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公开(公告)号：US20180241881A1
公开(公告)日：2018-08-23
申请号：US15901049
申请日：2018-02-21
发明人： Chung-Sheng LI , Guanglei Xiong , Emmanuel Munguia Tapia , Kyle P. Johnson , Christopher Cole , Sachin Aul , Suraj Govind Jadhav , Saurabh Mahadik , Mohammad Ghorbani , Colin Connors , Chinnappa Guggilla , Naveen Bansal , Praveen Maniyan , Sudhanshu A. Dwivedi , Ankit Pandey , Madhura Shivaram , Sumeet Sawarkar , Karthik Meenakshisundaram , Nagendra Kumar M R , Hariram Krishnamurth , Karthik Lakshminarayanan
CPC分类号： H04M3/5183 , G06N3/0454 , G06N3/08 , G06N5/022 , G06N7/005 , G06N99/005 , G06Q30/00 , H04M3/51 , H04M3/5235 , H04M2203/403
摘要： A curator captures input data corresponding to service tasks from an external source. Further, a browser extension collects intermediate service delivery data for the service tasks from the external source. Subsequently, a learner stores the input data and the intermediate service delivery data as training data. Then, a receiver receives a service request from a client. The service request is indicative of a service task to be performed and information associated with the service task. Further, an advisor processes the service request to generate an intermediate service response. Thereafter, the advisor determines a confidence level associated with the intermediate service response and ascertains whether the confidence level associated with service response is below pre-determined threshold level. If the confidence level is below a pre-determined threshold level, the advisor automatically generates a final service response corresponding to service request based on training data.
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公开(公告)号：US10943196B2
公开(公告)日：2021-03-09
申请号：US16030301
申请日：2018-07-09
发明人： Chung-Sheng Li , Emmanuel Munguia Tapia , Jingyun Fan , Priyankar Bhowal , Mohammad Ghorbani , Abhishek Gunjan , David Clune , Sumraat Singh , Samar Alam
摘要： Data from multiple sources may be gathered continuously to perform reconciliation operations. The data items in a first data set may be matched with those in the second data set using a data matching technique. Based on the matching, a confidence score indicative of an extent of match between the data items in the data sets may be generated. Based on the confidence score and predefined thresholds, it may be ascertained if the data items are reconciled. The non-reconciled items in at least one of the first data set and the second data set may be classified in a classification category, based on an artificial intelligence based technique, the classification category being indicative of an explanation of a non-reconciled data item being non-reconcilable. When the data item is not reconciled and classified, the data item is identified as an open item for further analysis.
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公开(公告)号：US20190377624A1
公开(公告)日：2019-12-12
申请号：US16002516
申请日：2018-06-07
发明人： Chung-Sheng LI , Emmanuel Munguia Tapia , Mohammad Ghorbani , Jingyun Fan , Priyankar Bhowal , David Clune , Sumraat Singh
摘要： In an example, data, such as, a journal entry in a ledger, to be validated and associated supporting documents may be extracted. Further, an entity, indicative of a feature of the data may be extracted. Based on the extracted entity, one or more probable values for a field of the data may be determined. A probability score may be associated each of the probable values of the field. At least one of the probable values of the field may be compared with an actual value of the field of the data. Based on comparison, a notification indicative of a potential error in the data may generated. The data and historical data associated with the data may be processed, based on at least one of predefined rules and a machine learning technique, to detect an anomaly in the data, the anomaly being related to a contextual information associated with the data.
