摘要:
Methods of detecting, and providing a notification of, the existence of misinformation using usage patterns of a network service enable an organization to respond to the misinformation. The method includes establishing common usage patterns of the network service, identifying an irregular usage pattern, determining that the irregular usage pattern was caused by misinformation, and responding to the misinformation.
摘要:
A method for providing product information comprises establishing a local reference frame which defines a space including a product identifier and a portable display device, receiving a request for product information corresponding to the product identifier from the portable display device, determining a position of the portable display device in relation to the local reference frame, and providing the product information via the portable display device according to the position of the portable display device.
摘要:
A method and apparatus for optimizing information-retrieval related system performance based on users' communication relationships. Users' interactions and relationships with each other are tracked by a ‘relationship analyzer’ that queries multiple heterogeneous information sources, such as e-mail logs, organization charts, calendar entries, phone logs, etc. A data structure is created for each user reflecting the intensity of communication relationship with other users, and modified over time as the data in the information sources change. A relationship group is defined based on the data structure and preference or importance ratings for each type of communication relationship that includes each user's group of highest-priority other users. A derived relationship group may also be defined based on high-priority users of a user's highest-intensity relationships. The relationship analyzer then acts as a proxy for user queries, and may modify queries and create persistent data stores or store the results of queries or sub-queries in order to improve system performance in a variety of ways: for example, to shorten retrieval time, to resolve missing or ambiguous results, to prioritize information for downloading to limited-resource computing devices, or to propagate updated information among closely related users. A way to derive a relationship group based on subject lines of communications, or other text-based content of communication-related information, is also described.
摘要:
A method for determining an allocation of a workload includes identifying an employee in an organization having the workload, associating the employee with an articulation workload metric, and determining the allocation of the workload to the employee according to the articulation workload metric.
摘要:
Methods of detecting, and providing a notification of, the existence of misinformation using usage patterns of a network service enable an organization to respond to the misinformation. The method includes establishing common usage patterns of the network service, identifying an irregular usage pattern, determining that the irregular usage pattern was caused by misinformation, and responding to the misinformation.
摘要:
A method for providing sales support includes issuing a customer a mobile device and a corresponding identification, wherein the mobile device issues an electronic service request including a customer purchase order for a product having a product identifier, receiving the electronic service request including the customer purchase order, tracking a location of the mobile device issued to the customer, and delivering the product to a checkout register according to the location to which the mobile device is tracked.
摘要:
A method for a provider to generate incentives for users to perform tasks includes the following steps. The tasks are assigned to the users to obtain a matrix of task assignments in which each of the users is assigned to at least one of the tasks and each of the tasks is assigned to at least one of the users, wherein each of the task assignments has a value and a cost to the provider, wherein for a given one of the task assignments the value less the cost to the provider is an economic utility to the provider, and wherein the step of assigning the tasks to the users is done so as to maximize a net benefit to the provider which is a sum of the economic utility for all of the task assignments. Incentives are offered to the users to perform the task assignments.