Method and apparatus for creating and distributing COST telephony-switching functionality within an IP network
    1.
    发明授权
    Method and apparatus for creating and distributing COST telephony-switching functionality within an IP network 有权
    在IP网络中创建和分发COST电话交换功能的方法和装置

    公开(公告)号:US07688807B2

    公开(公告)日:2010-03-30

    申请号:US11239877

    申请日:2005-09-29

    IPC分类号: H04L12/66

    摘要: A system for providing and managing IP telephone calls establishes separate and distinct call legs between IP-capable appliances and routers and between routers, and creates calls, changes calls, and manages telephony functions by joining and disjoining calls legs. In some instances one or more call legs disjoined from an active call are maintained as established to be joined later to other call legs to create other active calls. By managing IP calls as separate and distinct legs functions of intelligent, connection-oriented telephony networks may be simulated in IP telephony systems. The management is provided by software running on processors coupled to routers in the IP network.

    摘要翻译: 用于提供和管理IP电话呼叫的系统在IP能力设备和路由器之间以及路由器之间建立独立和不同的呼叫支路,并且通过加入和分离呼叫线路来创建呼叫,改变呼叫和管理电话功能。 在一些情况下,一个或多个从主动呼叫分离的呼叫支路被维持为建立以便稍后连接到其他呼叫支路以创建其他主动呼叫。 通过将IP呼叫作为单独和不同的方式进行管理,可以在IP电话系统中模拟智能的面向连接的电话网络的功能。 管理由在IP网络中与路由器相连的处理器上运行的软件提供。

    Method and apparatus for creating and distributing COST telephony-switching functionality within an IP network
    6.
    发明授权
    Method and apparatus for creating and distributing COST telephony-switching functionality within an IP network 有权
    在IP网络中创建和分发COST电话交换功能的方法和装置

    公开(公告)号:US08630284B2

    公开(公告)日:2014-01-14

    申请号:US12721112

    申请日:2010-03-10

    IPC分类号: H04L12/66

    摘要: A system for providing and managing IP telephone calls establishes separate and distinct call legs between IP-capable appliances and routers and between routers, and creates calls, changes calls, and manages telephony functions by joining and disjoining calls legs. In some instances one or more call legs disjoined from an active call are maintained as established to be joined later to other call legs to create other active calls. By managing IP calls as separate and distinct legs functions of intelligent, connection-oriented telephony networks may be simulated in IP telephony systems. The management is provided by software running on processors coupled to routers in the IP network.

    摘要翻译: 用于提供和管理IP电话呼叫的系统在IP能力设备和路由器之间以及路由器之间建立独立和不同的呼叫支路,并且通过加入和分离呼叫线路来创建呼叫,改变呼叫和管理电话功能。 在一些情况下,一个或多个从主动呼叫分离的呼叫支路被维持为建立以便稍后连接到其他呼叫支路以创建其他主动呼叫。 通过将IP呼叫作为单独和不同的方式进行管理,可以在IP电话系统中模拟智能的面向连接的电话网络的功能。 管理由在IP网络中与路由器相连的处理器上运行的软件提供。

    Method and apparatus for load-balancing of call processing between multiple call-destination sites and routing of calls by way of call-destination site control
    7.
    发明授权
    Method and apparatus for load-balancing of call processing between multiple call-destination sites and routing of calls by way of call-destination site control 有权
    用于通过呼叫目的地站点控制在多个呼叫 - 目的地站点之间进行呼叫处理的负载平衡和呼叫路由的方法和装置

    公开(公告)号:US06373937B1

    公开(公告)日:2002-04-16

    申请号:US09660533

    申请日:2000-09-13

    IPC分类号: H04M3523

    摘要: A telephone switching and routing system has a first switching apparatus for receiving incoming calls, a first processor connected to the first switching apparatus, and a plurality of destination sites each connected to the first switching apparatus by a telephony trunk, each destination site including a destination processor coupled to the first processor by a communication link separate from the telephony trunk. The first processor connected to the first switching apparatus maintains a list of incoming calls received at the first switching apparatus as a virtual queue, wherein individual ones of the destination processors at the destination sites monitor local agent status and skill sets, and request switching of calls from the published lists as agents become available to handle new calls, and the first processor in response to requests from the destination processors controls the first switching apparatus to switch calls to the requesting destination sites. In some systems there are intermediate processors dedicated to maintaining all or portions of the virtual queue, and calls received at plural switches may be replicated in such virtual queues maintained at one or plural sites. The intermediate processors negotiate with destination processors which request (pull) calls from the queue, and the queue is maintained according to new calls received at any switch and calls switched on at any switch.

    摘要翻译: 电话交换和路由系统具有用于接收来话呼叫的第一交换设备,连接到第一交换设备的第一处理器和由电话中继连接到第一交换设备的多个目的地站点,每个目的地站点包括目的地 处理器通过与电话中继分离的通信链路耦合到第一处理器。 连接到第一交换设备的第一处理器将在第一交换设备处接收到的呼入呼叫的列表维护为虚拟队列,其中目的地站点上的目标处理器中的各个单元监视本地代理状态和技能集,并请求呼叫切换 从发布的列表中,作为代理可用于处理新呼叫,并且响应于来自目的地处理器的请求的第一处理器控制第一交换设备将呼叫切换到请求的目的地站点。 在一些系统中,存在专用于维护虚拟队列的全部或部分的中间处理器,并且在多个交换机处接收到的呼叫可以复制在维护在一个或多个站点的这样的虚拟队列中。 中间处理器与从队列请求(拉)呼叫的目标处理器协商,并且根据在任何交换机处接收到的新呼叫并且在任何交换机处接通呼叫来维护队列。

    Method and Apparatus for Creating and Distributing COST Telephony-Switching Functionality within an IP Network
    10.
    发明申请
    Method and Apparatus for Creating and Distributing COST Telephony-Switching Functionality within an IP Network 有权
    用于在IP网络内创建和分发COST电话交换功能的方法和装置

    公开(公告)号:US20100165982A1

    公开(公告)日:2010-07-01

    申请号:US12721112

    申请日:2010-03-10

    IPC分类号: H04L12/66

    摘要: A system for providing and managing IP telephone calls establishes separate and distinct call legs between IP-capable appliances and routers and between routers, and creates calls, changes calls, and manages telephony functions by joining and disjoining calls legs. In some instances one or more call legs disjoined from an active call are maintained as established to be joined later to other call legs to create other active calls. By managing IP calls as separate and distinct legs functions of intelligent, connection-oriented telephony networks may be simulated in IP telephony systems. The management is provided by software running on processors coupled to routers in the IP network.

    摘要翻译: 用于提供和管理IP电话呼叫的系统在IP能力设备和路由器之间以及路由器之间建立独立和不同的呼叫支路,并且通过加入和分离呼叫线路来创建呼叫,改变呼叫和管理电话功能。 在一些情况下,一个或多个从主动呼叫分离的呼叫支路被维持为建立以便稍后连接到其他呼叫支路以创建其他主动呼叫。 通过将IP呼叫作为单独和不同的方式进行管理,可以在IP电话系统中模拟智能的面向连接的电话网络的功能。 管理由在IP网络中与路由器相连的处理器上运行的软件提供。