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公开(公告)号：US10298757B2
公开(公告)日：2019-05-21
申请号：US15901049
申请日：2018-02-21
发明人： Chung-Sheng Li , Guanglei Xiong , Emmanuel Munguia Tapia , Kyle P. Johnson , Christopher Cole , Sachin Aul , Suraj Govind Jadhav , Saurabh Mahadik , Mohammad Ghorbani , Colin Connors , Chinnappa Guggilla , Naveen Bansal , Praveen Maniyan , Sudhanshu A Dwivedi , Ankit Pandey , Madhura Shivaram , Sumeet Sawarkar , Karthik Meenakshisundaram , Nagendra Kumar M R , Hariram Krishnamurth , Karthik Lakshminarayanan
摘要： A curator captures input data corresponding to service tasks from an external source. Further, a browser extension collects intermediate service delivery data for the service tasks from the external source. Subsequently, a learner stores the input data and the intermediate service delivery data as training data. Then, a receiver receives a service request from a client. The service request is indicative of a service task to be performed and information associated with the service task. Further, an advisor processes the service request to generate an intermediate service response. Thereafter, the advisor determines a confidence level associated with the intermediate service response and ascertains whether the confidence level associated with service response is below pre-determined threshold level. If the confidence level is below a pre-determined threshold level, the advisor automatically generates a final service response corresponding to service request based on training data.
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公开(公告)号：US11586955B2
公开(公告)日：2023-02-21
申请号：US16037807
申请日：2018-07-17
发明人： Chung-Sheng Li , Guanglei Xiong , Mohammad Ghorbani , Emmanuel Munguia Tapia , Sukryool Kang , Benjamin Nathan Grosof , Ashish Jain , Colin Connors
摘要： In an example, an ontology analyzer may generate an ontology, based on a claim adjudication request. The claim adjudication request may be processed, based on the ontology to provide an ontology based inference. A rule based analyzer may identify a predefined rule corresponding to the claim adjudication request and process the request, based on the predefined rule. A conflict resolver may resolve a conflict which may occur between the ontology based inference and the rule based inference. When a conflict is detected, a predefined criteria may be selected for resolving the conflict, the predefined criteria comprising rules to select one of the ontology based inference and the rule based inference to maximize a probability of accurately processing the claim adjudication request in case of a conflict.
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公开(公告)号：US10795752B2
公开(公告)日：2020-10-06
申请号：US16002516
申请日：2018-06-07
发明人： Chung-Sheng Li , Emmanuel Munguia Tapia , Mohammad Ghorbani , Jingyun Fan , Priyankar Bhowal , David Clune , Sumraat Singh
IPC分类号： G06F11/00 , G06F11/07 , G06F40/30 , G06F40/279
摘要： In an example, data, such as, a journal entry in a ledger, to be validated and associated supporting documents may be extracted. Further, an entity, indicative of a feature of the data may be extracted. Based on the extracted entity, one or more probable values for a field of the data may be determined. A probability score may be associated each of the probable values of the field. At least one of the probable values of the field may be compared with an actual value of the field of the data. Based on comparison, a notification indicative of a potential error in the data may generated. The data and historical data associated with the data may be processed, based on at least one of predefined rules and a machine learning technique, to detect an anomaly in the data, the anomaly being related to a contextual information associated with the data.
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公开(公告)号：US20190244121A1
公开(公告)日：2019-08-08
申请号：US16037807
申请日：2018-07-17
发明人： Chung-Sheng LI , Guanglei Xiong , Mohammad Ghorbani , Emmanuel Munguia Tapia , Sukryool Kang , Benjamin Nathan Grosof , Ashish Jain , Colin Connors
IPC分类号： G06N5/04
CPC分类号： G06N5/046
摘要： In an example, an ontology analyzer may generate an ontology, based on a claim adjudication request. The claim adjudication request may be processed, based on the ontology to provide an ontology based inference. A rule based analyzer may identify a predefined rule corresponding to the claim adjudication request and process the request, based on the predefined rule. A conflict resolver may resolve a conflict which may occur between the ontology based inference and the rule based inference. When a conflict is detected, a predefined criteria may be selected for resolving the conflict, the predefined criteria comprising rules to select one of the ontology based inference and the rule based inference to maximize a probability of accurately processing the claim adjudication request in case of a conflict.
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