设备可以将任务或步骤分配给另一个用户。 该设施通过提供可用于完成任务或步骤的指令和其他信息（例如数据表和用户输入字段）来引导用户完成任务或步骤。 该设施通过允许用户指定与过程相关的任务，步骤和指令来规定流程的定义。

    Engine to present user interface based on a logical structure, such as one for a customer relationship management system
    8.
    发明授权
    Engine to present user interface based on a logical structure, such as one for a customer relationship management system 有权
    引擎基于逻辑结构呈现用户界面，例如用于客户关系管理系统的用户界面

    公开(公告)号：US07765165B2

    公开(公告)日：2010-07-27

    申请号：US10118538

    申请日：2002-04-08

    申请人： Mathew S. Malden ,  John L. Coker ,  Do Joon Ra ,  Marc Caltabiano

    发明人： Mathew S. Malden ,  John L. Coker ,  Do Joon Ra ,  Marc Caltabiano

    IPC分类号： G06Q10/00

    CPC分类号： G06Q30/02 ,  G06Q30/016

    摘要： A flowchart-based tool can be used to build a logical structure. In the context of a customer relationship management (CRM) system, the logical structure can comprise an ordered set of questions and branching logic that are presented to a customer of the business when the customer contacts the business with an inquiry, such as for a sale or service inquiry or other interaction. An engine can run a session associated with the logical structure, with the session presenting questions, text, graphics, and the like dynamically to a user interface. Branching logic determines the appropriate information to present to the user interface based on answers to previous questions.

    摘要翻译： 可以使用基于流程图的工具来构建逻辑结构。 在客户关系管理（CRM）系统的上下文中，逻辑结构可以包括一系列问题和分支逻辑，这些问题和分支逻辑在客户通过查询联系业务时提供给业务的客户，例如销售 或服务查询或其他交互。 引擎可以运行与逻辑结构相关联的会话，会话向用户界面动态地呈现问题，文本，图形等。 分支逻辑根据以前的问题的答案，确定提供给用户界面的适当信息。

    Method and apparatus to build and manage a logical structure using templates
    10.
    发明授权
    Method and apparatus to build and manage a logical structure using templates 失效
    使用模板构建和管理逻辑结构的方法和装置

    公开(公告)号：US07136865B1

    公开(公告)日：2006-11-14

    申请号：US10118546

    申请日：2002-04-08

    申请人： Do Joon Ra ,  Michael E. Flexer ,  Marc Caltabiano

    发明人： Do Joon Ra ,  Michael E. Flexer ,  Marc Caltabiano

    IPC分类号： G06F17/30

    CPC分类号： G06F9/454 ,  G06F9/451 ,  Y10S707/99943 ,  Y10S707/99945

    摘要： A flowchart-based tool can be used to build a logical structure. In the context of a customer relationship management (CRM) system, the logical structure can comprise an ordered set of questions and branching logic that are presented to a customer of the business when the customer contacts the business with an inquiry, such as for a sale or service inquiry or other interaction. The flowchart-based tool can use a drag-and-drop interface to build the logical structure, and then questions for the individual components in the logical structure can be entered or selected from menus. The resulting logical structure can be verified to detect errors or corruption.

    摘要翻译： 可以使用基于流程图的工具来构建逻辑结构。 在客户关系管理（CRM）系统的上下文中，逻辑结构可以包括一系列问题和分支逻辑，这些问题和分支逻辑在客户通过查询联系业务时提供给业务的客户，例如销售 或服务查询或其他交互。 基于流程图的工具可以使用拖放界面来构建逻辑结构，然后可以从菜单中输入或选择逻辑结构中各个组件的问题。 可以验证产生的逻辑结构以检测错误或损坏。