公开(公告)号：US5291551A

公开(公告)日：1994-03-01

申请号：US781624

申请日：1991-10-23

申请人： Gerard Conn ,  Margaret H. Redberg ,  Steven D. Simon ,  Roger K. Simonson

发明人： Gerard Conn ,  Margaret H. Redberg ,  Steven D. Simon ,  Roger K. Simonson

IPC分类号： H04M3/42 ,  H04M3/51 ,  H04M11/00 ,  H04Q3/00 ,  H04M5/06

CPC分类号： H04M3/5125 ,  H04Q3/0029 ,  H04M3/5183 ,  H04Q2213/13072 ,  H04Q2213/13103 ,  H04Q2213/1313 ,  H04Q2213/13385 ,  H04Q2213/13516

摘要： An agent at home (12) is enabled to receive a call from a customer (14), originally directed to a transaction-processing center (16), by first identifying, at an exchange (20) of a public switched telephone network (22), the identity of the transaction-processing center and the agent(s) designated to receive calls directed to that center. Once the agent (12) has been identified, the call is routed from a first local exchange carrier central office (18) serving the customer to a local exchange carrier central office (26) serving the agent and then to the agent across a combined voice and data line (44). Upon receipt of the call, the agent simultaneously establishes a data link with the transaction-processing center so as to complete a transaction for the customer.

摘要翻译： 家庭中的代理（12）能够通过首先在公共交换电话网络（22）的交换机（20）识别原始指向交易处理中心（16）的来自客户（14）的呼叫 ），交易处理中心的身份和被指定接收指向该中心的呼叫的代理。 一旦代理（12）被识别，该呼叫从服务于客户的第一本地交换运营商中心局（18）路由到服务代理的本地交换运营商中心局（26），然后通过组合的语音到代理 和数据线（44）。 在接收到呼叫时，代理同时与交易处理中心建立数据链接，以便为客户完成交易。

公开(公告)号：US4763191A

公开(公告)日：1988-08-09

申请号：US840375

申请日：1986-03-17

申请人： Travis H. Gordon ,  Steven D. Simon ,  Robert Sorrentino

发明人： Travis H. Gordon ,  Steven D. Simon ,  Robert Sorrentino

IPC分类号： H04M3/42 ,  H04M11/00 ,  H04M11/08 ,  H04N7/173 ,  H04Q3/00 ,  H04H9/00 ,  H04M15/00 ,  H04N7/10

CPC分类号： H04M3/4228 ,  H04M11/00 ,  H04N7/17318 ,  H04N7/17336 ,  H04N7/17345 ,  H04Q3/0016 ,  H04Q3/0029 ,  H04N2007/1739 ,  H04Q2213/13512 ,  H04Q2213/13515 ,  H04Q2213/13541

摘要： A method and an arrangement are disclosed for providing a nationwide dial-a-view service in which a caller desiring a given viewing selection dials an "800" dial-a-view number for ordering that selection through the telephone networking arrangement. The arrangement includes local and toll switching offices for accessing a centralized database system for providing routing instructions advantageously to network services equipment which acknowledges the request and processes the request to cable television distribution equipment. The dialed "800" number is recognized as a dial-a-view request, and the database system provides the originating toll office with routing instructions for sending the request to the network service equipment. Automatic number identification of the caller is requested from the originating toll office and forwarded along with requested programming to the vendor equipment. The vendor equipment supplies the requested programming to the calling customer via an addressable decoder at the calling customer's television. The vendor equipment also perform customer order entitlement verification prior to supplying the calling customer with the requested programming.

摘要翻译： 公开了一种用于提供全国拨号观看服务的方法和装置，其中呼叫者期望给定的观看选择拨打“800”拨号视图号码，以通过电话网络布置排序该选择。 该安排包括本地和长途交换局，用于访问集中式数据库系统，用于有利地向承认请求的网络服务设备提供路由指令并处理对有线电视分配设备的请求。 被拨号的“800”号码被识别为拨号视图请求，数据库系统为始发收费局提供了向网络服务设备发送请求的路由指令。 从始发收费局请求呼叫者的自动号码识别，并将其与请求的节目一起转发给供应商的设备。 供应商设备通过呼叫客户电视机上的可寻址解码器向主叫客户提供所请求的节目。 在向主叫客户提供所请求的编程之前，供应商设备还执行客户订单授权验证。