System and method for efficient unified messaging system support for speech-to-text service

    公开(公告)号:US08543652B2

    公开(公告)日:2013-09-24

    申请号:US12841830

    申请日:2010-07-22

    IPC分类号: G06F15/16 G06F15/173

    摘要: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for communicating information about transcription progress from a unified messaging (UM) server to a UM client. In one embodiment, the transcription progress describes speech to text transcription of speech messages such as voicemail. The UM server authenticates and establishes a session with a UM client, then receives a get message list request from a UM client as of a first time, responds to the get message list request with a view of a state of messages and available transcriptions for transcribable messages in a list of messages associated with the get message list call at the first time, and, at a second time subsequent to the first time, transmits to the UM client a notification that provides an indication of progress for at least one transcription not yet complete in the list of messages. The messages can include video.

    Flexible network platform and call processing system
    3.
    发明授权
    Flexible network platform and call processing system 失效
    灵活的网络平台和呼叫处理系统

    公开(公告)号:US06724875B1

    公开(公告)日:2004-04-20

    申请号:US08871545

    申请日:1997-06-09

    IPC分类号: H04M342

    摘要: A flexible network platform and call processing system are disclosed. The call processing system includes a particular call processing architecture and a resource managing system which allow new services to be implemented rapidly. An OAM&P subsystem and systems for performing data provisioning and service creation are each provided for use with the disclosed call processing system. The call processing system may include a call processing mechanism for performing call processing in accordance with defined service logic, and call processing resources connected to the call processing mechanism. The call processing resources are designed so that any service logic unit may be linked to any particular event that might occur in connection with the call processing system. A resource managing system is also disclosed for assigning resources for use by a call processing system. A resource is assigned in response to a request made by the call processing system specified capability. The resource managing system receives the request for a specified capability and allocates a logical resource object that identifies a particular resource that will support the specified resource capability.

    摘要翻译: 公开了一种灵活的网络平台和呼叫处理系统。 呼叫处理系统包括特定的呼叫处理架构和允许快速实现新服务的资源管理系统。 每个都提供用于执行数据提供和服务创建的OAM&P子系统和系统,用于所公开的呼叫处理系统。 呼叫处理系统可以包括用于根据定义的服务逻辑执行呼叫处理的呼叫处理机制,以及连接到呼叫处理机制的呼叫处理资源。 呼叫处理资源被设计为使得任何服务逻辑单元可以链接到可能与呼叫处理系统相关联地发生的任何特定事件。 还公开了一种用于分配由呼叫处理系统使用的资源的资源管理系统。 响应于由呼叫处理系统指定的能力提出的请求分配资源。 资源管理系统接收对指定能力的请求,并分配一个逻辑资源对象,该对象标识将支持指定资源能力的特定资源。

    SYSTEM AND METHOD FOR EFFICIENT UNIFIED MESSAGING SYSTEM SUPPORT FOR SPEECH-TO-TEXT SERVICE
    6.
    发明申请
    SYSTEM AND METHOD FOR EFFICIENT UNIFIED MESSAGING SYSTEM SUPPORT FOR SPEECH-TO-TEXT SERVICE 有权
    用于语音服务的高效统一消息系统支持系统和方法

    公开(公告)号:US20120020577A1

    公开(公告)日:2012-01-26

    申请号:US12841830

    申请日:2010-07-22

    摘要: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for communicating information about transcription progress from a unified messaging (UM) server to a UM client. In one embodiment, the transcription progress describes speech to text transcription of speech messages such as voicemail. The UM server authenticates and establishes a session with a UM client, then receives a get message list request from a UM client as of a first time, responds to the get message list request with a view of a state of messages and available transcriptions for transcribable messages in a list of messages associated with the get message list call at the first time, and, at a second time subsequent to the first time, transmits to the UM client a notification that provides an indication of progress for at least one transcription not yet complete in the list of messages. The messages can include video.

    摘要翻译: 本文公开了用于将关于转录进度的信息从统一消息(UM)服务器传送到UM客户端的系统,方法和非暂时的计算机可读存储介质。 在一个实施例中,转录进程描述了诸如语音邮件的语音消息的文本转录的语音。 UM服务器认证并建立与UM客户端的会话,然后从UM客户端首次接收到获取消息列表请求,响应获取消息列表请求,查看消息状态和可转录的可用转录 在第一时间与获取消息列表呼叫相关联的消息列表中的消息,并且在第一次之后的第二时间向UM客户端发送提供至少一个转录尚未进行的进展指示的通知 在消息列表中完成。 消息可以包括视频。

    Flexible network platform and call processing system
    7.
    发明授权
    Flexible network platform and call processing system 有权
    灵活的网络平台和呼叫处理系统

    公开(公告)号:US07461381B2

    公开(公告)日:2008-12-02

    申请号:US10743475

    申请日:2003-12-23

    IPC分类号: G06F13/00

    摘要: A communications services network platform has a multi-layered software architecture residing on a host computer. The network platform connects to a communications network and includes a call processing stack, a link layer, and a service support subsystem. The call processing stack implements call processing by processing events associated with a communication path through the communications network and has an application layer, representing each active call being processed by the call processing stack, and a resource layer, including software abstractions of physical resources located outside the host computer. The link layer manages a communications link between physically connected physical resources and the call processing stack. The service support subsystem executes services requested by the call processing stack. The platform manages and controls communications events associated with the communication path to complete a request for services between nodes on the communication network.

    摘要翻译: 通信服务网络平台具有驻留在主机上的多层软件架构。 网络平台连接到通信网络并且包括呼叫处理栈,链路层和服务支持子系统。 呼叫处理堆栈通过处理通过通信网络与通信路径相关联的事件来实现呼叫处理,并且具有代表由呼叫处理堆栈处理的每个主动呼叫的应用层和资源层,包括位于外部的物理资源的软件抽取 主机。 链路层管理物理连接的物理资源与呼叫处理栈之间的通信链路。 服务支持子系统执行由呼叫处理堆栈请求的服务。 平台管理和控制与通信路径相关联的通信事件,以完成通信网络上的节点之间的服务请求。