公开(公告)号：US20080270303A1

公开(公告)日：2008-10-30

申请号：US12150378

申请日：2008-04-28

申请人： Janice Zhou ,  Jane Hua He ,  Aruna Shankar ,  Tim Edgar ,  Zhonghua Zhou

发明人： Janice Zhou ,  Jane Hua He ,  Aruna Shankar ,  Tim Edgar ,  Zhonghua Zhou

IPC分类号： G06Q40/00

CPC分类号： G06Q40/00 ,  G06Q20/40 ,  G06Q20/4016

摘要： Detecting fraud in financial transactions. The systems and methods manage a fraud detection alert in a fraud queue; automatically locate the associated financial account data; display workflows on a graphical user interface; automatically navigate through workflows; ensure compliance with predetermined rules specific to a account-provider, business, or regulation; store all activity and data related to each fraud detection alert; and automatically update the fraud queue. The systems and methods include a fraud analyst workstation, a workflow engine, a host computer system, and a workflow database. The fraud analyst workstation communicates with the workflow engine, which stores and applies the predetermined rules. The workflow engine communicates with the host computer system to access the financial account data. The workflow engine communicates with a workflow database, which stores all activity and data related to each fraud detection alert for purposes of tracking, billing, and research.

摘要翻译： 检测金融交易中的欺诈。 系统和方法在欺诈队列中管理欺诈检测警报; 自动查找相关金融账户数据; 在图形用户界面上显示工作流程; 自动浏览工作流程; 确保符合特定于帐户 - 提供商，业务或法规的预定规则; 存储与每个欺诈检测警报相关的所有活动和数据; 并自动更新欺诈队列。 系统和方法包括欺诈分析工作站，工作流引擎，主机计算机系统和工作流数据库。 欺诈分析工作站与工作流引擎进行通信，该引擎存储并应用预定的规则。 工作流引擎与主机系统通信以访问财务帐户数据。 工作流引擎与工作流数据库进行通信，工作流数据库存储与追踪，计费和研究相关的每个欺诈检测警报相关的所有活动和数据。

公开(公告)号：US20080270171A1

公开(公告)日：2008-10-30

申请号：US12150154

申请日：2008-04-25

申请人： Bryan Price ,  Christy Andrews ,  Tim Edgar ,  Zhonghua Zhou

发明人： Bryan Price ,  Christy Andrews ,  Tim Edgar ,  Zhonghua Zhou

IPC分类号： G06Q90/00

CPC分类号： G06Q40/02 ,  G06Q10/06

摘要： Managing caselog fraud and chargeback. The systems and methods include the ability to manage a fraud case in a fraud queue; automatically locate the data associated with the fraud case; display workflows on a customized graphical user interface; automatically navigate through workflows that are based on predetermined rules specific to an account-provider, business, or regulation; store activity and data related to each fraud case; and automatically update the fraud queue. The systems and methods include a fraud analyst workstation, a workflow engine, a host computer system, and a workflow database. The fraud analyst workstation communicates with the workflow engine, which stores and the workflows. The workflow engine communicates with the host computer system to access data associated with the fraud case. The workflow engine communicates with a workflow database, which stores activity and data related to each fraud case for purposes of tracking, billing, and research.

摘要翻译： 管理破案和退款。 系统和方法包括在欺诈队列中管理欺诈案件的能力; 自动查找与欺诈案相关的数据; 在定制的图形用户界面上显示工作流程; 自动浏览基于特定于帐户提供商，业务或法规的预定规则的工作流程; 存储活动和与每个欺诈案有关的数据; 并自动更新欺诈队列。 系统和方法包括欺诈分析工作站，工作流引擎，主机计算机系统和工作流数据库。 欺诈分析工作站与工作流引擎进行通信，工作流存储和工作流程。 工作流引擎与主机系统通信以访问与欺诈案相关的数据。 工作流引擎与工作流数据库进行通信，工作流数据库存储与每个欺诈案例相关的活动和数据，用于跟踪，计费和研究。

公开(公告)号：US20080270279A1

公开(公告)日：2008-10-30

申请号：US12150155

申请日：2008-04-25

申请人： Paul J. Rowe ,  Tim Edgar ,  Rene Andringa

发明人： Paul J. Rowe ,  Tim Edgar ,  Rene Andringa

IPC分类号： G06Q30/00

CPC分类号： G06Q40/00 ,  G06Q10/10

摘要： Automating a skip trace process for identifying contact information for account holders of financial accounts that cannot otherwise be reached. The systems and methods may include the ability to submit skip trace inquiries through a variety of platforms, including electronic mail, formatted file, or directly from a financial account processing system. The systems and methods interact with third party data sources, data aggregators, or data processors to identify potential contact information for the individual. The systems and methods incorporate automated contact campaigns to verify any possible contact information retrieved.

摘要翻译： 自动化跳过跟踪流程，以识别无法达到的财务帐户的帐户持有者的联系信息。 系统和方法可以包括通过各种平台（包括电子邮件，格式化文件）或直接从财务帐户处理系统提交跳过跟踪查询的能力。 系统和方法与第三方数据源，数据聚合器或数据处理器进行交互，以识别个人的潜在联系信息。 系统和方法包括自动联系人活动，以验证检索到的任何可能的联系信息。