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公开(公告)号：US20100161454A1
公开(公告)日：2010-06-24
申请号：US12338516
申请日：2008-12-18
申请人： Anthony L. Carrato , Clive S. Gee , David B. Hodge , Robert G. Laird , Randall L. Langel , Ian W.Y. Loe
发明人： Anthony L. Carrato , Clive S. Gee , David B. Hodge , Robert G. Laird , Randall L. Langel , Ian W.Y. Loe
摘要： Augmenting service oriented architecture (‘SOA’) governance maturity including receiving an evaluation of the maturity of the governance of the SOA; identifying, for each governance capability in dependence upon the evaluation of the maturity of the governance capability, one or more predefined risks to the SOA; establishing, for each governance capability in dependence upon the predefined risks to the SOA, a risk value representing the severity of the predefined risks; selecting, for each governance capability in dependence upon the evaluation of the maturity of the governance of the SOA and the predefined risk value, one or more governance work products; and communicating to predetermined stakeholders in the SOA the one or more predefined risks to the SOA identified for each governance capability, the risk value established for each governance capability, and the governance work products selected for each governance capability.
摘要翻译： 增强面向服务的架构（“SOA”）治理成熟度，包括接受对SOA治理成熟度的评估; 根据对治理能力成熟度的评估，为每个治理能力确定一个或多个预定义的SOA风险; 根据SOA预定义的风险，为每个治理能力建立代表预定风险严重程度的风险值; 根据对SOA治理成熟度和预定义风险价值的评估，选择一个或多个治理工作产品的每个治理能力; 并与SOA中的预定利益相关者沟通，为每个治理能力确定的SOA的一个或多个预定义风险，为每个治理能力确定的风险值以及为每个治理能力选择的治理工作产品。
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公开(公告)号：US20100145750A1
公开(公告)日：2010-06-10
申请号：US12330821
申请日：2008-12-09
IPC分类号： G06Q10/00
CPC分类号： G06Q10/00 , G06Q10/063 , G06Q10/06315 , G06Q10/0639
摘要： Evaluating service oriented architecture (‘SOA’) governance maturity including receiving, from a plurality of predetermined stakeholders in the SOA for a plurality of SOA governance capabilities, a stakeholder assessed value representing the current maturity of each of the plurality of SOA governance capabilities; determining, for each of the plurality of SOA governance capabilities in dependence upon the plurality of stakeholder assessed values from the stakeholders, a capability value for each of the plurality of SOA governance capabilities; assigning each of the SOA governance capabilities to a domain; determining, in dependence upon the capability values for each of the plurality of SOA governance capabilities of each domain, a domain maturity value for each domain; and communicating the domain maturity value for each domain to the predetermined stakeholders of the SOA.
摘要翻译： 评估面向服务的架构（“SOA”）治理成熟度，包括从SOA中的多个预定的利益相关者接收多个SOA治理功能的利益相关者评估值，表示多个SOA治理能力中的每一个的当前成熟度; 根据来自利益相关者的多个利益相关者评估的价值确定多个SOA治理能力中的每一个，针对多个SOA治理能力中的每一个的能力值; 将每个SOA治理功能分配给一个域; 根据每个域的多个SOA治理能力中的每一个的能力值来确定每个域的域成熟度值; 并将每个域的域成熟度值传达给SOA的预定利益相关者。
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公开(公告)号：US20120221377A1
公开(公告)日：2012-08-30
申请号：US13461943
申请日：2012-05-02
申请人： ANTHONY L. CARRATO , CLIVE S. GEE , DAVID B. HODGE , ROBERT G. LAIRD , RANDALL L. LANGEL , IAN W.Y. LOE
发明人： ANTHONY L. CARRATO , CLIVE S. GEE , DAVID B. HODGE , ROBERT G. LAIRD , RANDALL L. LANGEL , IAN W.Y. LOE
IPC分类号： G06Q10/00
摘要： Augmenting service oriented architecture (‘SOA’) governance maturity including receiving an evaluation of the maturity of the governance of the SOA; identifying, for each governance capability in dependence upon the evaluation of the maturity of the governance capability, one or more predefined risks to the SOA; establishing, for each governance capability in dependence upon the predefined risks to the SOA, a risk value representing the severity of the predefined risks; selecting, for each governance capability in dependence upon the evaluation of the maturity of the governance of the SOA and the predefined risk value, one or more governance work products; and communicating to predetermined stakeholders in the SOA the one or more predefined risks to the SOA identified for each governance capability, the risk value established for each governance capability, and the governance work products selected for each governance capability.
摘要翻译： 增强面向服务的架构（“SOA”）治理成熟度，包括接受对SOA治理成熟度的评估; 根据对治理能力成熟度的评估，为每个治理能力确定一个或多个预定义的SOA风险; 根据SOA预定义的风险，为每个治理能力建立代表预定风险严重程度的风险值; 根据对SOA治理成熟度和预定义风险价值的评估，选择一个或多个治理工作产品的每个治理能力; 并与SOA中的预定利益相关者沟通，为每个治理能力确定的SOA的一个或多个预定义风险，为每个治理能力确定的风险值以及为每个治理能力选择的治理工作产品。
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公开(公告)号：US20120143777A1
公开(公告)日：2012-06-07
申请号：US12962331
申请日：2010-12-07
申请人： Claus T. Jensen , Robert G. Laird
发明人： Claus T. Jensen , Robert G. Laird
IPC分类号： G06Q99/00
CPC分类号： G06Q30/018
摘要： A method, system, and computer program product for using documentation plans for service oriented architecture governance. In an example embodiment, the method includes implementing a structured documentation plan in a SOA governance tool using a computer processor. The structured documentation plan includes a set of documentation types and a set of governance policies for at least one documentation type from the set of documentation types.
摘要翻译： 一种使用面向服务架构治理的文档计划的方法，系统和计算机程序产品。 在示例实施例中，该方法包括在使用计算机处理器的SOA治理工具中实施结构化文档计划。 结构化文档计划包括一组文档类型和一组管理策略，用于至少一种文档类型的文档类型。
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公开(公告)号：US5335268A
公开(公告)日：1994-08-02
申请号：US964134
申请日：1992-10-22
CPC分类号： H04M3/5237 , H04Q3/0016 , H04M3/36
摘要： A method and apparatus for dynamically balancing special service telephone calling traffic among a plurality of automatic call distributors and servicing agents as a function of supply and demand for such services. Data is gathered from originating and terminating switches of the telephone network, from each automatic call distributor, and from a call routing data base. The collected data is analyzed to characterize the supply and demand. A routing plan through the network is formulated so that the number of calls to each automatic call distributor is alloted as a function thereof and of the relative costs in routing to one point or another. The formulated plan is implemented for control by effecting changes in the routing data base. In the routing plan formulation, cognizance may also be taken of manpower availability for agent staffing.
摘要翻译： 一种用于在多个自动呼叫分配器和服务代理之间动态平衡特殊服务电话呼叫业务的方法和装置，作为对这些服务的供应和需求的函数。 数据从电话网络的起始和终止交换机，每个自动呼叫分配器以及从呼叫路由数据库收集。 分析收集的数据以表征供需情况。 制定通过网络的路由规划，使得对每个自动呼叫分配器的呼叫的数量作为其功能，以及路由到一个点或另一个点的相对成本。 通过实施路由数据库中的更改来实施制定的计划以进行控制。 在路线规划制定中，也可以考虑代理人员的人力可用性。
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6.发明授权Association of service policies based on the application of message content filters 有权基于消息内容过滤器应用的服务策略关联公开(公告)号：US08893218B2
公开(公告)日：2014-11-18
申请号：US13524065
申请日：2012-06-15
CPC分类号： H04L63/20 , H04L63/0245
摘要： A method for associating service policies based on application of message content filters to messages sent by a consumer may include receiving a message in which the message relates to a service accessible via a network and access to the service is restricted by a policy enforcement runtime. The method may further include applying at least one message content filter to the message content received to extract information indicative of a message flow associated with a configured policy attachment and correlating the message flow to a selected policy regarding consumer access to the service. The method may further include enforcing the selected policy relative to access to the service by the consumer.
摘要翻译： 基于消息内容过滤器对消费者发送的消息的应用来将服务策略关联的方法可以包括接收消息，其中该消息与可通过网络访问的服务相关联，并且对策略的访问被策略执行运行时限制。 该方法还可以包括：将至少一个消息内容过滤器应用于所接收的消息内容，以提取指示与配置的策略附件相关联的消息流的信息，并将消息流与关于消费者对服务的访问的所选策略相关联。 该方法可以进一步包括执行相对于消费者访问服务的所选择的策略。
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公开(公告)号：US08244548B2
公开(公告)日：2012-08-14
申请号：US12338516
申请日：2008-12-18
申请人： Anthony L. Carrato , Clive S. Gee , David B. Hodge , Robert G. Laird , Randall L. Langel , Ian W. Y. Loe
发明人： Anthony L. Carrato , Clive S. Gee , David B. Hodge , Robert G. Laird , Randall L. Langel , Ian W. Y. Loe
IPC分类号： G06Q10/00
摘要： Augmenting service oriented architecture (‘SOA’) governance maturity including receiving an evaluation of the maturity of the governance of the SOA; identifying, for each governance capability in dependence upon the evaluation of the maturity of the governance capability, one or more predefined risks to the SOA; establishing, for each governance capability in dependence upon the predefined risks to the SOA, a risk value representing the severity of the predefined risks; selecting, for each governance capability in dependence upon the evaluation of the maturity of the governance of the SOA and the predefined risk value, one or more governance work products; and communicating to predetermined stakeholders in the SOA the one or more predefined risks to the SOA identified for each governance capability, the risk value established for each governance capability, and the governance work products selected for each governance capability.
摘要翻译： 增强面向服务的架构（“SOA”）治理成熟度，包括接受对SOA治理成熟度的评估; 根据对治理能力成熟度的评估，为每个治理能力确定一个或多个预定义的SOA风险; 根据SOA预定义的风险，为每个治理能力建立代表预定风险严重程度的风险值; 根据对SOA治理成熟度和预定义风险价值的评估，选择一个或多个治理工作产品的每个治理能力; 并与SOA中的预定利益相关者沟通，为每个治理能力确定的SOA的一个或多个预定义风险，为每个治理能力确定的风险值以及为每个治理能力选择的治理工作产品。
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公开(公告)号：US08694356B2
公开(公告)日：2014-04-08
申请号：US13461943
申请日：2012-05-02
申请人： Anthony L. Carrato , Clive S. Gee , David B. Hodge , Robert G. Laird , Randall L. Langel , Ian W. Y. Loe
发明人： Anthony L. Carrato , Clive S. Gee , David B. Hodge , Robert G. Laird , Randall L. Langel , Ian W. Y. Loe
IPC分类号： G06F15/16
摘要： Augmenting service oriented architecture (‘SOA’) governance maturity including receiving an evaluation of the maturity of the governance of the SOA; identifying, for each governance capability in dependence upon the evaluation of the maturity of the governance capability, one or more predefined risks to the SOA; establishing, for each governance capability in dependence upon the predefined risks to the SOA, a risk value representing the severity of the predefined risks; selecting, for each governance capability in dependence upon the evaluation of the maturity of the governance of the SOA and the predefined risk value, one or more governance work products; and communicating to predetermined stakeholders in the SOA the one or more predefined risks to the SOA identified for each governance capability, the risk value established for each governance capability, and the governance work products selected for each governance capability.
摘要翻译： 增强面向服务的架构（“SOA”）治理成熟度，包括接受对SOA治理成熟度的评估; 根据对治理能力成熟度的评估，为每个治理能力确定一个或多个预定义的SOA风险; 根据SOA预定义的风险，为每个治理能力建立代表预定风险严重程度的风险值; 根据对SOA治理成熟度和预定义风险价值的评估，选择一个或多个治理工作产品的每个治理能力; 并与SOA中的预定利益相关者沟通，为每个治理能力确定的SOA的一个或多个预定义风险，为每个治理能力确定的风险值以及为每个治理能力选择的治理工作产品。
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9.发明申请Association of Service Policies Based on the Application of Message Content Filters 有权基于消息内容过滤器应用的服务策略关联公开(公告)号：US20130340026A1
公开(公告)日：2013-12-19
申请号：US13524065
申请日：2012-06-15
CPC分类号： H04L63/20 , H04L63/0245
摘要： A method for associating service policies based on application of message content filters to messages sent by a consumer may include receiving a message in which the message relates to a service accessible via a network and access to the service is restricted by a policy enforcement runtime. The method may further include applying at least one message content filter to the message content received to extract information indicative of a message flow associated with a configured policy attachment and correlating the message flow to a selected policy regarding consumer access to the service. The method may further include enforcing the selected policy relative to access to the service by the consumer.
摘要翻译： 基于消息内容过滤器对消费者发送的消息的应用来将服务策略关联的方法可以包括接收消息，其中该消息与可通过网络访问的服务相关联，并且对策略的访问被策略执行运行时限制。 该方法还可以包括：将至少一个消息内容过滤器应用于所接收的消息内容，以提取指示与配置的策略附件相关联的消息流的信息，并将消息流与关于消费者对服务的访问的所选策略相关联。 该方法可以进一步包括执行相对于消费者访问服务的所选择的策略。
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